Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$100K - $120K *

Unlock your potential as you support and optimize enterprise UC platforms, ensuring reliable and secure communication solutions. Collaborate with vendors and stakeholders to manage incidents, enhance...

Calgary, ABIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $130K *

Optimize software development and maintenance for innovative tactical systems in a collaborative agile environment, enhancing solutions for defense and commercial sectors. Engage in the full software...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Advance our laser service capabilities by leveraging your expert knowledge in medical laser systems, troubleshooting complex issues, and enhancing training and operational processes to support our tec...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$83K - $130K *

Elevate sales growth in the Semiconductor market by cultivating customer relationships, developing tailored solutions, and leveraging technical expertise. This role drives commercial success as you po...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$105K - $140K *

Empower your career by designing and maintaining robust network infrastructures. Collaborate with security teams and lead innovative projects while ensuring seamless connectivity across corporate envi...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$109K - $203K *

Support our editorial teams by managing technical workflows and systems to ensure smooth news production and delivery. Employ strong technical expertise and collaboration skills while addressing and r...

1 week ago

  •   5 - 7 years exp.  •   Media

$85K - $139K *

Champion technical solutions by leading complex support challenges, transforming escalated incidents into documented improvements while collaborating with Engineering and Product teams to enhance syst...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $139K *

Lead the charge in advanced technical support, managing high-severity escalations and fostering collaboration between Customer Care and Engineering to ensure systematic issue resolution and ongoing pr...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $139K *

Elevate the customer experience by owning complex technical escalations, providing strategic guidance to engineering teams, and transforming incidents into insights that drive product excellence. Be t...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $139K *

Innovate your career with a role focused on complex technical support. Collaborate with engineering teams, lead root cause analysis, and enhance service efficiency while driving systemic improvements...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $175K *

Lead the charge in complex incident response activities, coordinating teams and enhancing security posture through advanced threat hunting, forensics, and recovery strategies, while mentoring junior e...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Champion application security by leading reviews and driving remediation while managing offshore vendor relations and enhancing organizational security practices across multiple domains...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $122K *

Join a team that's dedicated to enhancing customer success through engineering excellence. Collaborate closely with various teams to analyze production challenges and drive product improvements in a f...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead incident resolution and ensure system reliability for mission-critical infrastructure. Collaborate with cross-functional teams to optimize performance and enhance service availability through pro...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Drive impactful network solutions by providing technical leadership and support for mission-critical projects, ensuring a robust infrastructure for a large-scale federal client while collaborating wit...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Lead the charge in designing and optimizing advanced surgical navigation systems. Collaborate across cross-functional teams to ensure integration and performance, directly impacting orthopedic procedu...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$188K - $282K *

Elevate customer success through hands-on technical demonstrations, API integrations, and tailored proof-of-concepts, while leveraging advanced AI capabilities to craft solutions that exceed client ex...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$188K - $282K *

Shape the future of AI solutions by developing POCs and API integrations, while collaborating closely with clients and technical teams to showcase advanced capabilities and drive success in technical...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $210K *

Unlock potential by delivering a resilient, automated platform for microservices, utilizing cutting-edge tools and technologies to enhance system performance and streamline CI/CD processes. Join a dyn...

6 days ago

  •   8 - 10 years exp.  •   Technical Services

$175K - $210K *

Elevate operational efficiency by developing robust infrastructure, automating CI/CD processes, and optimizing cloud resources to ensure high availability and performance in a collaborative environmen...

6 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $110K *

Unlock potential by leading technical sales efforts in mission-driven projects, engaging with military and federal clients to translate needs into actionable solutions. Collaborate closely with leader...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Optimize IT support and operations in a fast-paced startup, enhancing user experience through effective collaboration and problem-solving. You'll lead initiatives in hardware and software troubleshoot...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Collaborate to provide engineering support for production and water operations, enhancing efficiency across 3000+ coalbed methane wells while ensuring safety, compliance, and environmental standards i...

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $104K *

Shape the future of project execution by collaborating with teams, ensuring compliance, and providing technical support on-site, while driving quality through rigorous analysis and communication with...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the charge in developing BMS/SCADA applications, collaborating across engineering functions, refining standards, and providing remote support, all while driving innovative solutions for mission-c...

2 days ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.