Support Escalation Engineer Jobs in Atlanta, GA

Transform customer experiences by leading technical success initiatives, optimizing adoption strategies, and maximizing outcomes across a cutting-edge data security and privacy platform, fostering col...

Transform the integration and reliability of AI systems, guiding engineering teams through governance, architecture evaluation, and operational readiness, ensuring adherence to best practices in a col...

Execute critical support for high-throughput automation systems. Lead on-site troubleshooting and foster collaboration between customer teams and technical support. Ensure seamless operations during l...

Reimagine the future of network solutions as you empower cross-functional teams, design technical strategies, and drive customer satisfaction in a role demanding expertise in SD WAN and managed securi...

Engage in the design and implementation of Genesys Cloud solutions, providing expert technical support and configuration across telephony, routing, and integrations, while ensuring alignment with busi...

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

Transform technical support delivery for cloud clients by diagnosing complex issues in virtual environments, optimizing workflows, and enhancing client satisfaction through effective troubleshooting a...

Engineer scalable AI-driven marketing systems to enhance content creation, streamline workflows, and maintain quality standards. Collaborate across teams, experiment with new tools, and drive competit...

Contribute to the design and implementation of innovative SAP solutions, leveraging cloud-native methodologies and guiding teams in delivering scalable systems to enhance customer experiences and oper...

Join a team that's dedicated to securing healthcare technology. Your role will encompass hands-on work in identity, network, endpoint security, and compliance while collaborating on exciting real-worl...

Join a dynamic team focused on ensuring strategic enterprise customers realize maximum value and success. Drive customer engagement, build relationships with senior stakeholders, and manage risk for m...

Lead the charge in driving sales growth by building strong relationships, engaging partners, and presenting tailored solutions that meet customer needs in a dynamic, fast-paced environment...

Optimize surgical operations by supporting Epic's ASAP application workflows, ensuring stability and efficiency through hands-on ticket resolution and targeted enhancements. Drive improvements with ef...

Help us ensure system stability and drive enhancements in Oracle Siebel CRM through effective support, upgrades, and configuration. Join our team to optimize performance and provide crucial L2/L3 supp...

Join us to support customers and enhance operational stability while resolving technical challenges across Linux systems, Kubernetes, and IAM integrations. Collaborate with engineering teams to drive...

Shape the future of IT support by managing ServiceNow workflows and infrastructure services. Drive excellence across tiers, enhance user training, and identify process improvements to align technical...

Transform customer success by bridging technology and business needs. Leverage deep product knowledge to guide mid-to-upper-market clients in AI and analytics adoption, ensuring engagement and strateg...

Join a team that empowers security reporting teams to enhance cyber risk insights. Drive technical evaluations, foster stakeholder engagement, and provide valuable feedback to shape product developmen...

Unlock potential by ensuring system reliability and performance in the TAK CI/CD pipeline. Collaborate with team members to enhance automation, respond to incidents, and continuously improve DevOps pr...

Drive customer success by managing enterprise accounts, ensuring technical delivery and product adoption while enhancing customer engagement through tailored solutions and proactive support for optima...

Champion innovative solutions in sales engineering. Collaborate with sales teams to expand our customer base, translate complex tech into compelling stories, and drive impactful results in a dynamic S...

Launch your career as you engage with customers to provide innovative IoT solutions. Collaborate with a diverse team to enhance operations across industries while driving technical success and forging...

Lead the design and implementation of complex Windows infrastructure solutions to enhance operational efficiency and support business growth, ensuring scalability and high availability for internal an...

Unlock potential by driving multi-year strategic growth across enterprise accounts. Operate as a trusted advisor, influencing executives and aligning teams to ensure cyber resilience and modernize dat...

Shape the future of education technology by leading solution development, engaging with institutions, and driving innovation through Salesforce’s powerful platform to enhance learner experiences and s...