Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $90K *

Deliver exceptional customer support and ensure successful service product delivery to Enterprise clients while managing contracts, relationships, and performance goals, fostering strong business rela...

4 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Drive customer satisfaction by managing and enhancing lifecycle service delivery for Enterprise clients. Cultivate relationships, oversee contracts, and ensure compliance with service agreements while...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Reimagine success by leading technical pre-sales engagements, supporting MSPs and partners with Microsoft 365 expertise, and influencing key decisions to drive impactful outcomes within the sales proc...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engineer advanced network solutions to enhance high-performance computing systems. Collaborate on system design, security, and infrastructure, ensuring seamless communication and support for complex e...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Design and enhance network communication services to support High Performance Computing, ensuring robust architecture, security, and performance across datacenter infrastructures in a dynamic environm...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Transform the integration of clinical devices with EHR systems, ensuring seamless functionality. Collaborate with cross-functional teams to deliver high-quality support and lead integration projects w...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join a team that's enhancing employee IT experiences through hands-on support, technical leadership, and innovative solutions to improve overall operations in a fast-paced environment...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$190K - $220K *

Advance your career while driving software assurance and cybersecurity evaluations. This role emphasizes supply chain analysis, risk assessment, and collaboration with stakeholders to safeguard nation...

3 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$110K - $130K *

Empower your IT career by leading the design, implementation, and maintenance of a secure cloud environment. Collaborate with teams to ensure system availability and compliance while overseeing admini...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a dynamic IT team to provide executive technology support, ensuring seamless operations for VIPs and staff. This high-visibility role demands technical expertise, executive presence, and the abil...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $180K *

Deliver top-notch systems engineering solutions while optimizing client infrastructure, ensuring robust performance and uptime. Collaborate cross-functionally to enhance operational capabilities and m...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $115K *

Join our innovative team to solve complex challenges while bridging customer support and development. You'll enhance product functionality and streamline escalation processes, gaining deep insights in...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $158K *

Transform vendor partnerships by leading a global technical support team, driving accountability for performance and escalations, while fostering disciplined vendor relationships to enhance service de...

Mississauga, ONIn-Person

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate your career by owning complete AI solutions from concept to production. You’ll tackle complex challenges across industries, collaborate closely with clients, and drive innovation in real-wo...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $175K *

Empower innovative facility projects by leading mechanical design efforts, ensuring compliance with industry regulations, and delivering cutting-edge solutions in a highly collaborative environment. M...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $160K *

Analyze and develop system requirements, guiding design and integration activities. Provide technical leadership while ensuring operational continuity and technical integrity across projects. Collabor...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $160K *

Join a team that's focused on developing comprehensive system requirements specifications, guiding system design and implementation, and providing technical leadership to enhance operational effective...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Join a team that ensures mission-critical systems are secure and optimized. Provide operational engineering support, troubleshoot real-time incidents, and collaborate on system integrity to enhance ne...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $105K *

Empower teams by providing comprehensive IT support, ensuring smooth operations through effective troubleshooting and strong communication. Be the go-to expert in enhancing hardware, software, and net...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $125K *

Unlock potential by driving system engineering excellence through design, integration, and comprehensive documentation within a collaborative team. Engage with stakeholders to ensure quality deliverab...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $125K *

Contribute to the security and performance of critical systems by leveraging your expertise in system engineering and administration. Collaborate with a dedicated team to ensure compliance and integri...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $120K *

Engineer cutting-edge network infrastructures and enhance media operations while delivering top-notch technical support to production teams in a dynamic broadcast environment. Your expertise ensures s...

6 days ago

  •   Less than 5 years exp.  •   Media

$100K - $120K *

Unlock innovative solutions as a key mediator between clients and technical teams. Collaborate on projects, deliver expertise, and ensure client satisfaction, while driving successful implementations...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Innovate solutions for customers by integrating technical products and systems. Collaborate with technical teams to deliver effective system integrations, ensuring high customer satisfaction through p...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.