Directors of Technical Support play a pivotal role in maintaining the technology assets of a business. They lead teams responsible for resolving technical difficulties and improving operational efficiency. If you have the skills and experience in managing tech support teams, systems and processes, access high-paying Director, Technical Support jobs at Ladders.
As a Ladders member, you get access to our curated, ad-free platform where top-rated employers post their $100K+ job opportunities. Find your perfect fit in Director, Technical Support jobs, and make your next career move with confidence.
$100K - $130K *
Advance business development for Personal & Household Care, leveraging extensive sales experience to enhance market strategies and expand client relationships, ultimately driving sustainable revenue g...
2 weeks ago
$150K - $180K *
Make your mark by leading customer success initiatives for strategic accounts, enhancing retention and growth while managing a team. Collaborate across teams to ensure superior customer health and sat...
3 weeks ago
$150K - $180K *
Shape the future of customer success by leading strategic national accounts, enhancing customer health, and driving account retention while mentoring a high-performing team to deliver exceptional serv...
3 weeks ago
Senior Technical Product Support Specialist
$85K - $110K *
Support sales efforts as a key resource on product design and applications, leveraging technical expertise in commercial refrigeration to enhance customer experience and market share. Join us in drivi...
2 weeks ago
Senior Technical Product Support Specialist
$75K - $95K *
Engage in dynamic product support and training, driving sales and customer relationships within the industrial refrigeration sector. Leverage technical expertise to enhance market share and product po...
2 weeks ago
$130K - $180K *
Elevate engineering excellence by leading systems integration. Drive R&D advancements into market-ready products, build teams, and manage design controls to ensure compliance and innovation throughout...
1 week ago
Staff Technical Customer Experience Manager
$148K - $222K *
Elevate enterprise success by serving as a trusted advisor for post-sales technical support. Help customers achieve their business goals through effective adoption and optimization of Nutanix solution...
4 weeks ago
$98K - $116K *
Optimize and enhance infrastructure performance across hybrid cloud and on-premises environments while collaborating with cross-functional teams and mentoring junior staff to deliver scalable and reli...
5 days ago
$70K - $95K *
Transform the GTM landscape as the technical owner of the Salesforce stack, optimizing processes and enhancing operations to empower Revenue Operations leaders in a dynamic SaaS environment...
6 days ago
Director, IT Service Management and Field Operations (Global / HQ Chicago)
$190K - $210K *
Lead transformative IT Service Operations globally, enhancing user experiences and driving proactive service delivery across regions. Collaborate with teams to elevate service management and operation...
2 weeks ago
Director of Aftermarket Solutions
$115K - $125K *
Drive the optimal customer journey in aftermarket solutions, enhancing operational success and strategic growth. Collaborate cross-functionally to ensure seamless service, support, and customer retent...
2 weeks ago
$190K - $215K *
Lead the charge in designing and delivering innovative technical training programs across critical infrastructure, enhancing operational standards and competency for teams in a dynamic environment req...
2 weeks ago
$61K - $105K *
Make your mark at a pivotal role providing expert technical support in electrical power distribution. Collaborate with customers and teams to troubleshoot and resolve challenges efficiently, balancing...
Reposted 1 week ago
Director of Project Management
$100K - $130K *
Manage and guide multiple development teams while aligning project goals to business priorities. Foster relationships with partners, ensure timely delivery, and enhance project management processes to...
2 weeks ago
Data Center Facilities Engineering Director
$150K - $180K *
Drive operational excellence and strategic leadership for two mission-critical data centers. Ensure optimal performance, compliance, and growth while fostering collaboration across engineering, IT, an...
1 week ago
Data Center Facilities Engineering Director
$150K - $180K *
Lead the strategic oversight and operational excellence of two mission-critical data centers, ensuring optimal performance, compliance, and efficiency while directing technical teams and collaborating...
1 week ago
$65K - $94K *
Join a team that's committed to delivering top-notch IT support, collaborating on complex infrastructure challenges, and enhancing user experiences. Bring your expertise to a dynamic environment that...
Reposted 6 days ago
Director, Software Engineering - Customer Integration
$224K - $308K *
Optimize customer integration by leading software, operations, and support initiatives. Drive onboarding and ongoing solutions across varied systems, ensuring reliability and scalability in mission-cr...
2 weeks ago
$95K - $115K *
Join a dynamic team as you lead global customer support operations, ensuring high-quality service for clients using specialized ERP solutions, while fostering collaboration and team growth to enhance...
4 weeks ago
$75K - $95K *
Join a team that's shaping the future of tech deployment across the nation. Leverage your technical expertise in designing and installing structured cabling solutions while traveling to diverse projec...
1 week ago
$100K - $130K *
Lead the charge in executing federal data linkages using PII and PPRL strategies. Oversee data quality and compliance, and develop automated processes for efficiency while engaging with complex datase...
1 week ago
$75K - $95K *
Join a team that's shaping the future of power distribution! As a Lead Design Technician, you will manage critical construction projects, collaborate with stakeholders, and ensure power quality compli...
2 weeks ago
$230K - $290K *
Drive operational excellence and profitability by leading all functions, ensuring safety, productivity, and quality. Foster a culture of high performance while collaborating on strategic planning and...
3 weeks ago
$145K - $160K *
Partner with us to advance critical engineering projects within a highly regulated environment. Leverage your expertise in process design to support complex, impactful programs for national security a...
2 weeks ago
$113K - $135K *
Champion the learning and development of technical employees by designing and delivering comprehensive training programs, fostering continuous improvement, and enhancing performance across multiple bu...
Reposted 5 days ago
What is the role of a Director, Technical Support?
A Director, Technical Support manages teams responsible for diagnosing and fixing technical issues, enhancing system performance, and ensuring smooth tech operations.
What companies offer Director, Technical Support roles?
Various companies across industries like IT, telecommunications, e-commerce, and more require a Director, Technical Support to manage their tech support operations.
Why should I use Ladders for my Director, Technical Support job search?
Ladders is your go-to platform for vetted, high-paying jobs ($100k+). We ensure that you get exposure to opportunities from top-rated companies.