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Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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Workday Manager

$120K - $145K *

Empower your career by leading a skilled team in managing and optimizing Workday’s HCM and Financials. Oversee critical platform governance, enhance integrations, and drive strategic initiatives in a...

Los Angeles, CA (Los Angeles County)In-Person

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

Operations Manager

$80K - $95K *

Lead the charge in optimizing operations and enhancing client satisfaction by managing teams, implementing strategies, and driving performance metrics to achieve business objectives and operational ex...

San Antonio, TX (Bexar County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

ITSM Analyst

$85K - $127K *

Join a team that's dedicated to enhancing IT Service Management processes, focusing on incident and change management. Collaborate with stakeholders to optimize IT operations and improve service quali...

Toronto, ONHybrid

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

AI Security Manager

$134K - $265K *

Lead the charge in shaping AI cybersecurity strategies, guiding enterprises through risk assessments and governance frameworks while collaborating across teams to implement robust security measures fo...

Washington, DC (District Of Columbia County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape the future of AI cybersecurity by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement security controls, ensuring enter...

Wichita, KS (Sedgwick County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Lead the charge in shaping AI cybersecurity strategies, guiding clients through governance frameworks and risk models while managing cross-functional teams to ensure secure AI adoption and implementat...

St. Louis, MO (Saint Louis County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Elevate your career by leading AI cybersecurity strategies, guiding clients through governance frameworks, and managing risk operating models. Collaborate with cross-functional teams to implement solu...

Tampa, FL (Hillsborough County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Drive AI cybersecurity strategy and governance for enterprises adopting AI. Lead assessments, design frameworks, and manage client engagements while collaborating across teams to ensure effective impl...

Tulsa, OK (Tulsa County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Drive your career by leading AI cybersecurity strategies and governance frameworks. Collaborate with cross-functional teams to manage risks and implement solutions that secure enterprise AI adoption w...

Seattle, WA (King County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

Members who searched for Service Delivery Manager, also searched for:

Customer Service Manager
Delivery Manager
Service Manager
Product Delivery Manager
Client Delivery Manager
Food Service Manager
Facilities Service Manager
Director, Customer Service
Food Service Director
Field Service Engineer

AI Security Manager

$134K - $265K *

Shape AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks, en...

San Jose, CA (Santa Clara County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Drive impactful AI cybersecurity strategies by leading client engagements, translating business objectives into governance frameworks, and guiding teams through implementation while managing cross-fun...

Salt Lake City, UT (Salt Lake County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Unlock potential by leading AI cybersecurity strategies and governance frameworks. Drive client engagements, manage cross-functional teams, and shape solutions to secure AI adoption while navigating e...

San Diego, CA (San Diego County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Lead strategic AI cybersecurity initiatives, guiding clients in governance, risk management, and implementation. Collaborate across teams to develop frameworks and solutions that enhance enterprise se...

Stamford, CT (Western Ct County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Unlock potential by leading AI cybersecurity strategy assessments and governance frameworks. Collaborate with cross-functional teams to manage risk and implement security controls, ensuring enterprise...

San Antonio, TX (Bexar County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Drive AI cybersecurity strategy by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into effective security framewor...

Pittsburgh, PA (Allegheny County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Engage in leading AI cybersecurity strategy assessments and governance workshops, translating business objectives into effective risk management frameworks. Collaborate with cross-functional teams to...

Richmond, VA (Richmond City County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Unlock the potential of AI security by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement cybersecurity controls, ensuring e...

Sacramento, CA (Sacramento County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

Locations near Ohio:

Columbus, OH
Lockbourne, OH
Groveport, OH
Brice, OH
Grove City, OH
Reynoldsburg, OH

AI Security Manager

$134K - $265K *

Engage in leading AI cybersecurity strategy assessments and governance workshops. Translate business objectives into AI governance frameworks while managing client expectations and coordinating cross...

Nashville, TN (Davidson County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Transform cybersecurity strategies for AI adoption, guiding enterprises in governance, risk management, and implementation. Lead teams through assessments and deliver innovative solutions while ensuri...

New York, NY (New York County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Discover a pivotal role in shaping AI cybersecurity strategies, guiding enterprises through risk management and governance frameworks. Lead teams in delivering innovative solutions while ensuring alig...

Louisville, KY (Jefferson County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Transform your career by leading AI cybersecurity strategies, guiding clients through risk assessments, and developing governance frameworks. Collaborate with cross-functional teams to implement solut...

New Orleans, LA (Orleans County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape the future of AI security by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to manage risks and implement cybersecurity controls for enterprises...

Minneapolis, MN (Hennepin County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Lead transformative AI cybersecurity strategies, guiding enterprises in managing risks and governance frameworks while collaborating across teams to implement effective security solutions and enhance...

Portland, OR (Washington County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Join a team that's redefining AI cybersecurity strategy. Lead client engagements to assess risks, develop governance frameworks, and implement security controls, ensuring enterprises effectively manag...

Rochester, NY (Monroe County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services

AI Security Manager

$134K - $265K *

Shape AI cybersecurity strategies by leading assessments, governance workshops, and risk models. Collaborate with cross-functional teams to translate business objectives into actionable frameworks, en...

Morristown, NJ (Morris County)In-Person

6 days ago

  •   5 - 7 years exp.  •   Business Services
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Top companies hiring for Service Delivery Manager
DeloitteAmazonBGISBaker TillyTD BankPWCBlue Shield Of CaliforniaCapgeminiDHL GroupWounded Warrior ProjectWorkdayAccentureTeleTechSAICNTT DATA Services
Top similar job titles to Service Delivery Manager
Project Manager jobsSenior Project Manager jobsSecurity Manager jobsSenior Program Manager jobsCustomer Success Manager jobsSoftware Engineering Manager jobsAssociate IT Consultant jobsProgram Manager jobsSenior Supply Chain Manager jobsSenior Operations Manager jobsScrum Master jobsSenior Product Manager jobsServiceNow Consultant jobsData Science Manager jobsBusiness Analyst jobs
Top cities hiring for Service Delivery Manager
Toronto, ON jobsNew York, NY jobsChicago, IL jobsHouston, TX jobsAtlanta, GA jobsDallas, TX jobsBoston, MA jobsWashington, DC jobsMontreal, QC jobsAustin, TX jobs

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.