Customer Service Manager Jobs in Charlotte, NC

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

Lead transformative customer support strategies, optimizing solutions to enhance client satisfaction and drive business growth. Collaborate across teams to deliver innovative, data-driven customer exp...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Drive growth and profitability by leading sales operations and strategies across HVAC, Plumbing, and Electrical services. Oversee performance metrics and compliance while fostering a high-performance...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Shape the future of customer success by leading a team of Enterprise Customer Experience Managers. Drive retention, satisfaction, and operational excellence through engagement strategies that deliver...

Transform customer success by nurturing relationships and ensuring seamless journeys for 30+ clients. Drive engagement through personalized strategies, resolve challenges proactively, and elevate over...

Drive transformation in customer service by leading a dedicated team to enhance service quality, efficiency, and employee engagement. Utilize data-driven insights to optimize performance and foster a...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Shape the future of B2B marketing by driving innovative sales enablement strategies, collaborating with cross-functional teams to enhance market positioning and optimize lead progression throughout th...

Manage a team of Mid-Market Customer Experience Managers to enhance customer engagement, retention, and satisfaction by fostering operational excellence and leveraging analytics for strategic insights...

Transform customer experiences for enterprise clients through strategic engagement and relationship management, driving measurable value and long-term success across diverse teams while using data-dri...

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Champion strategic growth by engaging CPG executives, delivering innovative Siemens solutions, and driving sustainable customer value across various accounts while establishing market leadership in th...

Reimagine automotive service management! Lead a dynamic team, optimize operations, and ensure high customer satisfaction while driving performance and profitability in a fast-paced service environment...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Grow your leadership skills by driving team success through effective training, coaching, and motivation while cultivating strong relationships with clients and stakeholders to meet sales goals in a f...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Empower your career by managing supply and demand functions across key categories. Lead strategic sourcing efforts, enhance supplier relationships, and ensure project delivery while driving cost optim...