Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Drive financial excellence as you lead the accounts receivable process, enhance cash flow, and manage a high-performing team, while optimizing operations and fostering cross-functional partnerships fo...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$71K - $114K *

Join a transformative initiative by designing impactful Supply Chain processes that drive business value. Enhance operational efficiency through collaboration and innovative digital solutions in a dyn...

US-AnywhereIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$109K - $202K *

Lead the charge in transforming Knowledge Management for a global organization. Drive strategy, optimize workflows, and elevate content quality while enhancing team experiences through innovative AI s...

Montreal, QCIn-Person

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $180K *

Lead the charge in optimizing dispatch technology to enhance operational efficiency and customer satisfaction while driving strategic initiatives through collaboration and execution across multiple st...

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$71K - $114K *

Join our team to design and implement transformative supply chain processes that drive efficiency and sustain business value through innovative strategies and digital capabilities. Your impact will re...

Ottawa, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$136K - $152K *

Join a customer-centric team to strategically guide enterprise clients in enhancing cloud security and driving adoption of innovative solutions within their multi-year cloud journey, while fostering s...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $85K *

Join a team that's dedicated to delivering exceptional catering and event management. Oversee all phases of high-profile gatherings, ensuring seamless execution and client satisfaction in a dynamic, i...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$78K - $123K *

Unlock potential by leading client-centric initiatives and driving strategic growth through relationship building. Collaborate with senior executives to implement innovative solutions in a dynamic, ma...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$91K - $144K *

Support operational excellence by leading a team of union-represented associates in a dynamic utility customer service environment, focusing on safety, employee performance, and customer satisfaction...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $110K *

Engage in driving accurate revenue accounting and financial reporting. Collaborate across teams to enhance internal controls and implement technology solutions that streamline processes while supporti...

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $85K *

Join a dynamic team to manage high-profile catering events, ensuring seamless execution from planning to completion. Collaborate with culinary teams and stakeholders in a fast-paced environment while...

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$75K - $95K *

Lead the charge in optimizing client service operations by managing a dynamic team, enhancing workflows, and fostering a customer-centric culture. Drive performance excellence through effective leader...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Transform operations by leading a team in optimizing order processing workflows, ensuring quality, and implementing process improvements while enhancing customer satisfaction and team performance...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$50K - $140K *

Lead a team to ensure exceptional customer service and operational excellence in a retail automotive environment. Prioritize employee engagement while driving sales and meeting financial targets throu...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $140K *

Manage financial reporting and compliance as an Accounting Manager in a dynamic environment. Collaborate across teams to ensure accurate financial data and support growth-focused initiatives while uph...

3 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$112K - $140K *

Drive customer success and advocacy through strategic relationship management, delivering tailored value, enhancing product adoption, and fostering customer satisfaction while leveraging your expertis...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Drive project success by managing complex initiatives, leading teams, and ensuring optimal delivery while fostering collaboration and accountability throughout the project lifecycle...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Support the development and execution of sourcing strategies for enterprise software, SaaS, and IT services across multiple business units, ensuring optimal supplier relationships and contract managem...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Optimize procurement strategies by leading enterprise software and IT service negotiations. Collaborate cross-functionally to manage supplier relationships, drive cost savings, and ensure contract com...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Join a dynamic team to drive customer success by managing relationships, providing expert onboarding, and ensuring high satisfaction through strategic project management and collaborative efforts acro...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$100K - $134K *

Lead the charge in delivering impactful financial and operational internal audits while enhancing Internal Controls Over Financial Reporting. Drive proactive engagement with stakeholders to ensure eff...

Toronto, ONIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Drive customer success by building strategic partnerships, utilizing data to enhance performance, advocating for client needs, and implementing growth strategies that maximize value and satisfaction t...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$270K - $360K *

Lead and develop a high-performing sales team focused on expanding our install base. Engage with technical buyers and business stakeholders to drive platform adoption, generate pipeline, and close ups...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Drive operational excellence by optimizing manufacturing processes and performance metrics. Lead teams across safety, quality, and regulatory compliance, while fostering a culture of continuous improv...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Lead the charge in transforming customer success through strategic leadership, scalable processes, and a focus on retaining and growing client relationships. Collaborate with cross-functional teams to...

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.