Years of Experience
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Application Support Engineer to monitor and maintain the efficiency of our software. In this role, your duties will include working as part of the product engineering team and collaborating with cross...
Holistic view on the IT and System integration that spans across hardware, software and networking.
Participate in group problem solving meetings to overcome challenging issues Researching and solving complex issues.
Provide well-thought out and reliable direction, both in technical and non-technical terms, to help designated customers integrate and maintain their deployment...
Accurately records pertinent information from customer interactions and follows up to ensure the highest level of customer satisfaction. Troubleshoots and documents customer issues with recommended so...
Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly t...
Interact with the engineering and product management teams to correct product defects and contribute to product improvement.
The Software Engineer will perform on-site development of new capabilities using the SKYLINE API for application integration on JWICS, SIPRNET and Stone Ghost including designing interfaces with othe...
Managing the entire software development life-cycle including technical requirements, architecture/design, development, testing, and deployment. Enhancement and upgrades of existing software, as well...