Director, Customer Success Jobs in San Jose, CA

Empower client success through strategic relationship management and service delivery oversight. Drive governance, enhance service quality, and ensure client satisfaction for a portfolio of Oracle man...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Drive excellence in customer experience by leading operations, enhancing services, and optimizing performance across various channels. Inspire a high-performing team to meet service standards, ensurin...

Drive impact by leading portfolio storytelling and keynote presentations for Agentforce Sales, crafting resonant narratives that engage customers, influencers, and executives across various channels a...

Optimize and elevate digital experiences by managing web production, enhancing user engagement, and driving collaboration across teams to ensure timely implementation of web initiatives that align wit...

Join a team that's defining strategic partnerships and driving innovation across Global Commercial Operations. Lead category and sourcing teams in Data, Analytics, and Market Access, ensuring alignmen...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Drive the strategy and execution of revenue enablement programs, empowering teams to achieve aggressive targets. Lead and mentor a global team, architect onboarding frameworks, and develop effective l...

Lead strategic initiatives and oversee key client accounts in integrated scientific communications, ensuring operational excellence and exceptional client service while fostering growth and collaborat...

Join a team that's redefining product marketing in a high-growth AI-centric environment. Lead strategic initiatives, own key messaging, and shape impactful marketing efforts that engage shop owners an...

Lead the NAMER Payroll Operations, ensuring accurate and timely payroll execution while driving strategy and compliance. Manage a capable team, handle complex challenges, and optimize processes for im...

Lead and enhance multi-channel Customer Experience operations, ensuring exceptional customer satisfaction and performance metrics across Phone, Email, and Chat. Drive strategic improvements and develo...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Shape operational excellence by owning the annual operating plan, leveraging data for informed decision-making, and collaborating with senior leaders to enhance performance and efficiency in a high-im...

Join a team that's dedicated to driving customer success for public sector accounts. Manage the complete customer lifecycle, acting as a strategic partner to ensure retention, adoption, and growth whi...

Unlock potential by leading GTM analytics and revenue operations. Partner with leadership to enhance forecasting, reporting, and efficiency across the organization. Drive strategic planning while deve...

Transform client engagement in healthcare by driving strategic solutions and fostering relationships. Leverage deep industry knowledge to manage the sales cycle, serving as a trusted advisor to C-leve...

Shape the future of account-based marketing by designing and executing targeted 1:1 and 1:few programs for strategic accounts, driving pipeline growth and revenue through innovative insights and colla...

Grow your career with an innovative role leading retention marketing strategies that enhance customer journeys. Drive high-touch engagement for key accounts while developing automated solutions for br...

Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...

Transform product strategies for large-scale web customers, overseeing portfolio design and technical guidance while collaborating across teams to drive innovation and influence industry standards. Le...

Engage and execute the enterprise narrative, ensuring consistent messaging and cross-functional collaboration while driving executive positioning and market insights into actionable strategies for the...

Empower product marketing strategies to drive new AI-native software growth. Own GTM plans, community engagement, and performance metrics to redefine the market while collaborating closely with produc...

Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...

Lead the charge in developing and scaling Community Health Worker programs, transforming care delivery through strategic vision and operational excellence, while fostering relationships across stakeho...