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1,000+ Support Escalation Engineer Jobs in Alameda, CA

$ Average salary: 164,885

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  • Clinical Product Consultant - CDI

    $90K — $120K *US-AnywhereRemote in United States
    Transform your career by joining a dynamic Clinical team, driving product adoption and implementation while enhancing client relationships and clinical workflows in healthcare through innovative data analysis and best practice strategies.
    Requirements: Bachelor's in Nursing (RN); 5-7 years CDI experience; clinical documentation expertise.
  • Staff Technical Program Manager

    $182K — $272K *San Francisco, CA (San Francisco County)In-Person
    Lead the charge in planning and executing complex technical programs, collaborating across teams to drive operational excellence and innovation in a fast-paced SaaS environment while managing risks and enabling strategic alignment.
    Requirements: 10+ years in technical program management, BS in CS/MIS, PMP or Agile certs.
  • Electrical Integration Engineer

    $120K — $180K *Palo Alto, CA (Santa Clara County)In-Person
    Advance cutting-edge robotics technology by designing electrical systems for autonomous machines. Collaborate with cross-functional teams to ensure seamless integration and field operations of innovative solutions, driving real-world impact in construction equipment.
    Requirements: BS in EE/Computer Engineering, 3+ years experience in systems integration.
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    Account Executive - Healthcare

    $125K — $250K *US-AnywhereRemote in California, US
    Grow sales by mastering value propositions, cultivating customer relationships, and developing strategic approaches to meet revenue and profit goals while staying updated on industry trends and building market awareness through events.
    Requirements: Bachelor's Degree; 3-5 years sales experience; travel required.
  • Customer Success Manager - DOD/DOW

    $90K — $130K *US-AnywhereRemote
    Unlock potential by driving successful customer transformations in the federal sector. Engage with clients, navigate complexities, and lead AI initiatives, all while collaborating with diverse teams to deliver impactful solutions.
    Requirements: 3+ years federal experience, consultative roles, project delivery skills.
  • Sr Product Manager, Platform

    $190K — $225K *US-AnywhereRemote in United States
    Champion the evolution of our platform's capabilities by collaborating with Product Managers and Engineering teams to drive impactful features and integrations in our Infrastructure Observability portfolio, ensuring exceptional customer deliverables.
    Requirements: 5+ years in Product Management/Engineering, Networking tech expertise, strong communicator.
  • Senior Security Engineer

    $150K — $175K *US-AnywhereRemote in United States
    Drive cloud and application security enhancements by collaborating with cross-functional teams. Contribute to security best practices, leveraging AWS capabilities, while continuously improving resilience and compliance across environments.
    Requirements: 5-8+ years security engineering experience; 3+ years AWS security; IAM, DAST, SAST.
  • Sr. Account Executive- Enterprise Content Services

    $134K — $201K *US-AnywhereRemote in United States
    Support enterprise customers by driving digital transformation through innovative software solutions; leverage consultative selling skills and collaborate with a dedicated team to exceed sales targets and build lasting relationships with C-level clients.
    Requirements: 5+ years enterprise software sales; Bachelor's in Computer Science preferred.
  • Sr. Software Quality Engineer

    $120K — $150K *San Francisco, CA (San Francisco County)In-Person
    Elevate product quality by championing design assurance and compliance across multi-disciplinary teams. Leverage deep expertise in regulatory standards to drive continuous improvement and support product development throughout its lifecycle.
    Requirements: Bachelor's/Master's in Engineering; 8+ years in quality engineering; strong FDA/ISO knowledge.
  • Account Executive - Customer Base LE - FSI

    $134K — $201K *Pleasanton, CA (Alameda County)In-Person
    Grow your career with an impact-driven role focused on expanding sales of innovative solutions. Collaborate with teams and strategic accounts to enhance long-term customer relationships and support their evolving needs with tailored offerings.
    Requirements: 4+ years SaaS sales experience, strong negotiation skills, C-suite engagement.
  • Account Executive - Customer Base LE - FSI

    $134K — $201K *San Francisco, CA (San Francisco County)In-Person
    Optimize relationships with existing clients to drive incremental revenue through strategic sales efforts and collaboration with internal teams, ensuring long-term value and satisfaction for all customers.
    Requirements: 4+ years SaaS sales experience; strong negotiation skills; C-level engagement.
  • Engineering Product Manager

    $152K — $221K *US-AnywhereRemote in San Jose, CA
    Join us as a Technical Product Manager to enhance the developer experience on our innovative platform, collaborating with internal teams and external developers to optimize user engagement and streamline their journey from prototype to production.
    Requirements: Bachelor's degree in CS/Engineering, 5+ years in product management/engineering.
  • Engineering Product Manager

    $152K — $221K *San Jose, CA (Santa Clara County)In-Person
    Grow developer engagement by optimizing the platform experience and ecosystem. Collaborate with teams to streamline adoption and success, utilizing hands-on product management skills to shape strategies that enhance usage and satisfaction.
    Requirements: 5+ years in software product management/engineering; degree in CS or related.
  • Enterprise Account Executive - US market (East Coast)

    $100K — $150K *US-AnywhereRemote in United States
    Elevate your career by developing trusted partnerships, managing complex sales cycles, and closing high-value enterprise SaaS deals while paving the way for potential leadership opportunities in a dynamic team environment.
    Requirements: 3+ years SaaS sales, MEDDICC experience, proven quota attainment.
  • Associate Principal, Sales Solution Engineer (Remote)

    $100K — $130K *US-AnywhereRemote in United States
    Join our team to drive growth in Payment Accuracy, leveraging technical expertise and collaboration with sales and product teams. Engage with customers, enhance workflows, and foster relationships within a transformative healthcare environment.
    Requirements: Bachelor's degree; 5+ years healthcare experience; claims processing knowledge.
  • Product Marketing Manager

    $120K — $150K *San Jose, CA (Santa Clara County)In-Person
    Lead the strategic planning and execution of Engineering Services offerings, transforming customer insights into differentiated products. Collaborate cross-functionally to ensure alignment and drive market success in a dynamic and technical environment.
    Requirements: Bachelor's degree; 10+ years in product marketing; strong technical acumen.
  • Systems Engineer Stf - Configuration Management

    $109K — $192K *Sunnyvale, CA (Santa Clara County)In-Person
    Join a team that's responsible for managing Configuration Management for critical software products, ensuring seamless audits and releases, while enhancing flight operations and process improvements within classified environments.
    Requirements: BS in Engineering, 5+ years experience, active Secret clearance, and Python.
  • Product Engineer (Security) - AI Control Plane

    $120K — $160K *San Francisco, CA (San Francisco County)In-Person
    Transform enterprise security with innovative solutions by collaborating with talented teams to design, ship features, and enhance risk policies, all while integrating with identity providers and fortifying security postures.
    Requirements: Degree in Computer Science or equivalent, 3+ years of experience in security.
  • Software Engineer, Agent Data Platform

    $120K — $160K *San Francisco, CA (San Francisco County)In-Person
    Join a dynamic data team to develop innovative AI systems that enhance real-time data processing, personalization, and analytics, shaping the future of intelligent interactions through scalable and efficient data architectures.
    Requirements: Degree in Computer Science or related field, 4-7+ years experience, strong coding skills.
  • IT Systems Engineer

    $142K — $237K *San Francisco, CA (San Francisco County)In-Person
    Engineer cutting-edge IT solutions as part of an agile team, focusing on identity management, automation, and compliance. Expand your skills while driving high-impact infrastructure projects using cloud technologies and automation tools.
    Requirements: 3-5 years Systems Engineering, cloud experience, knowledge of automation tools.
  • Principal Industry Standards Engineer - 2236

    $155K — $259K *San Jose, CA (Santa Clara County)In-Person
    Lead the charge in defining and executing innovative industry standards for Storage and SSD technologies. Collaborate with global teams to shape specifications that drive the future of data storage, ensuring alignment with market needs and standards.
    Requirements: Bachelor's degree; 10+ years in storage/SSD; 5+ years in standardization.
  • Software Engineering, Advisor

    $112K — $179K *US-AnywhereRemote in United States
    Architect dynamic solutions by modernizing business applications. Lead teams through Java-based development, AI integrations, and cloud deployments, ensuring seamless system performance and robust security. Bring your expertise to drive innovation and efficiency.
    Requirements: 8+ yrs experience, BS/BA; Security+ certification; Java, SQL, cloud expertise.
  • Workday HRIS Analyst - Remote, must be based in PST or MT

    $88K — $108K *Alameda, CA (Alameda County)In-Person
    Contribute to optimizing our HR systems by driving enhancements and supporting integrations. Partner with teams to ensure effective Workday usage, data integrity, and compliance for a seamless user experience while advancing our HR capabilities.
    Requirements: Bachelor’s degree; 2 years HR system experience, Workday; strong analytical skills.
  • Senior Enterprise Architect

    $180K — $220K *US-AnywhereRemote in United States
    Architect and lead the design of secure, resilient cloud environments and Zero Trust architectures within a federal healthcare setting, ensuring adherence to stringent security standards and modernization initiatives.
    Requirements: 10+ years in cybersecurity or cloud architecture; Bachelor's degree required.
  • Sales Enablement & Demonstration Manager

    $143K — $196K *US-AnywhereRemote in United States
    Bring your expertise to drive sales training and education for our US Direct Sales team, enhancing their ability to address healthcare documentation and revenue cycle challenges with effective solutions and tools.
    Requirements: Bachelor's Degree and 5 years experience or HS diploma and 9 years in clinical/mid revenue cycle.
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Clinical Product Consultant - CDI

Company Name
$90K — $120K *
US-Anywhere
Remote in United States
Healthcare
5 - 7 years of experience
Job Description

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FAQ About Support Escalation Engineer Jobs in Alameda, CA

What does a Support Escalation Engineer do?

A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

What skills are required for a Support Escalation Engineer?

Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

What qualifications are needed to become a Support Escalation Engineer?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

Does Ladders have Support Escalation Engineer jobs that pay over $100K?

Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100K and above.