Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$105K - $120K *
Innovate a marketing function to drive brand awareness and growth. Build and execute strategies independently while leveraging diverse channels and content. Deliver measurable results that align with...
1 week ago
Technical Support Engineering Manager
$140K - $185K *
Join a leading team to empower technical support excellence, driving customer satisfaction while developing a strong engineering workforce. Collaborate cross-functionally to innovate solutions and enh...
1 week ago
$75K - $105K *
Transform after-hours support into a highly effective extension of daytime operations, enhancing service quality, efficiency, and team collaboration for optimal performance and accountability...
3 weeks ago
Director, Infrastructure & Support Operations
$100K - $130K *
Engage as a technical leader to architect and manage enterprise infrastructure, ensuring high availability and seamless operations for a multi-site environment. Lead a team while balancing strategic i...
3 weeks ago
$90K - $120K *
Lead the charge in maintaining safety and compliance standards while directing regional mechanical operations to enhance equipment reliability, mentor staff, and optimize maintenance processes within...
5 days ago
Director, Device Manufacturing
$120K - $160K *
Transform the future of medical device manufacturing by leading CMO operations, ensuring compliance, and driving efficiency in drug-device combination production. Leverage your expertise to elevate pr...
3 weeks ago
$90K - $120K *
Join a dynamic team to support customer success through technical solutions, improving self-service experiences and enhancing documentation. Collaborate with various teams to design tools and optimize...
Today
$90K - $130K *
Join a team that's dedicated to enhancing self-service customer success through technical support, documentation improvement, and collaborative problem-solving to ensure satisfaction and drive growth...
Today
Senior Engineer - L3 Support Engineer
$100K - $140K *
Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...
1 week ago
$100K - $130K *
Optimize outcomes by strategically leading the Co-Pilot platform, enhancing user adoption, and ensuring innovation. Bridge technical teams and stakeholders while driving ROI through program initiative...
Reposted 3 days ago
Staff Operational Support Engineer
$136K - $187K *
Help us ensure operational excellence in live video streaming by taking ownership of critical incidents, collaborating with teams, and leveraging automation to enhance service delivery and customer sa...
6 days ago
$236K - $349K *
Join a team that's driving operational excellence in a fast-paced defense environment. Lead strategic initiatives for manufacturing and supply chain management while ensuring high-quality product deli...
2 weeks ago
$100K - $130K *
Lead the charge in driving user adoption and strategic oversight for Co-Pilot. Collaborate with cross-functional teams, shape program initiatives, and enhance performance metrics while avoiding daily...
Reposted 4 days ago
$100K - $130K *
Champion transformative user adoption and strategy for a leading tech platform. Drive innovative initiatives, maximize ROI, and ensure stakeholder alignment while providing invaluable leadership to en...
1 week ago
Deputy Program Director, Technical Support
$90K - $120K *
Champion operational excellence by leading program management efforts, ensuring productivity, safety, and compliance, while aligning services with organizational goals and exceeding customer expectati...
2 weeks ago
Manager, Technical Integration
$135K - $160K *
Drive technical leadership and agile delivery for enterprise integrations, balancing team management with hands-on development to optimize ETL and AI solutions in a dynamic retail environment...
2 weeks ago
$160K *
Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...
2 weeks ago
$195K - $205K *
Lead strategic technology initiatives, oversee IT operations, and drive digital transformation. Collaborate with cross-functional teams to enhance cyber readiness and operational excellence, aligning...
2 weeks ago
Director, Technical Specialist
$173K - $203K *
Champion innovative data analytics solutions, collaborating with teams to analyze complex datasets, optimize workflows, and drive impactful business insights and practices while enhancing compliance a...
4 weeks ago
Executive IT Support Engineer, End User Computing
$85K - $110K *
Join a service-driven team to provide high-touch IT support for executives. Deliver personalized, professional assistance with technology needs, ensuring seamless operations in a fast-paced environmen...
1 week ago
$90K - $120K *
Lead end-to-end support for Digital channels across multiple brands, driving operational excellence in production, incident response, and service reliability in a dynamic, multi-brand environment. Man...
3 weeks ago
$75K - $95K *
Oversee Desktop Support, Hardware Asset Management, and Service Desk operations. Lead a team in resolving technical issues, enhancing service quality, and ensuring optimal system performance across IT...
1 week ago
Director of Customer Experience
$143K - $286K *
Discover a transformative leadership role driving global customer experience strategy, fostering innovation and operational excellence while building a high-performing team across diverse markets to e...
2 weeks ago
$104K - $149K *
Shape the future of electrical field operations by leading safety protocols and performing high, medium, and low voltage testing. Drive performance through expert troubleshooting and effective communi...
6 days ago
$180K - $210K *
Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...
Yesterday
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.