Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$110K - $130K *
Elevate client experiences by leading technical relationships and managing service delivery while coaching engineers to enhance client satisfaction and operational excellence in a dynamic support envi...
2 weeks ago
Director, Product Management - Secret Server/Vault
$150K - $180K *
Lead product strategy for cloud-native vault solutions, driving effective secrets management and session control. Collaborate with cross-functional teams to enhance security offerings while ensuring h...
3 weeks ago
Technical Support Engineer 2 (Remote)
$80K - $95K *
Play a key role in maintaining system performance and resolving complex technical issues across multiple platforms, ensuring compliance with SLAs, and enhancing operational efficiencies in a fast-pace...
Today
Technical Support Engineer 2 (Remote)
$80K - $95K *
Elevate system management and monitoring in a dynamic enterprise environment, addressing complex Windows, Linux, Cloud, and network issues while ensuring adherence to industry best practices and enhan...
Today
Field Technical Operations Specialist
$100K - $130K *
Accelerate your career by supporting the deployment and maintenance of cutting-edge electrophysiology solutions. Collaborate across teams to ensure exceptional technical service and customer satisfact...
4 weeks ago
$85K - $139K *
Champion technical solutions by leading complex support challenges, transforming escalated incidents into documented improvements while collaborating with Engineering and Product teams to enhance syst...
3 weeks ago
$85K - $139K *
Lead the charge in advanced technical support, managing high-severity escalations and fostering collaboration between Customer Care and Engineering to ensure systematic issue resolution and ongoing pr...
3 weeks ago
$85K - $139K *
Elevate the customer experience by owning complex technical escalations, providing strategic guidance to engineering teams, and transforming incidents into insights that drive product excellence. Be t...
3 weeks ago
$85K - $139K *
Innovate your career with a role focused on complex technical support. Collaborate with engineering teams, lead root cause analysis, and enhance service efficiency while driving systemic improvements...
3 weeks ago
$95K - $115K *
Champion product stability by resolving complex technical escalations, supporting field engineers through troubleshooting, and identifying systemic issues for lasting solutions across assigned system...
3 weeks ago
$90K - $110K *
Partner with us to elevate product support through advanced troubleshooting and system analysis. Be the critical technical resource ensuring Field Service Engineers succeed while driving improvements...
3 weeks ago
$100K - $120K *
Join a team that's committed to optimizing field operations through expert technical support, complex troubleshooting, and robust problem-solving for industrial automation and robotics systems, ensuri...
3 weeks ago
$110K - $130K *
Optimize support operations by diagnosing and resolving complex technical issues while collaborating with Field Service Engineers and Product Engineering to enhance product reliability and performance...
3 weeks ago
$130K - $150K *
Oversee the execution of security technology programs, collaborating with teams to deliver superior solutions on time and within budget while managing risks and client satisfaction through proactive c...
2 weeks ago
$100K - $120K *
Transform the Mechanical Department by leading a team to ensure compliance with safety regulations, optimize equipment maintenance, and develop employee potential. Drive environmental responsibility w...
1 week ago
$150K - $180K *
Transform customer implementation excellence at an enterprise level while leading a dedicated team. Drive operational improvements, foster relationships, and ensure project success. Collaborate with s...
3 weeks ago
$125K - $150K *
Lead the successful delivery of MiraCloud implementations, driving client satisfaction, operational excellence, and profitability while overseeing project management practices and fostering a culture...
3 weeks ago
$125K - $150K *
Champion successful implementations by leading customer projects, ensuring operational excellence and client satisfaction while fostering growth and implementing best practices across delivery teams...
3 weeks ago
$150K - $180K *
Lead the charge in ensuring successful MiraCloud implementations, driving customer satisfaction and operational excellence. Oversee project management practices and foster a culture of continuous impr...
3 weeks ago
Director / Head of Game Capture
$145K - $185K *
Innovate virtual cinematography by leading a talented team to create compelling game capture footage, shaping the visual narrative of diverse gaming titles through advanced technical and artistic stra...
2 weeks ago
Director, Technical Architecture - Oracle Cloud Fusion Integrations
$167K - $230K *
Elevate your career by leading architectural strategies for enterprise applications, integrating Oracle Cloud systems, and driving digital transformation initiatives while managing cross-functional te...
2 weeks ago
$150K - $200K *
Elevate your career by owning the strategic vision and roadmap for key technology systems across publishing, membership, and ads, while collaborating with diverse teams to drive innovation and scalabl...
2 weeks ago
$95K - $115K *
Engage with the End User Services Team to design innovative solutions, integrating emerging technologies and ensuring system compliance to support customer needs and mission objectives effectively...
1 week ago
$110K - $130K *
Lead impactful IT projects by managing technical tasks and fostering collaboration. Drive user adoption, oversee project planning, and ensure the seamless transition of services with a focus on cloud...
2 weeks ago
$125K - $150K *
Lead the execution of complex, high-value projects, ensuring alignment between customer expectations and operational delivery while managing multi-site teams and enhancing stakeholder relationships. D...
3 weeks ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.