Director, Customer Success Jobs in San Francisco, CA

Accelerate customer success by leading a high-performing team focused on retention, expansion, and satisfaction across enterprise accounts. Drive strategic initiatives, build scalable processes, and f...

Transform healthcare partnerships by serving as a strategic partner to executives, driving retention and expansion while fostering trusted relationships across health systems. Lead initiatives that al...

Accelerate customer success by leading a team of CSMs to drive product adoption, renewals, and growth. Collaborate cross-functionally to enhance customer experience and deliver strategic insights, ens...

Lead a high-performing Customer Success team, driving customer value, fostering strategic relationships, and achieving operational excellence in a collaborative environment focused on growth and reten...

Lead the onboarding function for diverse customer segments, managing a team to ensure a seamless transition from contract to go-live. Collaborate cross-functionally to enhance processes and drive cust...

Transform the Customer Success landscape by leading a new NORAM scaled team, defining strategies for global customer engagement, and ensuring personalized experiences at scale across diverse segments...

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Lead the charge in scaling our Customer Success Management team, driving product adoption and retention across diverse customer segments. Collaborate cross-functionally to create impactful processes a...

Champion customer success by managing relationships, driving revenue growth, and ensuring retention. Collaborate across teams to support clients through international expansion and platform migration...

Champion customer success by leading a dynamic team to drive post-live growth, retention, and expansion initiatives within enterprise software, influencing retailer P&L outcomes and ensuring a consult...

Champion enterprise-wide strategy execution by collaborating with global teams to drive transformation and enhance customer success initiatives, ensuring seamless integration and alignment across func...

Accelerate progress at a leading Customer Success team, driving renewal outcomes and enhancing team effectiveness through innovative engagement strategies and AI-driven solutions for a diverse portfol...

Transform client relationships by leading customer success strategies, driving utilization, and maximizing retention across enterprise health systems. Oversee a high-performing team to ensure client s...

Optimize operations as you deliver key insights that drive Customer Success performance. Act as a trusted advisor to leadership teams, guiding strategy with data analysis and business intelligence to...

Champion customer success by managing complex accounts, driving adoption, and ensuring measurable outcomes. Leverage technical fluency and business acumen to build relationships and lead cross-functio...

Accelerate customer success initiatives by leading onboarding, retention, and growth strategies. Drive the customer journey post-sale, building metrics and playbooks to ensure a thriving B2B SaaS grow...

Champion customer success by building and leading a scalable function that enhances onboarding, retention, and growth across a diverse customer base in a dynamic B2B SaaS environment...

Help us optimize customer success by leveraging your expertise to build strong partnerships, drive growth, and ensure satisfaction while enabling organizations to achieve their business objectives and...

Drive client success by leading strategic initiatives and fostering strong relationships in healthcare technology. Leverage deep domain expertise to enhance outcomes and ensure effective use of soluti...

Join a team that's redefining customer success by leveraging AI to enhance the post-sale journey. Lead and scale a dynamic team while driving retention and expansion for enterprise clients in a fast-p...

Empower revenue teams by building and leading a world-class Success Architecture team. Drive implementation, adoption, and technical credibility while fostering strategic partnerships across Product...

Engage with strategic Oracle customers to drive success through relationship management, implementation guidance, and value realization. Champion customer outcomes and optimize their journey with Redw...

Join a team that's redefining Customer Success by owning strategy, retention, and growth. You'll build systems and relationships that enhance customer experiences while directly influencing product di...

Lead the Customer Success function, designing systems and processes to drive user adoption. Build and manage a high-performing team, ensuring exceptional customer outcomes and retention across enterpr...