Support Escalation Engineer Jobs in Austin, TX

Optimize customer onboarding and system integrations as a ServiceNow Technical Consultant. Drive end-to-end implementations, ensuring smooth configurations, effective UAT, and high-quality service del...

Unlock potential by joining our team as a ServiceNow Technical Consultant, where you'll drive customer onboarding, system integrations, and automated testing, ensuring seamless implementations and hig...

Transform complex network systems by leading design, implementation, and support efforts. Collaborate with diverse teams to enhance telecommunications infrastructures and ensure compliance with cybers...

Join a team that's committed to driving cloud security forward. As a Sales Engineer, you'll leverage your expertise to support clients, conduct demonstrations, and enhance sales strategies in a fast-p...

Elevate your career by leading the strategy and execution of a pivotal security initiative. Collaborate across teams to enhance product resilience and security, ensuring transparency and alignment in...

Unlock potential by leading key customer relationships, ensuring success through expert technical support and problem resolution. Collaborate with teams to enhance customer satisfaction and retention...

Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...

Join a high-performance sales team to build Executive-level relationships, drive revenue growth, and engage in complex sales with major accounts. Your expertise will significantly impact vital industr...

Join a dynamic IT team as a Sr Infrastructure Solutions Engineer, where you'll leverage your expertise in server and storage hardware to optimize compute and storage configurations, ensuring robust su...

Join a dynamic team as a Sr. Solutions Engineer, leveraging your expertise to solve complex business challenges for mid-market customers, driving impactful solutions and fostering collaboration to enh...

Transform the future of technical support by diagnosing and resolving complex electro-mechanical issues, mentoring engineers, and enhancing customer satisfaction through expert guidance and innovative...

Shape the future of security by leading cross-functional initiatives to enhance incident detection and response capabilities. Collaborate with diverse teams to identify risks, develop automation, and...

Unlock potential by overseeing a portfolio of enterprise accounts, fostering strategic partnerships, and driving user engagement to achieve measurable outcomes. Collaborate with internal teams to deli...

Champion strategic sales initiatives across Texas, Oklahoma, Louisiana, and Arkansas. Build and maintain key customer relationships while driving solution selling and ensuring customer satisfaction in...

Lead the charge in defining and overseeing enterprise automation architecture, ensuring scalable, secure solutions across platforms like ServiceNow and Microsoft. Collaborate cross-functionally to ali...

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

Join a team that's dedicated to transforming literacy in PreK–12 education. Drive new business and foster long-term success by building relationships with key decision-makers and delivering impactful...

Champion the Premium Support experience by guiding diverse customers through complex technical challenges. Utilize your expertise to provide consultative advice and technical insights, partnering acro...

Elevate public safety solutions by implementing and supporting Emergency Call Handling systems. This remote role requires extensive travel and expertise in cloud technologies, ensuring seamless deploy...

Contribute to the transformation of customer experience through hands-on development and delivery of the NICE CXone WFM software platform, leveraging both technical and consulting expertise to drive c...

Elevate your career by building strategic partnerships with top clients, driving renewals and upsells. Own the sales process and collaborate with teams to ensure exceptional service and satisfaction w...

Lead the design and development of SAP Integration solutions, ensuring efficient system communication and data exchange. Collaborate with stakeholders to deliver reliable applications and enhance proc...

Join a team that's driving strategic growth by leading major enterprise pursuits. This pivotal role requires visionary leadership and collaboration across global business lines to implement winning st...

Discover a rewarding entry-level role providing first-level support for operational technology systems. Collaborate with senior analysts to resolve user issues, enhance your troubleshooting skills, an...

Unlock potential by driving enterprise sales to Fortune 500 clients, managing end-to-end sales cycles, and fostering strategic relationships with C-level executives to deliver impactful SaaS complianc...