Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
(USA) Distinguished, Technical Program Manager
$169K - $338K *
Analyze and lead complex technical programs, bridging engineering execution with strategic goals. Collaborate with cross-functional teams to ensure predictable delivery, manage risks, and drive excell...
Reposted 4 days ago
Lead Technical Support Engineer
$115K - $125K *
Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...
Reposted 1 week ago
Director, Customer Service & Product Support
$130K - $175K *
Oversee and enhance customer support strategies, ensuring exceptional service across multiple channels while driving continuous improvement in customer experience, product support, and team performanc...
2 weeks ago
Technical Director, Ground Systems
$120K - $150K *
Shape the future of ground systems by leading technical engagements and integrating solutions to meet customer needs. Leverage your expertise in engineering to drive product development and ensure top...
Reposted today
Sr. Director Training & Support
$130K - $180K *
Lead and enhance a world-class post-sale enablement experience, driving customer adoption and retention. Collaborate with cross-functional teams to develop effective training programs, cultivate a hig...
3 days ago
$70K - $95K *
Join a dynamic team as a player-coach, leading a Business Development Representative team. Drive performance, develop talent, and manage pipeline metrics while contributing individually to sales targe...
2 days ago
Director - Process Integration & Technology Transfer
$130K - $180K *
Optimize manufacturing processes by integrating technology transfer and directing end-to-end substrate production, ensuring quality and scalability while leading cross-functional teams in a dynamic en...
2 weeks ago
$90K - $120K *
Transform service delivery with a dynamic team committed to client success. Lead consultants, establish best practices, and implement continuous improvement strategies to enhance client satisfaction a...
3 weeks ago
$90K - $120K *
Lead the charge in ensuring service excellence for managed services clients. You'll spearhead a team focused on quality, compliance, and continuous improvement, defining processes to enhance efficienc...
3 weeks ago
$90K - $120K *
Transform service delivery by leading a team to enhance client satisfaction, implement best practices, and drive continuous improvement. Ensure compliance, manage complex issues, and contribute to str...
3 weeks ago
$90K - $120K *
Lead the charge in delivering top-notch service quality to clients by managing a dedicated team, implementing best practices, and continuously improving operational efficiencies for exceptional custom...
3 weeks ago
$165K - $269K *
Lead transformative sales efforts to optimize commercial revenue and drive growth across markets. Collaborate with the executive team to execute strategies, elevate team performance, and enhance custo...
Today
$500K+*
Help us enhance customer experience as a Technical Support Specialist, ensuring fast resolutions and maintaining essential client relationships. You will play a key role in optimizing our support oper...
3 weeks ago
$70K - $95K *
Empower your career by joining a dynamic team that supports critical Equities and Risk platforms. Engage with real-time systems and advance your skills in troubleshooting and operational support withi...
1 week ago
Technical Support & Solutions Manager
$96K - $205K *
Champion exceptional support for enterprise clients by optimizing processes, driving issue resolution, and enhancing customer experience in the critical infrastructure sector as our SaaS operations sc...
Reposted 2 weeks ago
Technical Support & Solutions Manager
$96K - $205K *
Advance your career by leading a technical support team to enhance enterprise customer experiences. Design scalable support processes that strengthen partnerships and drive operational maturity within...
Reposted 2 weeks ago
Technical Support & Solutions Manager
$96K - $205K *
Drive customer success by managing and optimizing enterprise support processes. Lead a dedicated team focused on exceptional service in critical infrastructure, enhancing operational maturity, and ens...
Reposted 2 weeks ago
Technical Support & Solutions Manager
$96K - $205K *
Engage with cross-functional teams to design and enhance enterprise support processes that elevate customer experiences and ensure operational excellence for critical infrastructure clients in a fast...
Reposted 2 weeks ago
Technical Support & Solutions Manager
$96K - $205K *
Innovate scalable support processes for enterprise SaaS, ensuring exceptional customer service and collaboration with cross-functional teams for effective issue resolution and product improvement...
Reposted 2 weeks ago
Technical Support & Solutions Manager
$96K - $205K *
Empower operational excellence by designing scalable support processes for enterprise customers, ensuring a seamless experience, driving continuous improvement, and facilitating cross-functional colla...
Reposted 2 weeks ago
Technical Support & Solutions Manager
$96K - $205K *
Lead and elevate enterprise support operations, ensuring exceptional experiences for critical infrastructure clients. Drive collaboration across teams to implement scalable solutions and improve custo...
Reposted 2 weeks ago
Director, Internal Technology and Delivery
$146K - $177K *
Champion the transformation of corporate technology delivery, leading integration and optimization across critical business systems. Leverage deep expertise to drive efficiency and performance in cros...
2 weeks ago
Project Manager, Business Analyst
$80K - $100K *
Take ownership of cross-functional projects, bridging business needs and technical solutions to drive successful outcomes in ERP implementations and process improvements, while managing timelines, res...
Yesterday
Customer Support Manager - Americas
$110K - $137K *
Lead the charge in delivering high-quality customer experiences across the Americas. Drive operational excellence in service support, enhance team performance, and implement CRM systems while collabor...
1 week ago
Customer Support Manager - Americas
$110K - $137K *
Pioneer excellence by leading customer support operations across the Americas. Drive team performance, streamline service delivery, and enhance customer satisfaction while managing critical projects a...
1 week ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.