Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$90K - $121K *

Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Information Technology

$56K - $105K *

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $87K *

Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$102K - $126K *

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$129K - $162K *

Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Take ownership of providing exceptional technical support to customers, resolving complex issues, and enhancing customer relationships through collaborative problem-solving and knowledge sharing for o...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$97K - $121K *

Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$78K - $125K *

Contribute to the design and management of infrastructure solutions to enhance system reliability, optimize performance, and automate processes, while collaborating with development teams for best pra...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Elevate technical support by providing leadership and expertise in resolving complex issues in advanced scientific instrumentation. Foster collaboration among global teams to enhance system performanc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Empower customer success by ensuring the reliability of cloud environments through expert troubleshooting and support for complex systems like Linux, OpenStack, and Kubernetes...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Empower customer success through expert support and relationship building, ensuring clients achieve optimal value from their solutions and fostering collaboration with cross-functional teams to enhanc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$76K - $114K *

Join a team that's dedicated to delivering top-notch technical support for automated systems. Engage with customers to solve complex issues, enhance system performance, and ensure seamless operations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Unlock your potential as you support a multitenant application ecosystem. Collaborate closely with teams to enhance Oracle EBS services, ensure operational excellence, and drive technology innovations...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $180K *

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $101K *

Elevate your career by providing technical support and leadership for critical data systems. Collaborate with diverse teams on large-scale projects while managing priorities and enhancing operational...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$125K - $145K *

Transform the support landscape by leading a talented team in tackling advanced technical challenges that safeguard global security, while enhancing operational excellence and mentoring future leaders...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$84K - $152K *

Unlock potential by leading Level 2-3 technical support, mentoring junior engineers, and collaborating with cross-functional teams to resolve complex issues. Drive product enhancements and contribute...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Join our team as a Senior Application Support Engineer to ensure seamless operations and drive continuous improvements. You'll optimize business applications, facilitate transitions, and enhance servi...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.