Support Escalation Engineer Jobs in Toronto, ON

Empower your career by delivering exceptional technical support and solutions. Engage with top clients to analyze and resolve issues, driving high-quality customer experiences while collaborating clos...

Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...

Reimagine customer success with your expertise as a Principal R&D escalation engineer. Lead initiatives that enhance support processes, troubleshoot complex issues, and collaborate with engineers to d...

Drive sales success by leveraging technical expertise to empower clients and the sales team. Collaborate with stakeholders in the energy and utilities sectors to deliver tailored solutions and enhance...

Support our sales team by leveraging technical expertise to solve customer challenges with Auvik's solutions. You'll collaborate internally and externally, assisting prospects through software evaluat...

Lead the charge in optimizing enterprise x86 infrastructure and private cloud services, providing advanced support, troubleshooting complex issues, and driving continual improvement in managed environ...

Empower enterprise AI security initiatives by leading customer success, driving delivery excellence in engagements, and crafting compelling narratives that enhance customer risk management and expand...

Deliver impactful solutions by translating business needs into effective technical designs. Collaborate with stakeholders and lead teams to create system architectures and ensure project success throu...

Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...

Manage high-severity escalations in the utility billing sector while ensuring timely resolutions. Collaborate with cross-functional teams to enhance customer satisfaction and drive continuous improvem...

Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...

Unlock potential by combining software and systems engineering to enhance reliability and performance. Collaborate on production evaluations, drive problem-solving, and ensure optimal service availabi...

Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...

Lead the charge in designing and implementing ServiceNow solutions, driving technical excellence and mentoring junior engineers while ensuring scalable and robust platforms that meet business and regu...

Transform your career by designing, developing, and supporting ServiceNow applications and workflows. As a key player in a collaborative team, you will ensure efficient systems, improve functionalitie...

Join a team that's committed to delivering cutting-edge technology solutions across complex environments. You will lead project implementations, maintain on-premises and cloud platforms, and drive eff...

Join our team to innovate quality assurance for advanced networking solutions, driving performance and reliability in cutting-edge cloud and security technologies. Engage in a collaborative environmen...

Empower customer support success as a Networks and Communications Engineer, leveraging advanced technical skills to provide L3 support, lead training initiatives, and drive solutions in Grid Automatio...

Grow your career with this senior engineering role focused on leading third-party application patch management across complex environments, ensuring secure deployments and operational resilience to mi...

Grow your career with a pivotal role managing customer lifecycles for strategic accounts. Drive implementation, adoption, and renewal while influencing customer success and product strategy through st...

Grow your career with a dynamic role driving success for mid-to-upper-market customers. Engage technically with clients, leverage AI features, and translate data into actionable insights while fosteri...

Elevate workforce relations through strategic leadership in employee and labour relations, occupational health, and disability management, enhancing organizational effectiveness and employee experienc...

Join a team that's transforming the ServiceNow platform by leading design, development, and maintenance to ensure it meets business needs, drives collaboration, and adheres to best practices. Mentor d...

Advance quality assurance within sprint cycles by engineering effective testing strategies. Join us as we enhance user workflows on the ServiceNow platform, employing manual and automated testing to e...

Optimize quality assurance processes at every sprint, leveraging ServiceNow expertise and cutting-edge tools to enhance testing efficiency and ensure robust delivery across ITSM and CSM platforms...