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5,084

Customer Service Manager Jobs Near Boston, MA

Salary Range

$90K

$225K

Average Salary: $156,364
Head Of Customer Relations In Quality Services

Ensure delivery of quality services, adopting a consultative approach to understand customer needs, explain our quality systems, capabilities and develop strategies to help deliver our commitment...

Posted 3d ago

  •   11 - 15 years exp.  •  Pharmaceuticals & Biotech

Customer Success Manager

As a Customer Success Manager, you will be the focal point for engagement with customers, providing oversight for the implementation and utilization of market-leading customer engagement, the marketpl...

Posted 3d ago

  •   5 - 7 years exp.  •  Information Technology

Customer Success Manager

Develop, deliver, and execute customer success plans which define key outcomes and measures for success. Be tenacious in identifying opportunities to deliver ongoing incremental value based on your de...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Customer Research Manager

Develop and execute a customer research agenda which fills in knowledge gaps identified in conjunction with product management, marketing and customer success...

Posted 2w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Manager, IT Services

Provide project leadership for planning, design, implementation, validation, and support of corporate security and infrastructure projects.

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Customer Marketing Manager

Partnering with core team members to define our customer marketing vision and strategy for improving customer loyalty and engagement, informed by customer research insights and estimated business impa...

Posted 1w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Manager, Customer Analytics & Data

Drive data hygiene and overall management of data assets to include defining data requirements, data transfers, transformation of variables and overall data strategy...

Posted 1w ago

  •   5 - 7 years exp.  •  Food & Beverages

Manager, Logistics & Customs Compliance

Execute and/or oversee domestic and international shipments of various temperature controlled GMP pharmaceutical materials including raw materials, drug substance, drug product, samples, and other mat...

Posted 1w ago

  •   5 - 7 years exp.  •  Pharmaceuticals & Biotech

Manager, IT Service Management (ITSM)

Proven ability to organize multiple priorities and manage projects and team to achieve deliverables that meet or exceed agreements and expectations.f

Posted Yesterday

  •   8 - 10 years exp.  •  Healthcare

Sr. Manager, Customer Loyalty

Define a vision and roadmap for improving customer loyalty and engagement, informed by customer research insights, estimated business impact, and other available data...

Posted 1w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Managed Services Portfolio Director
$200K — $250K

Collaborate with business team and global commercial leaders to define and position asset managed services. Build appropriate commercial training tools...

Posted 1w ago

  •   11 - 15 years exp.  •  Pharmaceuticals & Biotech

Engagement Manager, Professional Services
$80K — $100K

Work with Product Management and Engineering to scope and price proof of concepts or new and unique solutions that encompass various aspects of the product including extensions and customizations...

Posted 1w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Managed IT Services Field Consultant

As a Managed IT Services Consultant, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career...

Posted 1w ago

  •   Less than 5 years exp.  •  Finance & Insurance

Valuation & Litigation Services Manager

Work with team members to ensure accurate and timely financial models, analysis, and research.

Posted Today

  •   5 - 7 years exp.  •  Legal & Accounting

Customer Success Marketing Manager

Development and execution of the global digital success strategy from the adoption through renewal lifecycle stages to grow customer lifetime value and increase revenue retention...

Posted 2w ago

  •   5 - 7 years exp.  •  Information Technology

Customer Communications Manager

Incredibly well organized, able to execute project planning responsibilities with a detailed understanding of company vision, strategic objectives, and priorities...

Posted 3w ago

  •   Less than 5 years exp.  •  Education, Government & Non-Profit

Sr. Manager, Service Sales
$150K — $200K

Implement policies and protocols required to drive the right level of YOY growth. Work closely with the program management team around pricing solution and procedures...

Posted 1w ago

  •   11 - 15 years exp.  •  Pharmaceuticals & Biotech

Client Services Account Manager

Serve as the business liaison between the Company and its clients for products and services that requires complex integration.

Posted 1w ago

  •   8 - 10 years exp.  •  Enterprise Technology

Manager, Technical Customer Support - Systems
$150K — $200K
DanaherBoston, MA 02108 (SUFFOLK County) and 2 other locations

Implement programs and projects to improve team productivity and customer satisfaction. Maintain a high level of expertise and technical proficiency with Cepheid products...

Posted 2w ago

  •   5 - 7 years exp.  •  Manufacturing & Automotive

Manager User Experience & Customer Success

Act as the SME and driver for User Experience & Customer Success by providing best practice expertise across IT initiatives to ensure effective use of technology, tools, systems, and data that result...

Posted 2w ago

  •   5 - 7 years exp.  •  Pharmaceuticals & Biotech

Customer Success Manager
$80K — $100K

Create goals, action plans, playbooks, and key metrics based on each customer’s objectives, and review progress on a regular basis with the customer and with CS leadership...

Posted 3w ago

  •   5 - 7 years exp.  •  Enterprise Technology

Manager/Senior Manager of Patient Services

Provide subject matter expertise on all patient services related topics by serving as a resource to all stakeholders (i.e. field sales team, prescribers, patients, marketing, etc.); escalate any conce...

Posted 1w ago

  •   5 - 7 years exp.  •  Pharmaceuticals & Biotech

Senior Manager, Technical Customer Support - Tier 2
$150K — $200K
DanaherBoston, MA 02108 (SUFFOLK County) and 4 other locations

Demonstrates technical mastery in fields of study and ability to learn new technologies. Demonstrates technical mastery in fields of study and ability to learn new technologies. Demonstrated ability t...

Posted Yesterday

  •   8 - 10 years exp.  •  Manufacturing & Automotive

Sr. IT Systems Engineering and Service Management

Where needed and / appropriate develop a review and remediation schedule to meet continuous monitoring requirements.

Posted Yesterday

  •   Aerospace & Defense

Customer Analytics Manager

Evaluate the effectiveness of marketing actions, develop profiles and recommend data-driven segmentation approaches and deliver actionable insights to improve customer engagement and lifetime value...

Posted 3w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods