Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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1
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$185K - $200K *

Elevate your career by leading digital transformation initiatives across strategic accounts. As a senior consulting leader, drive engagement health, program delivery, and value realization while shapi...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$83K - $92K *

Join us to manage client relationships by leveraging data-driven insights and marketing strategies to enhance client success and satisfaction. Collaborate with stakeholders to achieve measurable outco...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$300K - $400K *

Lead the charge in architecting strategic growth and market expansion initiatives. You'll connect key stakeholders and drive a durable revenue growth engine through innovative partnerships and compreh...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$300K - $400K *

Champion sustainable growth and strategic partnerships in this high-impact leadership role. Drive market expansion, elevate enterprise value, and collaborate cross-functionally to create lasting growt...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$300K - $400K *

Innovate growth strategies as a key leader, driving systemic expansion across health sectors and cultivating strategic partnerships to unlock enterprise value through collaboration and insight...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive HCP marketing strategy in oncology, enhancing engagement and positioning while collaborating across teams to deliver impactful initiatives and measurable results that influence the oncology land...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Champion growth strategies to drive business expansion through innovative online and offline experiments. Leverage your expertise to own initiatives, optimize budgets, and deliver measurable results i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Drive customer success through account management, best practices sharing, and consultative implementation, impacting healthcare outcomes while building long-lasting relationships and ensuring custome...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Engage with customers to drive RQI program adoption and implementation, manage accounts, build relationships, and achieve sales goals to contribute to lifesaving missions...

Reposted today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $105K *

Grow customer relationships and enhance RQI Portfolio adoption, meeting account goals and ensuring customer success through effective implementation and strategy. Drive impactful solutions in a consul...

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Lead customer success by managing accounts, driving program adoption, and building meaningful relationships to achieve financial goals and enhance the mission of saving lives through the RQI Portfolio...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Join a team that's dedicated to achieving customer success and driving impactful adoption of innovative healthcare solutions, fostering strong relationships and ensuring long-term retention in designa...

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Champion customer success by managing accounts, driving RQI Portfolio adoption, and building lasting relationships. Utilize consultative approaches to achieve financial goals while ensuring customer e...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Partner with us to drive customer success by managing accounts and fostering deep relationships. Utilize a consultative approach to meet financial goals and ensure clients maximize the RQI Portfolio f...

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Drive customer success by managing accounts, achieving sales targets, and implementing RQI Portfolio solutions to enhance hospital systems, ensuring engagement and retention through meaningful relatio...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Partner with us to manage customer accounts, drive product adoption, and achieve revenue goals through consultative sales. Build strong relationships and ensure customer success, enhancing their exper...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Empower your career by leading customer success initiatives that drive the adoption of innovative solutions. Collaborate with healthcare institutions to foster long-term relationships and achieve crit...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Shape customer success through strategic account management, fostering relationships, and promoting product adoption. Drive implementations, educate users, and achieve financial goals to enhance the l...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $105K *

Empower customer success by managing accounts, implementing strategies, and driving adoption of the RQI Portfolio. Foster meaningful relationships and achieve revenue targets to support the mission of...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$215K - $270K *

Accelerate data-driven success as a Senior Director, leading strategy, products, and governance. Collaborate across engineering, commercial, and partner teams to ensure a trusted data foundation for i...

Vancouver, BCIn-Person

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$180K - $220K *

Own and lead the global Sales Development strategy, ensuring retention and growth of Annual Recurring Revenue while building a high-performing team to optimize account management and drive customer su...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead integrated marketing strategy and execution, driving campaign success across multi-channel platforms. Collaborate with teams to optimize AI-enabled marketing initiatives and enhance performance m...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$110K - $120K *

Explore impactful opportunities as you enhance Salesforce systems supporting enrollment strategies. Leverage data management and analytics to drive continuous improvement across various teams, ensurin...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $140K *

Join a team that's at the forefront of innovative Email & SMS Marketing, leading client strategies, optimizing campaigns, and fostering team development, while driving insightful, data-driven decision...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $136K *

Lead the charge in building and managing the Customer Success function, ensuring a seamless customer journey from onboarding to retention, while developing scalable systems in a fast-paced startup env...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.