Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$150K - $180K *

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$160K - $210K *

Join the Platform Engineering team to enhance trading system reliability, uptime, and performance through expert leadership and innovative solutions in infrastructure and automation, ensuring seamless...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$172K - $183K *

Innovate integration strategies that enhance system security through automation, streamline processes, and ensure continuous monitoring while executing precise test plans for product compliance and us...

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$200K - $250K *

Unlock potential by leading innovative solutions for cutting-edge AI acceleration. Drive strategic customer engagements, optimize performance, and co-develop industry-leading applications within a fas...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$88K - $105K *

Innovate cutting-edge software solutions for network systems, driving project success through collaboration and strong communication. Support critical operations in a dynamic environment with efficien...

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Deliver exceptional solutions as a technical partner in complex sales, leading discovery-led demos, maintaining demo environments, and ensuring seamless transitions to implementation for both core and...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in delivering tailored, technical solutions that drive sales success. Collaborate with teams to enhance demos, manage proposal responses, and ensure seamless implementation transitions...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Champion customer success by driving adoption and measurable outcomes for audit teams. Collaborate with stakeholders to modernize workflows and ensure long-term retention, while providing expert guida...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$75K - $158K *

Join a team that's dedicated to developing and executing robust testing programs, ensuring quality assurance for complex systems. Engage in performance analytics and collaborate with engineering teams...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $158K *

Pioneer innovative testing solutions for cutting-edge IT services, develop automated and manual test programs, and ensure flawless operational transitions. Collaborate across teams to drive continuous...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$82K - $173K *

Join a dynamic team to support system integration and validation efforts while developing comprehensive test plans and documentation. Collaborate with engineering teams to ensure advanced systems meet...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$195K - $255K *

Elevate your career by designing and managing cutting-edge virtualization and GPU infrastructures. Collaborate with cross-functional teams to ensure robust operation of mission-critical systems and de...

Reposted 1 week ago

  •   15+ years exp.  •   Enterprise Technology

$110K - $130K *

Solve complex networking challenges as a Senior Network Infrastructure Engineer, leading hands-on projects to enhance operations, security, and performance in enterprise environments while ensuring re...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $140K *

Lead the charge in developing and enhancing advanced software systems for analytics and real-time processing, collaborating with teams to deliver high-performance solutions addressing complex user req...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $220K *

Champion the evolution of customer integration by designing and delivering the Bruin SDK, public APIs, and an innovative developer experience portal. Elevate the integration marketplace with seamless...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$101K - $151K *

Unlock your potential as a key contributor to high-quality training programs and customer success. Collaborate with cross-functional teams to create impactful educational content and innovative traini...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$101K - $151K *

Transform customer experiences by designing and delivering impactful training programs. Collaborate with teams to create engaging content that enhances technical understanding across diverse product a...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$170K - $180K *

Accelerate progress at building AI-enhanced systems and workflows for go-to-market teams, turning complex challenges into scalable solutions. Collaborate across departments to improve operational effi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $180K *

Accelerate progress at our go-to-market teams by building AI-powered workflows and automations. Collaborate closely with cross-functional teams to identify challenges and create scalable solutions usi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $180K *

Drive innovation by building scalable AI-powered workflows and integrations for go-to-market teams. Collaborate across departments to transform business challenges into efficient technical solutions...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $180K *

Drive innovation as you partner with go-to-market teams to create scalable, AI-powered solutions. Leverage Salesforce and automation tools to improve workflows, solve complex business challenges, and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Engage with customers to troubleshoot technical issues, deliver training, and drive operational excellence using advanced technologies in production planning and optimization within the supply chain s...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$107K - $131K *

Drive innovation and efficiency in network infrastructure by providing expert technology support and leadership to educational service districts, enhancing connectivity and operational effectiveness i...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to enhancing system stability and reliability. Collaborate with engineers to drive innovative solutions, ensuring top-tier observability and efficiency of software systems...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.