IT Support Engineer Jobs

IT Support Engineers keep the technology employees and organizations rely on running smoothly. They troubleshoot hardware, software, networks, and account-access issues, help users resolve technical problems, and contribute to dependable, secure IT operations. Explore vetted IT Support Engineer opportunities paying $100,000 or more on Ladders.

What IT Support Engineers Do

Responsibilities vary by organization and seniority. Common work includes diagnosing incidents, managing endpoint devices, supporting operating systems and business applications, maintaining user accounts, documenting solutions, and escalating complex issues. Experienced engineers may also improve support processes, coordinate deployments, monitor infrastructure, and partner with security, networking, and systems teams.

Skills and Qualifications

Employers commonly look for strong troubleshooting and customer-service skills, clear communication, and experience with IT service management tools. Relevant technical knowledge may include Windows or macOS, Linux, identity and access management, endpoint management, networking fundamentals, cloud services, and security practices. Certifications such as CompTIA, Microsoft, Apple, or ITIL credentials can be useful, depending on the role.

Career Opportunities and Compensation

IT Support Engineer titles can span hands-on end-user support, enterprise service desk engineering, desktop engineering, and higher-level systems or infrastructure support. Compensation depends on factors such as experience, technical scope, location, industry, and leadership responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more, including senior and specialized opportunities for qualified candidates.

Find IT Support Engineer Jobs on Ladders

Search IT Support Engineer openings to compare responsibilities, required skills, and compensation details. Create or update your profile, tailor your resume to each position, and highlight measurable improvements such as reduced resolution times, stronger system availability, or successful technology rollouts.

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1
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$73K - $139K *

Shape the future by providing expert support in software troubleshooting and diagnostics, collaborating with cross-functional teams to resolve complex technical issues and enhance customer satisfactio...

Dallas, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$92K - $174K *

Join our team to optimize product support and drive software engineering excellence. Utilize your expertise in troubleshooting and technical analysis to enhance customer experience and advance product...

Dallas, TXRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$59K - $122K *

Unlock your potential by coordinating and resolving technical support incidents, enhancing self-service capabilities, and collaborating with diverse teams to improve service quality and user satisfact...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $122K *

Join a team that's dedicated to delivering exceptional customer experiences by resolving complex technical challenges and guiding the adoption of Salesforce technology to maximize business value...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Unlock potential by leading customer technical experiences, resolving complex issues, and guiding Salesforce adoption. Collaborate with cross-functional teams to enhance customer satisfaction and maxi...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Engage with customers to resolve complex technical issues, guide Salesforce adoption, and enhance user experience. This role combines troubleshooting, proactive support, and best practices to maximize...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$73K - $103K *

Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $96K *

Shape the future of AI Networking solutions by resolving complex issues for global enterprise customers. Collaborate with internal teams to drive quality and ensure operational excellence within Cloud...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$74K - $96K *

Unlock your potential by resolving complex AI Networking solutions for global enterprise customers. Ensure top-tier support in connectivity, cloud, and computing environments while collaborating acros...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's dedicated to ensuring the reliability and performance of cutting-edge GPU clusters. As part of our Compute Support team, you'll provide technical guidance, troubleshoot complex issu...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Join a dynamic team to deliver expert support for GPU compute infrastructures, ensuring reliability and performance in a Kubernetes environment. Shape processes and drive excellence in customer servic...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $148K *

Join a team that's dedicated to ensuring seamless hardware installation and troubleshooting. Leverage your expertise to monitor systems, analyze incidents, and provide technical support while fosterin...

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Oversee complex technical troubleshooting for enterprise customers, addressing escalated issues with HP commercial notebooks and desktops. Collaborate with engineering teams to ensure effective resolu...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $175K *

Help us ensure the stability and reliability of non-production environments by collaborating with cross-functional teams to maintain parity with production, reduce outages, and support high-quality re...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$158K - $225K *

Grow your career with an influential role in systems engineering and program management. Provide expert guidance throughout the acquisition lifecycle, engaging with diverse teams to ensure successful...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$84K - $89K *

Join a team that's dedicated to delivering exceptional technical support for complex platform and integration issues. Collaborate with cross-functional teams to resolve escalated cases, enhance custom...

Ontario, CARemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $165K *

Lead and innovate IT Support operations, shaping user experiences and team culture while managing Microsoft 365 and identity platforms. Drive strategic initiatives, optimize processes, and ensure serv...

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Lead and optimize IT Support operations, shaping user experience and team culture. Drive strategic initiatives, manage Microsoft 365 platforms, and collaborate cross-functionally to enhance service de...

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Join our dynamic Professional Services team to enhance client systems through hands-on technical solutions, project delivery, and automation. Collaborate with senior engineers and play a key role in m...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Oversee the design and maintenance of core infrastructure systems, ensuring stability, security, and scalability. Deliver advanced troubleshooting, manage projects efficiently, and enhance operational...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Accelerate progress at the forefront of IT by enhancing our technology environment. This hands-on role involves systems administration, user support, and cybersecurity, driving innovative solutions to...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of our technology landscape by enhancing IT infrastructure, supporting end-users, and driving innovative solutions. Collaborate on projects that improve productivity and ensure a secu...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform client experiences by providing first-level technical support, managing projects, and collaborating with IT teams to resolve issues across diverse technologies and platforms, ensuring seamle...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$107K - $195K *

Transform media processing workflows by providing expert application support, troubleshooting complex issues, and ensuring seamless operations across Windows and Linux environments while collaborating...

6 days ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does an IT Support Engineer do?question toggle

    An IT Support Engineer diagnoses and resolves technology issues, supports users and devices, maintains systems and accounts, documents fixes, and escalates or coordinates complex incidents.

  • What skills are important for IT Support Engineer jobs?question toggle

    Key skills include systematic troubleshooting, communication, customer service, documentation, and familiarity with operating systems, endpoint tools, networks, identity management, and IT service platforms.

  • What qualifications do employers look for?question toggle

    Requirements differ by role. Employers may seek relevant IT experience, technical training, and certifications such as CompTIA, Microsoft, Apple, or ITIL credentials. Senior roles can require deeper systems, cloud, security, or infrastructure expertise.

  • Do IT Support Engineers earn $100,000 or more?question toggle

    Some senior, specialized, and high-responsibility IT Support Engineer roles pay $100,000 or more. Compensation varies with location, experience, industry, and the scope of the position; Ladders lists vetted professional jobs at this salary level.

  • How can I find an IT Support Engineer job on Ladders?question toggle

    Search IT Support Engineer listings on Ladders, review each role's requirements and compensation, and tailor your resume to emphasize relevant technologies, outcomes, and experience.