Director, Technical Support Jobs

Discover a transformative leadership role driving global customer experience strategy, fostering innovation and operational excellence while building a high-performing team across diverse markets to e...

Shape the future of electrical field operations by leading safety protocols and performing high, medium, and low voltage testing. Drive performance through expert troubleshooting and effective communi...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Join a team that excels in strategic customer leadership, driving satisfaction through effective program management and cross-functional collaboration. Lead a high-performing team to enhance customer...

Lead the charge in managing strategic customer relationships by enhancing satisfaction, delivering excellence, and driving a customer-first approach through a high-performing program management team a...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Contribute to the future of emergency services by providing essential support for critical public safety technologies, ensuring optimal operation and enhanced logging and recording systems for NYC 911...

Elevate your career by providing expert technical support for hosted applications, ensuring operational excellence and reliability. Collaborate with teams to troubleshoot, mentor, and enhance processe...

Take ownership of delivering robust IT infrastructure solutions, ensuring high availability and reliability. Lead strategic projects, enhance processes, and foster vendor relationships to support orga...

Join a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering valu...

Transform your career by leading Fiber Events teams to drive strategic sales events, enhance market penetration, and foster consumer engagement, while managing budgets and performance metrics for ongo...

Transform customer engagement by leading strategic product initiatives for enterprise solutions. Drive growth through business development, innovative product strategies, and high-performing team lead...

Take ownership of providing top-tier technical support for complex systems, ensuring client satisfaction through effective troubleshooting, collaboration with engineering teams, and maintaining thorou...

Engage as a pivotal Systems Support Engineering Specialist, providing 24/7 technical support and troubleshooting for complex client issues while collaborating cross-functionally to ensure top-notch cl...

Deliver critical agronomic support, lead field trials, and develop technical training. Collaborate with diverse teams to translate science into effective field solutions that enhance product performan...

Champion customer retention strategies by leading CRM initiatives, enhancing engagement, and maximizing lifetime value across all channels to drive measurable growth and loyalty for the brand...

Drive operational excellence and technical leadership in sterile injectable manufacturing, ensuring compliance with FDA and EMA regulations. Collaborate across functions to optimize processes, resolve...

Lead the charge in optimizing high-power test cell operations, ensuring maximum asset availability and EHS compliance while managing team development, strategic planning, and infrastructure upgrades t...

Transform complex engineering initiatives into executable strategies, ensuring alignment across teams and driving successful delivery of AI/ML programs. Build trusted partnerships and maintain communi...

Analyze and lead complex technical programs, bridging engineering execution with strategic goals. Collaborate with cross-functional teams to ensure predictable delivery, manage risks, and drive excell...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Oversee and enhance customer support strategies, ensuring exceptional service across multiple channels while driving continuous improvement in customer experience, product support, and team performanc...

Shape the future of ground systems by leading technical engagements and integrating solutions to meet customer needs. Leverage your expertise in engineering to drive product development and ensure top...

Join a dynamic team as a player-coach, leading a Business Development Representative team. Drive performance, develop talent, and manage pipeline metrics while contributing individually to sales targe...

Lead and enhance a world-class post-sale enablement experience, driving customer adoption and retention. Collaborate with cross-functional teams to develop effective training programs, cultivate a hig...