Support Escalation Engineer Jobs in Toronto, ON

Partner with us to drive customer satisfaction by managing escalations, diagnosing product issues, and improving collaboration across global teams. Your expertise will help enhance our support service...

Lead complex investigations end-to-end, enhance product stability, and advocate for enterprise customers by driving systemic improvements and collaborating closely with engineering teams to resolve te...

Join a dynamic team that delivers exceptional support experiences for global enterprises. Engage in complex investigations, advocate for customers, and drive systemic improvements to elevate product p...

Contribute to the design and management of infrastructure solutions to enhance system reliability, optimize performance, and automate processes, while collaborating with development teams for best pra...

Empower our cloud integrity by designing and securing architectures in Azure and SaaS applications. Collaborate with teams to ensure compliance, enhance security capabilities, and respond to incidents...

Transform network architecture by designing and enhancing cloud and hybrid infrastructures. Collaborate with teams to implement solutions, troubleshoot complex issues, and drive continuous improvement...

Drive growth by generating new logo accounts in a dynamic PR & IR environment. Leverage strong relationship-building and sales skills to close high-profile prospects, while continuously enhancing the...

Unlock potential by shaping the future of ArcGIS through automated testing. Collaborate with engineers to enhance software quality, design robust test frameworks, and deliver reliable solutions to use...

Engineer cutting-edge support solutions to optimize technical assistance for elite developers. Leverage your debugging expertise to enhance automated resolution systems and elevate customer interactio...

Tackle modernization of core applications with a focus on accessibility, compliance, and user experience. As a senior developer, you will lead the design and development of enterprise-level solutions...

Solve complex billing system challenges by monitoring, troubleshooting, and resolving incidents in a dynamic SaaS environment. Collaborate across teams to enhance operational efficiency and maintain s...

Unlock your potential as a Senior Developer-DevOps, leading secure application design while enhancing CI/CD pipelines and DevOps practices. Collaborate across teams to ensure high-quality delivery and...

Advance service reliability and performance by ensuring uptime and scalability across cloud infrastructure, while mentoring teams and driving automation initiatives for continuous improvement and oper...

Lead the charge in enhancing customer success by managing key accounts, optimizing support delivery, and ensuring high satisfaction in complex hybrid software environments, while fostering strong rela...

Elevate customer support by leading a team that enhances operational excellence and adopts AI-driven strategies within AWS ecosystems. Drive improvements in customer satisfaction and create scalable s...

Lead and enhance AWS technical support teams, driving operational excellence and customer satisfaction through strategic innovations and AI-powered solutions. Elevate support delivery and collaborate...

Elevate client relationships and drive PR strategies for diverse organizations. You'll prospect, execute campaigns, and generate media coverage, ensuring high-quality service and measurable outcomes i...

Transform customer experiences by partnering with sales teams to solve complex business problems. As a solution expert, navigate mid-market accounts and showcase how Atlassian products elevate busines...

Join a dynamic team as a Lifecycle & Support Communications Specialist, overseeing critical customer communications. Your role will focus on executing operational updates and enhancing customer engage...

Unlock potential by owning the execution of customer communications, ensuring accuracy and alignment with marketing strategies, and driving operational excellence through lifecycle messaging in a dyna...

Unlock your potential as part of a dynamic team focused on delivering exceptional Azure support services, driving innovative cloud solutions, and enhancing client success through expert technical guid...

Empower enterprise customers through value-driven solution selling, leveraging technical expertise and collaboration with sales teams to deliver impactful outcomes that enhance business success and fo...

Unlock potential by facilitating scalable adoption and effective usage of enterprise AI platforms, ensuring technical enablement, integration into workflows, and measurable value realization across th...

Join a team that's committed to enhancing sales productivity by designing tailored enablement programs. You'll bridge communication between sales and operations, driving success through training and c...

Automate infrastructure delivery for on-prem systems. Collaborate with teams to implement standard practices and tools like Terraform and Ansible, enhancing deployment processes while ensuring operati...