Support Escalation Engineer Jobs in Alexandria, VA

Elevate your career by designing scalable, secure cloud architectures that empower diverse mission scenarios. Optimize infrastructure for rapid deployment while ensuring performance and security for o...

Lead the charge in establishing a Chip-Off Forensics Lab, providing expert guidance on hardware forensics and device analysis, with a focus on project leadership and technical expertise to advance for...

Support the full life cycle of a web-based mission application, engaging with technology such as AWS, Docker, and GitLab to troubleshoot, optimize, and enhance system performance for analysts both nat...

Engineer and sustain a robust Core Integration Service Catalog for the War Data Platform, automating workflows and enhancing financial transparency across Unclassified to Top Secret environments. Driv...

Join our Sales team as a Sales Support Engineer, leveraging technical expertise and business insight to bridge customer needs with tailored solutions and technical support throughout the sales cycle...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Join a team that's driving innovation in Software and Embedded Engineering. Collaborate with top experts while developing critical systems that enhance national security and advance your career in a s...

Join a team that's advancing cybersecurity by leading endpoint protection operations for critical Department of War mission systems across classified and unclassified environments, ensuring rigorous d...

Unlock potential by designing and integrating advanced technologies within secure environments. Collaborate with cross-functional teams to drive architectural decisions and lead engineering projects e...

Contribute to the engineering and automation of a robust Service Catalog framework, integrating financial and operational data across Unclassified to Top Secret environments to enhance AI-driven milit...

Contribute to system requirements specifications and design activities. Lead technical leadership and integration efforts while ensuring technical integrity and feasibility studies. Collaborate with s...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Shape the future of IT by establishing strategic goals and delivering expert solutions. Lead financial management and staffing while solving complex challenges in a high-impact environment, collaborat...

Champion the testing and evaluation of combat system strategies, ensuring successful execution, analysis, and reporting for Ship Self Defense Systems. Engage with stakeholders to drive innovation thro...

Manage the post-implementation operations of the ServiceNow CAM Module, leading a centralized support team and ensuring service delivery, coordination, and continuous improvement across stakeholder gr...

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Optimize risk management processes by leading a skilled team in integrating Xacta GRC Software. Collaborate with stakeholders to define technical requirements and develop solutions that enhance cybers...

Engineer the future of naval defense systems by leading test design, execution, and analysis for the Ship Self Defense Integrated Combat System. Drive strategic testing initiatives from development th...

Join a team that's pivotal in managing critical customer incidents and escalations. As a senior leader, you will drive operational strategy, influence cross-functional teams, and enhance service deliv...

Accelerate project success by enhancing system evaluations with automation, ensuring optimal application performance through proactive monitoring and support. Collaborate across teams in a dynamic env...

Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impac...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Lead the charge in cybersecurity operations for mission systems, enhancing threat detection and incident response across various classified environments, while directing a skilled team to ensure compr...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...