DescriptionAccounts Receivable ManagerPosition overview:The
Accounts Receivable Manager is responsible for leading the end-to-end order-to-cash process, including invoice generation, cash application, credit management, and customer onboarding. This role plays a critical part in optimizing cash flow performance and minimizing risk from outstanding receivables.
The position will be instrumental in transitioning shared services responsibilities from the UK to the U.S., requiring strong process leadership, change management, and cross-functional partnership. The Accounts Receivable Manager works closely with the Controller, Accounting, Treasury, Sales, and Customer Service teams to ensure efficient financial operations while delivering a high level of internal and external customer service.
Main responsibilities: Therolewill be responsible for the following:
- Oversee and continuously improve the end-to-end accounts receivable lifecycle, including billing, cash application, collections, and dispute management
- Establish and maintain credit limits, oversee customer onboarding, manage dispute resolution processes, and ensure accuracy of customer master records
- Monitor and report key metrics such as DSO, aging buckets, and bad-debt ratios to drive data-informed decisions
- Own the bad-debt reserve process, including analysis and alignment with accounting policies
- Lead AR NetSuite module functional usage, reporting, and end-user training; serve as the subject-matter expert for day-to-day system operations and troubleshooting across all AR activities
- Build and lead a high-performing Accounts Receivable and Credit team across on-site and remote work environments
- Establish clear roles, performance expectations and development plans to support team growth and engagement
- Foster a culture of accountability, continuous improvement and customer service excellence
- Partner closely with Sales, Customer Service, Operations, and Finance to align on customer accounts, resolve issues, and improve end-to-end processes
- Own all AR related audit requests for the interim and annual audit, ensuring that all requests are provided to auditors in a timely manner
- Maintain and strengthen internal controls across AR and credit processes to ensure compliance with company policies and regulatory requirements
Key Competencies: The ideal candidate should have the following competencies:
- Ability to manage multiple different workstreams with a willingness to roll up their sleeves
- Excellent analytical, problem-solving, and communication skills.
- Proactive, hands-on, and solutions-oriented
- Strong internal control mindset and risk awareness
- Ability to manage multiple priorities and workstreams while maintaining attention to detail
Skills and Qualifications: - Bachelor's degree in Accounting, Finance or related field required
- CPA or equivalent professional certification preferred
- Minimum of 6 + years of progressive experience in accounts receivable, credit management, or order-to-cash experience
- Proficiency in NetSuite and/or Epicor ERP systems, including hands-on experience with configuration and reporting capabilities preferred
- Deep knowledge of credit risk assessment, collections strategies, aging analysis, and dispute resolution
- Strong knowledge of order-to-cash workflows, cash application, and customer onboarding best practices
- Demonstrated leadership experience managing teams and driving performance in a cross-functional environment
- Experience in industrial manufacturing, distribution or related environment strongly preferred
- Strong analytical, problem-solving, and communication skills
- Proven ability to manage competing priorities and meet deadlines in a dynamic, fast-paced setting
- Excellent written and verbal communication skills
To Staffing and Recruiting Agencies: Optimas does not accept unsolicited CVs or applications from agencies. Optimas is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.
