Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$100K - $130K *
Drive IT excellence by managing a robust team, maintaining essential operations, and aligning technology goals with business strategies. Foster a supportive environment while overseeing operations acr...
4 weeks ago
Sr. Desktop Support Technician
$74K - $87K *
Elevate your career by managing and resolving complex desktop support issues while mentoring junior team members and collaborating on IT best practices to ensure optimal performance in end-user comput...
5 days ago
$70K - $95K *
Drive customer satisfaction as a Product Support Engineer, resolving technical issues while enhancing our security and identity solutions. Collaborate with Product and R&D teams to influence product d...
1 week ago
Managed Services Delivery Manager
$100K - $130K *
Lead the Managed Services operational strategy, ensuring optimal customer support and service health. Collaborate with cross-functional teams to drive sales opportunities and achieve profitability tar...
Yesterday
Director, Customer Solutions ECRS
$120K - $150K *
Champion customer experience by leading a high-performing team, driving strategic initiatives, and implementing operational best practices across multiple business units to ensure consistent and excep...
Yesterday
$90K - $120K *
Unlock potential by managing diverse teams in high-stakes Maritime projects. Ensure timely delivery and compliance with customer expectations while evolving processes in a dynamic environment. Adaptab...
1 week ago
Director, Customer Solutions ECRS
$120K - $150K *
Drive customer experience excellence by leading and innovating the Customer Solutions function across multiple units, fostering cross-functional collaboration to enhance customer satisfaction and supp...
Yesterday
$100K - $130K *
Lead the charge in defining and executing quality strategies for agile, software-enabled security systems while managing a high-performing quality team and ensuring rigorous supplier standards and pro...
6 days ago
$150K - $200K *
Champion operational excellence by leading global delivery teams and driving AI transformation. Engage with executive leadership to align strategies and elevate performance across sourcing, delivery...
1 week ago
Customer Service Electrical Engineer
$70K - $95K *
Join a collaborative team to design and implement innovative CNC controls, integrating cutting-edge technologies to enhance multi-spindle machine tools and ensure customer satisfaction from project de...
5 days ago
Director, IT End User Experience
$190K - $240K *
Transform global end-user technology through strategic leadership and innovation. Drive collaboration technology standards while enhancing the user experience across corporate locations globally. Mana...
3 weeks ago
$90K - $130K *
Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...
Reposted today
Director, Infrastructure Engineering
$130K - $180K *
Optimize infrastructure management to deliver strategic cloud solutions and improve profitability, ensuring regulatory compliance and security while leading a skilled team to achieve company goals in...
Reposted 2 days ago
Regional Product Support Manager
$75K - $95K *
Champion advanced technical support and training for ABC products across the Mid-West. Balance hands-on repairs with diagnostics, build customer relationships, and ensure product reliability while tra...
1 week ago
$75K - $95K *
Lead the charge in manufacturing excellence, overseeing military vehicle chassis production. Drive operational efficiency, ensure compliance with standards, and collaborate across teams to meet qualit...
6 days ago
$130K - $180K *
Manage global product strategy for drilling solutions, integrating engineering and digital innovation. Drive market-responsive initiatives across diverse regions, ensuring cohesive vision and discipli...
1 week ago
$120K - $150K *
Elevate your career by leading the development of a unified global product strategy across diverse technologies and geographies, ensuring alignment with enterprise objectives while driving innovation...
1 week ago
$79K - $114K *
Accelerate efficiency in manufacturing by optimizing Lean processes and tool design. Collaborate across teams to enhance production workflows, lead continuous improvement initiatives, and ensure quali...
1 week ago
Manager, Global Services & Support
$140K - $150K *
Lead the charge in driving global service strategy for instruments, overseeing operations, and developing a high-performing team. Enhance service quality, optimize processes, and establish strong rela...
Reposted 4 days ago
Associate Director Application Support Engineering
$130K - $160K *
Transform your career by driving site reliability engineering (SRE) initiatives, optimizing operational performance, and mentoring teams to enhance application resilience and observability in dynamic...
3 weeks ago
Associate Director Application Support Engineering
$120K - $150K *
Join a collaborative team to enhance application reliability and performance through innovative SRE practices. Drive automation, incident response, and operational readiness while mentoring peers to b...
3 weeks ago
Associate Director Application Support Engineering
$120K - $150K *
Contribute to the design and support of resilient, high-performing tech solutions while driving innovations in observability, automation, and incident management to enhance operational maturity across...
3 weeks ago
Director, Success Engineer (Strategic)
$204K - $327K *
Engage your expertise to define a world-class technical success function, leading a team focused on driving product outcomes and strategic growth for enterprise-level customers in a dynamic SaaS envir...
4 days ago
$100K - $130K *
Drive program success by managing execution, customer relations, and multi-disciplinary teams. Ensure project alignment with strategic goals through effective communication, planning, and quality over...
2 weeks ago
$75K - $95K *
Optimize the FAA Part 145 training program, ensuring compliance and efficacy through design, development, and delivery of technical training solutions while enhancing safety and operational readiness...
1 week ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.