Move Up with Director, Technical Support Jobs at Ladders

Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.

Why Choose Ladders for Your Job Search?

As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.

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$110K - $130K *

Elevate client experiences by leading technical relationships and managing service delivery while coaching engineers to enhance client satisfaction and operational excellence in a dynamic support envi...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate system management and monitoring in a dynamic enterprise environment, addressing complex Windows, Linux, Cloud, and network issues while ensuring adherence to industry best practices and enhan...

Today

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Accelerate your career by supporting the deployment and maintenance of cutting-edge electrophysiology solutions. Collaborate across teams to ensure exceptional technical service and customer satisfact...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $139K *

Champion technical solutions by leading complex support challenges, transforming escalated incidents into documented improvements while collaborating with Engineering and Product teams to enhance syst...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $139K *

Lead the charge in advanced technical support, managing high-severity escalations and fostering collaboration between Customer Care and Engineering to ensure systematic issue resolution and ongoing pr...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $139K *

Elevate the customer experience by owning complex technical escalations, providing strategic guidance to engineering teams, and transforming incidents into insights that drive product excellence. Be t...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $139K *

Innovate your career with a role focused on complex technical support. Collaborate with engineering teams, lead root cause analysis, and enhance service efficiency while driving systemic improvements...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's committed to optimizing field operations through expert technical support, complex troubleshooting, and robust problem-solving for industrial automation and robotics systems, ensuri...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Optimize support operations by diagnosing and resolving complex technical issues while collaborating with Field Service Engineers and Product Engineering to enhance product reliability and performance...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $150K *

Oversee the execution of security technology programs, collaborating with teams to deliver superior solutions on time and within budget while managing risks and client satisfaction through proactive c...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Transform the Mechanical Department by leading a team to ensure compliance with safety regulations, optimize equipment maintenance, and develop employee potential. Drive environmental responsibility w...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Transform customer implementation excellence at an enterprise level while leading a dedicated team. Drive operational improvements, foster relationships, and ensure project success. Collaborate with s...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the successful delivery of MiraCloud implementations, driving client satisfaction, operational excellence, and profitability while overseeing project management practices and fostering a culture...

Edmonton, ABIn-Person

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Champion successful implementations by leading customer projects, ensuring operational excellence and client satisfaction while fostering growth and implementing best practices across delivery teams...

Vancouver, BCIn-Person

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in ensuring successful MiraCloud implementations, driving customer satisfaction and operational excellence. Oversee project management practices and foster a culture of continuous impr...

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$145K - $185K *

Innovate virtual cinematography by leading a talented team to create compelling game capture footage, shaping the visual narrative of diverse gaming titles through advanced technical and artistic stra...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$167K - $230K *

Elevate your career by leading architectural strategies for enterprise applications, integrating Oracle Cloud systems, and driving digital transformation initiatives while managing cross-functional te...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $200K *

Elevate your career by owning the strategic vision and roadmap for key technology systems across publishing, membership, and ads, while collaborating with diverse teams to drive innovation and scalabl...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Engage with the End User Services Team to design innovative solutions, integrating emerging technologies and ensuring system compliance to support customer needs and mission objectives effectively...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead impactful IT projects by managing technical tasks and fostering collaboration. Drive user adoption, oversee project planning, and ensure the seamless transition of services with a focus on cloud...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$125K - $150K *

Lead the execution of complex, high-value projects, ensuring alignment between customer expectations and operational delivery while managing multi-site teams and enhancing stakeholder relationships. D...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Director, Technical Support?question toggle

    A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.

  • What companies offer Director, Technical Support roles?question toggle

    Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.

  • Why should I use Ladders for my Director, Technical Support job search?question toggle

    Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.