Support Escalation Engineer Jobs in Atlanta, GA

Transform complex application support by providing Tier 3 engineering expertise, troubleshooting production issues, and collaborating across teams to enhance system reliability and performance. Drive...

Champion seamless coordination between external Knowledge Center and internal resolver groups, while tracking escalations to ensure timely resolutions. Analyze complex incidents, reduce future escalat...

Unlock potential by leading customer technical experiences, resolving complex issues, and guiding Salesforce adoption. Collaborate with cross-functional teams to enhance customer satisfaction and maxi...

Unlock potential by leveraging your K-12 facilities management expertise to drive strategic sales initiatives, lead impactful demos, and shape product evolution while representing the company at indus...

Grow your career with a role that combines K-12 facilities expertise and pre-sales skills to lead strategic demos, influence product development, and represent the company at industry events, enhancin...

Engage with cross-functional teams to manage complex customer escalations, ensuring effective resolution strategies and fostering strong customer relationships for optimal satisfaction and retention...

Unlock your potential as a Solutions Engineer, guiding sales teams with expert network security advice, conducting training sessions, and supporting customer needs while driving professional services...

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

Unlock potential by leading the design and optimization of scalable cloud infrastructure. Collaborate with cross-functional teams to enhance automation, reliability, and cost efficiency while mentorin...

Elevate our sales engineering efforts by driving business opportunities across LATAM and the Eastern US. Collaborate with sales partners to maximize customer value and deliver compelling product demon...

Drive partner success by providing technical expertise and support in networking solutions. Collaborate with channel partners to enhance their capabilities, enabling them to design, validate, and deli...

Elevate your career by providing advanced technical support for complex systems. Engage with a network of dealers to troubleshoot and resolve issues, ensuring product quality and continuous improvemen...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Unlock potential by delivering expert technical support and incident management for Microsoft 365 platforms, collaborating on deployments, and driving continuous improvement initiatives for cloud serv...

Engage with customers to drive adoption and value realization of solutions, managing relationships and risks while supporting highly regulated environments. Collaborate with technical stakeholders to...

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

Champion the reliability and performance of critical systems, driving architecture evolution and incident response. Collaborate with a skilled team across AWS and Azure, ensuring security and scalabil...

Join a team that's dedicated to enhancing customer engagement in cybersecurity. You'll proactively connect with government clients, promoting awareness and adoption of managed security services while...

Drive customer engagement by building relationships and promoting cybersecurity services. Collaborate with teams to educate clients, track outreach efforts, and enhance service adoption through effect...

Elevate customer engagement by proactively building relationships with government clients, promoting cybersecurity services, and enhancing adoption through effective communication and outreach strateg...

Transform customer experiences as a key technical support leader, resolving complex issues and driving product improvements through collaboration with engineering and support teams. Your expertise wil...

Drive operational excellence by supporting managed services infrastructure, ensuring seamless incident response, systems administration, and network troubleshooting while collaborating with internal t...

Explore exciting challenges in AI evaluation by developing frameworks and custom validators for cutting-edge machine learning applications. Collaborate to enhance the quality and reliability of AI age...

Drive resolution for complex porting escalations, mentoring specialists and enhancing processes. Engage with high-value customers and partners, ensuring clear communication and effective management of...

Lead enterprise-level architectural initiatives to enhance endpoint technologies, guiding modernization efforts and integrating emerging solutions across multiple divisions while ensuring security and...