Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$75K - $95K *
Drive the optimization of IoT device provisioning processes, ensuring quality and compliance through cross-functional collaboration and process improvement initiatives. Support manufacturing and opera...
1 week ago
$90K - $120K *
Join a dynamic team to optimize processes and solve operational challenges, leveraging advanced engineering principles in a manufacturing environment while driving significant projects from concept th...
5 days ago
$132K - $198K *
Join a dynamic team as you manage customer programs, drive operational excellence, and implement innovative strategies to meet client needs. Engage cross-functional teams to achieve successful project...
2 days ago
Director, IT Operations, XLA & Digital Workplace
$161K - $233K *
Lead the charge in transforming IT service delivery to an experience-led model, ensuring operational excellence through integrated service management, user-focused metrics, and governance of managed s...
Reposted 1 week ago
$170K - $220K *
Unlock potential by leading R&D initiatives that drive innovation and collaboration. Manage lab operations while mentoring a high-performance team to deliver impactful new products aligned with market...
2 weeks ago
$150K - $180K *
Partner with us to lead a regional team, driving operational excellence and profitability across service centers while fostering customer relationships and a high-performing culture aligned with core...
3 weeks ago
$150K - $180K *
Drive operational excellence by leading service centers in the US South region, ensuring stellar customer service, profitability, and team development while fostering a culture aligned with core value...
3 weeks ago
Senior Director, Process Enablement
$173K - $250K *
Support us in enhancing performance and customer satisfaction through effective business process management. Lead teams to streamline operations, adopt new technologies, and champion continuous improv...
Reposted 1 week ago
$150K - $180K *
Accelerate progress at multiple service centers by driving operational excellence and profitability while leading a large team. Ensure best-in-class customer service, foster strong partnerships, and c...
3 weeks ago
$90K - $120K *
Drive successful execution of New Generation Services projects, ensuring timely delivery, budget adherence, and stakeholder satisfaction while leading cross-functional teams and fostering continuous i...
1 week ago
$133K - $162K *
Advance strategic partnerships and industry solutions to support institutional goals, enhancing revenue and community engagement while leading a dynamic team in applied research and business developme...
1 week ago
Senior Manager, Technical and Operator Training- EDT
$100K - $130K *
Advance training effectiveness by leading the development of technical and operator training programs, ensuring alignment with industry standards and fostering a culture of continuous learning in a fa...
2 weeks ago
Director, Product Management, Internet Services
$120K - $150K *
Lead the development and execution of innovative broadband product strategies, ensuring alignment with market demands and technological advances to drive growth and enhance customer experience in a co...
6 days ago
Senior Technical Program Manager
$150K - $206K *
Empower cross-functional teams to drive innovative robotic and automation projects from concept to delivery, ensuring alignment with business objectives and high-quality outcomes throughout the entire...
2 weeks ago
Support Enablement Program Manager
$90K - $130K *
Strategize innovative enablement programs that empower technical teams to excel and drive customer success. Collaborate cross-functionally to create engaging training content and measure effectiveness...
4 weeks ago
Director, Privileged Access Management
$130K - $180K *
Transform privileged access management by leading security governance, operational excellence, and PAM technologies implementation. Ensure compliance and mitigate risks while collaborating across team...
3 weeks ago
$80K - $100K *
Lead the charge in enhancing project collaboration and execution across teams to drive quality and productivity improvements for medical device production and ensure customer satisfaction through effe...
2 weeks ago
$80K - $110K *
Lead the execution of capital and infrastructure projects in a chemical manufacturing facility, managing all phases from planning to closeout, ensuring safety, compliance, and successful project deliv...
4 weeks ago
Field Service Technical Writer and Trainer
$82K - $121K *
Champion efficient communication by crafting clear technical documentation for high-tech products. Collaborate with cross-functional teams to create engaging learning assets that enhance user experien...
Today
Director, Security Operations & Infrastructure
$245K - $265K *
Lead a high-impact security operations team to enhance incident response and infrastructure capabilities, ensuring security maturity and operational excellence while supporting growth in a complex mul...
2 weeks ago
Director of Supplier Management
$90K - $120K *
Analyze supplier performance and drive optimal product management strategies. Lead teams in fostering strategic supplier alliances, ensuring quality and fill-rates, while enhancing customer value and...
Today
$92K - $171K *
Optimize production efficiency and reliability in scalable data systems. Collaborate cross-functionally to mitigate incidents, enhance automation, and improve observability for Veeam's Data Cloud plat...
2 weeks ago
$176K - $220K *
Join a team that's transforming user support in IT by leading end-user services, ensuring operational excellence, and aligning business needs with technology solutions for enhanced employee experience...
5 days ago
$176K - $220K *
Join a team that's transforming IT user support, enhancing employee experience and operational excellence through strong leadership and innovative solutions for end-user services across diverse techno...
5 days ago
Technical Customer Support Manager
$100K - $130K *
Unlock the potential in customer support by troubleshooting, enhancing processes, and collaborating with teams to ensure high-quality solutions and client satisfaction in a dynamic, fast-paced environ...
2 days ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.