Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $90K *

Join a team that's redefining guest experiences through innovative food and beverage initiatives. Lead a passionate group in implementing strategies that elevate hospitality, enhance community connect...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$78K - $125K *

Help us lead a dynamic Customer Service team in a fast-paced label manufacturing environment. Drive effective communication between teams, ensure customer satisfaction, and foster employee development...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $115K *

Join a team that's dedicated to optimizing customer satisfaction through effective management and development of sales operations, fostering strong relationships, and driving continuous improvement in...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Drive excellence in customer service by managing operations and enhancing team performance. Lead initiatives to improve client relationships, ensure compliance, and streamline processes, all while fos...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $100K *

Elevate customer satisfaction by managing diverse teams, enhancing service quality, and driving operational efficiency. Cultivate a high-performing environment focused on continuous improvement and cu...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead and empower customer service teams to deliver outstanding service. Drive daily operations, implement efficiency improvements and resolve escalated issues to enhance customer satisfaction and team...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Elevate your career by leading a dynamic Customer Service Team, ensuring exceptional support for merchants while refining processes and optimizing service delivery. Bring your leadership skills and cu...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $140K *

Join us in leading a dynamic Customer Service Team, enhancing merchant support through high-quality service delivery and proactive issue resolution while fostering staff development and operational ef...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$78K - $85K *

Manage a dynamic customer service team, ensuring high-quality standards, compliance, and prompt issue resolution while fostering a supportive work environment for career growth and development...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$86K - $102K *

Support a high-performing Customer Experience team, driving excellence in service delivery and performance metrics while fostering a culture of growth and accountability...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Lead the charge in delivering exceptional customer service by managing a dynamic team of Customer Care Managers, driving performance excellence, and fostering relationships to enhance client satisfact...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Support and oversee a customer service team to enhance service quality and operational efficiency. Collaborate with leadership and various departments to drive customer satisfaction while ensuring com...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$67K - $150K *

Oversee and enhance a customer-focused team, driving performance and satisfaction by managing a dedicated group while ensuring top-notch service delivery via collaboration and strategic improvements...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$76K - $109K *

Shape the future of customer service by leading a dynamic team to exceed client expectations, driving accountability and operational excellence while developing policies and enhancing service standard...

4 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $90K *

Transform client service operations by leading teams to deliver exceptional service, ensuring operational excellence and compliance while fostering strong client and vendor relationships. Drive contin...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $80K *

Transform client relationships and enhance service delivery by managing multiple projects and teams. Drive operational excellence while ensuring adherence to policies and exceptional customer satisfac...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$64K - $97K *

Shape outstanding customer experiences by overseeing operations in retail grocery. Take ownership of departmental performance, team development, and community engagement while driving operational exce...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Join our retail team to redefine customer service excellence, enhancing operations and community impact. Lead a diverse team, drive sales, ensure compliance, and foster development in a thriving envir...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Engage in building a culture of excellence as a Customer Service Manager, leading operations and team development in a fast-paced retail environment to achieve sales, service, and community impact goa...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Join a team that's focused on delivering exceptional customer experiences by leading a dynamic, bilingual customer service department. Empower staff, resolve escalated issues, and drive efficiency wit...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Unlock potential by leading a dynamic customer service team, fostering excellence, and enhancing operational efficiency. Manage daily activities and address challenges to create a thriving environment...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$214K - $321K *

Drive successful enterprise SaaS integrations, enhance customer service performance, and build cross-functional teams to assure top-tier deployments and user satisfaction. Lead AI-driven initiatives a...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Empower customer satisfaction through proactive service management and operational excellence. Oversee regional support, drive performance metrics, and enhance team capabilities to deliver top-tier se...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$94K - $150K *

Deliver effective field service operations by managing staffing, budgets, and inventory while ensuring high-quality performance and safety standards across the facility...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$94K - $150K *

Transform field service operations to achieve excellence in quality and output. Lead a dynamic team, oversee safety and performance metrics, and ensure operational efficiency while fostering a positiv...

North Bay, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.