Support Escalation Engineer Jobs in Alexandria, VA

Join us to oversee critical network engineering support, enhance system operations, and travel as needed while maintaining top-level security and compliance standards. Your expertise will significantl...

Drive high-quality remote support by leading a skilled team of engineers, enhancing operational efficiency and customer satisfaction through effective issue resolution, training, and performance manag...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Lead the charge in systems engineering for advanced satellite-based solutions. Support design, integration, and deployment across hardware, software, and networking components while collaborating with...

Champion system innovation by developing and optimizing applications on Linux, integrating systems, and enhancing operational performance within a collaborative team to accomplish critical national mi...

Lead the charge in providing high-level technical support and coordination for executives, ensuring optimal performance of business-critical applications while overseeing cybersecurity and technology...

Drive exceptional customer experiences by providing technical support, diagnosing issues, and collaborating closely with engineering teams to enhance our Document Platform and reporting solutions...

Elevate customer engagement as a Senior Solutions Engineer, bridging sales and technical teams to deliver tailored AEC solutions. Lead technical pilots, provide industry insights, and mentor teammates...

Tackle complex challenges in endpoint security by implementing and sustaining advanced technologies and practices to protect networks and data from cyber threats while ensuring compliance with securit...

Lead the charge in driving sales growth by building strong relationships, engaging partners, and presenting tailored solutions that meet customer needs in a dynamic, fast-paced environment...

Join a team that's passionate about enhancing the developer experience by deploying cloud-native solutions. Leverage your technical expertise to troubleshoot and optimize infrastructure for our develo...

Drive operational excellence by overseeing multi-tier user support, optimizing performance in classified environments, and enhancing mission readiness through strategic leadership and innovative servi...

Shape the future of enterprise IT support by overseeing seamless user assistance across classified environments. Lead operational strategies to enhance mission-ready capabilities and drive process imp...

Explore your potential as a senior operational leader in user support, enhancing mission-critical services across diverse security environments while managing a dynamic team dedicated to excellence an...

Lead transformative identity governance and endpoint security initiatives, ensuring compliance and modernization efforts that align with enterprise access risk management and cybersecurity frameworks...

Join a dedicated team as a product quality SYSTEM ENGINEER, driving the testing and validation of geospatial intelligence products. Collaborate with experts in imaging to enhance quality and communica...

Transform customer success by bridging technology and business needs. Leverage deep product knowledge to guide mid-to-upper-market clients in AI and analytics adoption, ensuring engagement and strateg...

Shape the future of endpoint security operations within national defense, enhancing protection and resilience across mission-critical systems in both unclassified and classified environments. Lead wit...

Take ownership of enterprise endpoint security operations, ensuring robust protection and compliance in unclassified and classified environments. Collaborate with key stakeholders to enhance threat de...

Champion innovative solutions in sales engineering. Collaborate with sales teams to expand our customer base, translate complex tech into compelling stories, and drive impactful results in a dynamic S...

Engineer innovative solutions within a dynamic remote sales team, leading technical engagements and addressing complex customer requirements for mobile ad hoc networking systems, while collaborating c...

Advance your career by managing hybrid simulation environments, utilizing Infrastructure as Code (IaC) and virtualization tools. Take charge of network scenario lifecycles, automate deployments, and i...

Lead strategic partner integrations and deliver tailored solutions while fostering collaborative relationships to ensure successful onboarding and implementation of our Banking as a Service platform...

Join a team that inspects and maintains electrical power equipment safely and efficiently while leading safety initiatives and troubleshooting techniques in a dynamic environment...

Engage with enterprise sales teams to deliver technical solutions that strengthen our data security and management platform. Collaborate effectively, driving customer success through detailed technica...