Support Escalation Engineer Jobs in Austin, TX

Champion customer-centric solutions in pre-sales for enterprise clients, leveraging expertise in Atlassian products to drive value and address complex business challenges, while collaborating closely...

Lead the charge in delivering seamless banking-assistance implementations. Engage with partners to resolve data integration challenges, ensuring a smooth onboarding experience while fostering lasting...

Lead the charge in delivering innovative technical solutions that empower customers. Collaborate with sales teams to provide tailored demonstrations and ensure seamless integration of cutting-edge AI...

Contribute to ITOM excellence by managing ServiceNow platforms, ensuring data integrity, and optimizing integrations in compliance with federal standards. Collaborate with teams to enhance system perf...

Tackle critical challenges in healthcare by providing exceptional service, maintenance, and troubleshooting on advanced medical imaging equipment, ensuring optimal performance and patient satisfaction...

Join a dynamic team as you deliver comprehensive SAP Basis support, enhancing client systems and driving operational improvements. Collaborate closely with clients, ensuring seamless technical mainten...

Transform cloud infrastructure management by designing, scaling, and optimizing systems. Collaborate across teams to ensure reliable operations for our advanced autonomous platforms, while enhancing d...

Shape customer success by leveraging your technical expertise to optimize our solutions, guide onboarding, and manage projects effectively. You'll ensure satisfaction and reliability through proactive...

Drive customer success by managing Advisory Services engagements, guiding clients through their journey with our solutions, and ensuring project delivery aligns with strategic goals for optimal busine...

Lead the charge in ensuring the reliability and performance of cloud infrastructure while mentoring a team of Site Reliability Engineers. Drive operational excellence, automation, and continuous impro...

Drive global strategies in technical support for enhanced customer experiences. Lead and inspire teams to resolve complex issues while fostering operational excellence and innovation, ensuring the "Vo...

Drive customer success through strong relationship management, contract renewals, and strategic account reviews. Collaborate cross-functionally to enhance customer value and identify growth opportunit...

Champion customer success by enhancing retention and renewals, forging strategic relationships, and executing tailored success plans for enterprise clients to maximize value and growth in a dynamic Ma...

Empower innovation as you lead application engineering efforts, conduct tests, analyze data, and collaborate globally. Drive improvements in manufacturing operations and support product development wh...

Lead the charge in delivering compelling product demos and proofs of concept, streamlining technical communication, and collaborating with sales teams to address complex customer requirements with inn...

Join and advance our Sales Engineering team by delivering impactful product demos, managing proof of concepts, and driving technical excellence to meet customer needs while collaborating with sales an...

Drive advancements in security practices while testing and securing the software development life cycle and hardware ecosystem, collaborating in a fast-paced team to fortify platforms against emerging...

Partner with us to enhance security services on Apple hardware. Help design, implement, and support server-side solutions critical to customer safety. Join a dynamic team focused on scalable applicati...

Grow your career with a dynamic sales team driving new opportunities and partnerships. Target C-level relationships and leverage your extensive experience to manage complex sales processes and exceed...

Join us to drive growth and value for large government accounts by advising senior IT leaders, enhancing cybersecurity, and modernizing infrastructure. Your expertise will shape successful outcomes in...

Join a dynamic team to model, design, and develop cutting-edge electronic systems that enhance national security and military operations while enjoying a supportive culture and opportunities for profe...

Transform the QA landscape for our Enterprise Technology team by defining strategies, implementing processes, and leading hands-on quality assurance efforts to ensure robust enterprise application del...

Lead the charge in enhancing workplace safety by implementing regulations and EHS training, while fostering a culture of safety and collaboration across teams for continuous improvement...

Drive analytics excellence by developing dbt models and Tableau dashboards that empower business leaders. You'll bridge technical data solutions with business needs, fostering collaboration and innova...

Accelerate progress at the forefront of blockchain security by identifying vulnerabilities, designing innovative tools, and collaborating with engineering teams to fortify the Tempo protocol against e...