Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$180K - $215K *
Lead the charge in managing high-impact client engagements, overseeing the full delivery lifecycle of complex projects, collaborating across teams, and ensuring successful outcomes while building last...
3 weeks ago
$120K - $150K *
Shape the future of wholesale operations by leading cross-functional teams, enhancing customer experiences, and driving growth through strategic partnerships and innovative operational practices...
Reposted 2 days ago
Director of Customer Engagement
$90K - $120K *
Champion an exceptional customer service team of 100+, driving satisfaction and retention by optimizing processes, inspiring performance, and implementing change management to enhance operational effi...
2 weeks ago
Technical Client Engagement Director
$130K - $180K *
Grow your career with a dynamic role that shapes digital strategies, deepens client relationships, and delivers transformative solutions for major telecom clients, all while leading high-performing te...
Reposted 4 days ago
Technical Client Engagement Director
$120K - $150K *
Lead the charge in delivering transformative digital strategies for top-tier clients, forming executive partnerships and developing market-ready products that foster innovation and drive revenue growt...
Reposted 4 days ago
$150K - $170K *
Shape the future of communication strategies by leading diverse teams to enhance customer satisfaction and loyalty, while driving business growth through innovative communication initiatives and colla...
1 week ago
Director of Customer Experience
$143K - $286K *
Discover a transformative leadership role driving global customer experience strategy, fostering innovation and operational excellence while building a high-performing team across diverse markets to e...
1 week ago
Director Customer Experience and Lifecycle Services
$120K - $150K *
Join a leadership team focused on enhancing customer experiences across functions. Drive strategies for customer care, ensuring alignment with operational goals while managing a dedicated team in a dy...
1 week ago
Director of Customer Experience
$75K - $95K *
Optimize customer experience by leading and empowering a dedicated team to enhance sales strategies, ensuring alignment with company goals while fostering growth and collaboration across departments...
2 weeks ago
Associate Director, Customer Engagement
$160K *
Transform client engagement through strategic leadership and innovative initiatives. Drive revenue growth, enhance team capabilities, and deliver exceptional project outcomes while fostering strong re...
2 weeks ago
Associate Director, Customer Engagement
$160K *
Contribute to strategic client engagement while leading a talented team in driving innovative customer solutions, managing revenue goals, and enhancing operational expertise to advance the firm’s mark...
2 weeks ago
Associate Director, Customer Engagement
$160K *
Advance the firm's strategy and client engagement by nurturing business opportunities, leading project teams, and fostering innovative initiatives. Drive revenue and enhance team capabilities while ac...
2 weeks ago
$120K - $150K *
Pioneer onboarding excellence by redefining customer experiences through strategy, automation, and cross-vertical collaboration, ensuring swift adoption and retention. Drive measurable outcomes while...
1 week ago
Director of Partner and Customer Operations
$120K - $150K *
Shape the future of customer success by leading operations and vendor partnerships. Drive accountability, optimize processes, and enhance the overall customer experience in a fast-paced, cross-functio...
2 weeks ago
Director, Group Client Engagement
$89K - $169K *
Lead and empower the Long Term Care Client Engagement team, driving strategic initiatives and fostering collaboration across functions to enhance client service and satisfaction while managing a dynam...
1 week ago
$100K - $130K *
Transform client experiences by leading document processing and mail operations. Oversee service delivery, enhance client relationships, and drive operational efficiency in a high-volume environment t...
1 week ago
Director, Field Engagement IT Product Manager
$130K - $180K *
Drive enterprise-scale tech strategy by bridging business and IT to enhance commercial and medical field effectiveness. Lead cross-functional teams, manage product lifecycles, and implement user-centr...
3 weeks ago
Director - Strategic Client Group
$157K - $213K *
Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...
Today
$120K - $150K *
Lead the charge in optimizing our CRM strategy to enhance user engagement and support business growth. Collaborate cross-functionally to drive adoption, streamline processes, and deliver insightful an...
4 days ago
Assistant Director - Product Management, Engagement Center and Customer Experience Enablement
$130K - $170K *
Join a dynamic team to drive product strategy and enhance customer engagement through innovative solutions and leadership. Lead Product Managers and collaborate across functions to optimize experience...
1 week ago
$164K - $261K *
Champion successful outcomes by leading complex, strategic programs while fostering team collaboration and maintaining executive-level client relationships in a dynamic consulting environment...
Reposted 1 week ago
$164K - $261K *
Lead the charge in driving successful customer outcomes by managing complex implementation programs, fostering collaboration among skilled teams, and ensuring adherence to project methodologies to del...
Reposted 1 week ago
Director of Customer Experience
$100K - $130K *
Shape the future of customer experience by leading a dedicated team to enhance client engagement, drive retention, and implement innovative solutions to ensure exceptional service across diverse clien...
2 weeks ago
$120K - $150K *
Drive transformation in customer support by leading operations and teams, enhancing quality and reducing costs while leveraging AI solutions for scalability and efficiency...
3 weeks ago
Director, Product, MarTech and Engagement Platforms
$176K - $265K *
Shape the future of MarTech by leading product strategy and execution for an integrated engagement platform, bridging audience signals and decisioning across channels to enhance personalization and cu...
Today
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.