Director, Customer Success Jobs in New York, NY

Lead the charge in transforming customer success by driving Net Revenue Retention. Own the post-sale journey across diverse products, build a high-performing team, and adapt strategies to ensure custo...

Join a team that drives exceptional customer experiences by leading the charge in customer success. You'll enhance processes, foster retention, and connect product insights to elevate satisfaction, ul...

Champion customer success by driving impactful relationships, ensuring clients maximize platform value through effective training and insights. Collaborate cross-functionally to enhance account growth...

Build and oversee a customer support function from the ground up, defining strategy, processes, and metrics to ensure a scalable and excellent customer experience while managing day-to-day operations...

Partner with us to drive growth and adoption across a diverse product portfolio, managing strategic partnerships from design to launch. Collaborate cross-functionally to enhance relationships and ensu...

Join a team that's redefining People Operations by leading global service delivery, enhancing employee experiences, and driving operational excellence across Talent Acquisition and People processes fo...

Unlock potential by driving strategic partnerships with enterprise clients, leveraging your expertise in AdTech and consultative sales to navigate complex sales cycles and deliver impactful solutions...

Transform customer success by partnering with enterprise clients to drive renewals, enhance feature adoption, and provide strategic guidance. Mentor junior colleagues while acting as a trusted advisor...

Lead the charge in driving enterprise growth and client retention by integrating relationship management and sales strategies across a defined region. Cultivate high-performing teams to achieve except...

Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...

Empower your career by driving customer success for key enterprise accounts. Collaborate with diverse teams to enhance efficiency, safety, and sustainability in operations while mentoring peers and fo...

Optimize revenue generation by leading Sales and Revenue Operations, driving performance across customer-facing teams, and fostering a culture of excellence through strategic initiatives and cross-fun...

Unlock potential by leading a global enablement team to develop and implement a comprehensive strategy that enhances sales effectiveness and drives revenue growth across all customer-facing roles...

Unlock potential by serving as a trusted advisor to top-tier customers, guiding them through onboarding and adoption while ensuring successful product utilization and long-term value realization acros...

Champion customer success by designing and optimizing scalable programs that enhance adoption of identity security solutions, ensuring impactful training and resources for customer-facing teams...

Engage in a high-impact role to design and optimize customer success programs, enhancing adoption of identity security solutions. Collaborate across teams to create effective training and onboarding m...

Join a team that's dedicated to empowering customers through technology. You'll manage post-sale relationships, driving onboarding, adoption, and renewals while contributing to scalable systems in a f...

Shape the future of client success by managing strategic relationships with enterprise clients, driving adoption and retention, and ensuring that they achieve their business outcomes through our innov...

Deliver exceptional customer support and strategic guidance, fostering strong relationships to enhance product adoption and drive success for clients. Analyze needs, scope initiatives, and champion cu...

Engage with enterprise clients to drive product adoption and maximize value from legal tech solutions. Act as a trusted advisor, translating customer needs into actionable strategies while ensuring a...

Join a dynamic team as you guide clients through onboarding and renewals, ensuring they maximize value from our AI platform. Collaborate with cross-functional teams to enhance client success and shape...

Manage the transformation of Customer Support into a strategic function, driving operational efficiency and enhancing service quality. Lead a team to implement innovative strategies that elevate the c...

Join a team that drives customer success by maximizing value from Workday Learn. You'll own customer relationships, define outcomes, and use insights to enhance engagement and adoption, ensuring clien...

Unlock customer success by driving adoption, value realization, and strategic growth for enterprise clients in a fast-paced environment. Collaborate across teams, create measurable outcomes, and ensur...

Shape the future of subscriber retention by analyzing customer behavior, optimizing experiences, and driving loyalty strategies. Collaborate across teams to enhance engagement and maximize lifetime va...