Support Escalation Engineer Jobs in Atlanta, GA

Join our dynamic Customer Support team as a Customer Escalation Manager to effectively oversee and resolve intricate customer escalations, ensuring a seamless experience while collaborating across tea...

Drive software solutions by analyzing issues and collaborating with teams to improve CRM products, enhancing performance and user experience while ensuring effective consultation and optimal configura...

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

Collaborate with engineering and cross-functional teams to ensure optimal system performance and client satisfaction, while swiftly resolving technical issues in a dynamic eCommerce environment...

Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...

Join our team to innovate cloud-based solutions, enhancing K-12 service efficiency through web application development, as part of a collaborative agile environment...

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

Support our sales team by providing technical expertise and strategic solutions, enhancing customer interactions. Collaborate in product evaluation, testing, and resolution of technical inquiries, con...

Lead the charge in enhancing our enterprise vulnerability management program, ensuring robust security across infrastructures and cloud environments. Partner with teams to drive effective remediation...

Champion customer success by managing relationships, resolving complex issues, and ensuring top-tier service delivery. Drive collaboration across teams to maximize client satisfaction and technology a...

Drive technical excellence by resolving complex product issues, leading Continuous Product Improvement projects, and enhancing serviceability in the Electric Power Division. Collaborate with teams to...

Unlock potential by overseeing endpoint management and reporting initiatives. Collaborate with cross-functional teams to enhance operational capabilities, ensuring endpoint health, security, and visib...

Transform complex service provider networks by designing and implementing cutting-edge routing solutions. Leverage deep expertise in BGP, MPLS, and advanced protocols to optimize performance and scala...

Elevate partner capabilities by empowering them as security champions through hands-on training, expert guidance, and robust support. Drive technical excellence within a collaborative environment, enh...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Transform the future of technical sales as you drive new customer acquisition and account growth, engaging with executive-level clients to solve complex automation and integration challenges while col...

Unlock your potential in a dynamic role where technical innovation meets sales strategy. Collaborate closely with teams to drive growth, engage customers, and deliver solutions that transform manufact...

Champion your career as a Systems Engineering leader, driving a high-performing team to support telecommunications clients. Shape strategies, foster innovation, and enhance customer success while ment...

Join a team that drives mission-critical service excellence through advanced technical support for power systems, ensuring operational reliability and customer success across diverse environments...

Provide advanced technical support for mission-critical power systems, ensuring operational continuity through troubleshooting, coordination, and mentorship during high-risk service events...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Champion enterprise solutions by owning customer relationships, solving complex technical issues, and leveraging AI tools to enhance support outcomes. Shape the future of customer experience with inno...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Optimize customer experiences by resolving complex technical issues and collaborating across teams. Serve as a vital link between customers and product development, ensuring swift resolutions while en...

Advance cloud infrastructure support by collaborating in Agile teams, automating systems, managing incidents, and enhancing documentation to improve operational efficiency and reliability...