Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$80K - $95K *

Transform the acquisition lifecycle by generating and managing critical data requirements, ensuring compliance and quality in contract deliverables while collaborating with cross-functional teams to e...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Champion customer success by ensuring satisfaction and value delivery. Collaborate with clients and internal teams to enhance engagement, drive renewals, and implement proactive strategies for account...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Oversee the delivery of complex network and telecom infrastructure projects, ensuring alignment with business goals while managing technical teams and budgets in a fast-paced environment...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Unlock potential by leading strategic customer success initiatives, driving retention and growth for high-value clients in government and insurance sectors. Collaborate with executives to shape agenda...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $183K *

Lead the charge in delivering complex projects and programs, collaborating with cross-functional teams to achieve strategic goals and optimize resources while fostering project management excellence a...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $183K *

Lead the execution of complex projects and programs, ensuring alignment with strategic objectives. Collaborate with cross-functional teams to optimize resources, enhance stakeholder engagement, and dr...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $183K *

Drive your career with impactful leadership in project management, overseeing complex programs and portfolios. Collaborate with cross-functional teams to achieve strategic goals, optimize resources, a...

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Transform operational efficiency by leading a team to define goals, manage workflows, and enhance performance standards. Collaborate with executives to implement policies and drive improvements in tax...

3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$115K - $145K *

Transform the future of AI initiatives by leading program management across teams, ensuring clear communication and governance. Drive strategic technology projects that enhance organizational capabili...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $145K *

Drive AI transformation by managing strategic technology initiatives, ensuring clear communication and governance across teams. Your role is pivotal in navigating complexities and aligning priorities...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $145K *

Optimize AI and technology initiatives through strategic program management, ensuring clear communication and governance across teams. Drive alignment and momentum in a fast-paced environment, transla...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $145K *

Help us drive AI transformation by managing strategic technology initiatives, ensuring clear communication and governance across teams, and maintaining momentum on high-visibility programs that shape...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $145K *

Help us drive AI transformation by managing strategic technology initiatives, ensuring clear communication and governance across teams, and maintaining momentum on high-visibility programs that shape...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Join a team that's redefining threat detection and security delivery. Lead cross-functional initiatives, translating strategy into execution while driving outcomes that enhance safety and operational...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Transform the Transaction Banking landscape by leading AI initiatives and process improvements. Oversee governance frameworks, manage stakeholder alignment, and drive measurable outcomes through innov...

Toronto, ONIn-Person

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $100K *

Lead the successful delivery of utility management services by coordinating client transitions, managing cross-functional projects, and ensuring timely reporting. Drive continuous improvement and main...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$134K - $265K *

Drive your career forward by leading innovative Customer MDM and Data Governance initiatives in the Life Sciences sector. Leverage AI-powered solutions to enhance commercial operations and ensure data...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Lead the charge in transforming Life Sciences commercial operations through innovative Customer MDM and data governance solutions, ensuring accurate, AI-driven insights for strategic decision-making a...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Join a team that's transforming Life Sciences with AI-powered data solutions. Lead customer MDM and data governance initiatives, driving innovation and delivering impactful commercial strategies for p...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Elevate your career by leading innovative Customer MDM and Data Governance initiatives in Life Sciences. Drive strategic engagements, optimize data solutions, and foster high-performing teams to enhan...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Lead the charge in transforming Life Sciences commercial operations through innovative Customer MDM and AI solutions. Drive client engagements, build high-performing teams, and ensure data governance...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Unlock potential by leading Customer MDM and Data Governance initiatives for Life Sciences clients. Drive innovation and deliver AI-powered solutions while managing teams and client engagements to ens...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Transform the Life Sciences landscape by leading Customer MDM and Data Governance initiatives. Drive innovation and deliver AI-powered solutions that enhance commercial operations, ensuring accurate a...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Shape the future of Life Sciences by leading Customer MDM and Data Governance initiatives. Drive innovation and deliver AI-powered solutions that enhance commercial operations, ensuring accurate and w...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$134K - $265K *

Champion innovative data solutions in Life Sciences, leading MDM and governance initiatives. Drive client engagements, optimize commercial operations, and foster high-performing teams to ensure accura...

3 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.