Director, Customer Success Jobs in New York, NY

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Elevate operational excellence by leading the transformation and automation of our operations organization, driving strategic initiatives and building a high-performing centralized team to redefine in...

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

Empower enterprise customer success by managing strategic accounts, fostering relationships, and utilizing AI tools to drive measurable outcomes. Collaborate across teams to ensure exceptional experie...

Advance customer success by managing onboarding processes, ensuring stakeholders efficiently navigate integrations and achieve their eCommerce goals while delivering an exceptional experience in a fas...

Join a team that's committed to delivering exceptional customer experiences by managing strategic partnerships and ensuring seamless integration for shared clients in the multifamily property manageme...

Elevate AI adoption and transform business landscapes as a strategic partner, leveraging technological insights to drive value and foster robust customer relationships across dynamic organizations...

Partner with us to enhance client satisfaction and drive product adoption, leveraging your Learning & Development expertise to optimize strategies and demonstrate measurable value through effective LM...

Accelerate progress at the forefront of interactive marketing by leading strategic initiatives, nurturing client relationships, managing campaign development, and driving results through effective col...

Drive strategic client relationships and lead interactive marketing initiatives. Collaborate with teams to deliver impactful solutions, manage budgets, and ensure client satisfaction while fostering b...

Join a dynamic team as a Customer Success Manager, where you'll drive value for clients, manage account strategies, and enhance customer experiences. Lead initiatives to optimize performance, ensure s...

Champion customer success by managing Mid-Market accounts and ensuring that clients fully leverage our software platform, driving satisfaction and growth through strong relationships and strategic ini...

Elevate customer engagement by optimizing their experience with our analytics product. You will be critical in retaining enterprise clients and driving their success through effective support, problem...

Join a dynamic team to drive customer success through strategic partnerships with leading e-commerce brands, ensuring effective campaign execution and operational excellence for optimal growth in a fa...

Join a team that's dedicated to elevating customer success by guiding mid-market clients through Vanta's security and compliance solutions, ensuring they achieve their business objectives while foster...

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Transform client relationships by owning the entire journey from launch to renewal, ensuring seamless implementation and continuous growth. Leverage strong communication and organizational skills to d...

Engage with key enterprise customers as a trusted advisor, driving AI adoption through tailored strategies and solutions that optimize usage of Claude capabilities, maximizing value and enhancing cust...

Transform customer success by managing enterprise relationships and implementing scalable processes. Leverage data to optimize customer engagement and ensure satisfaction, while collaborating with tec...

Optimize customer engagement strategies by designing automated lifecycle campaigns that enhance product adoption and retention while leveraging analytics to drive improvements and measure success...

Unlock your potential as a Customer Success Manager, where you’ll cultivate long-term client relationships, drive satisfaction, and provide strategic insights to ensure clients maximize their use of o...

Join a team that drives customer success by maximizing value from Workday Learn. You'll own customer relationships, define outcomes, and use insights to enhance engagement and adoption, ensuring clien...

Unlock customer success by driving adoption, value realization, and strategic growth for enterprise clients in a fast-paced environment. Collaborate across teams, create measurable outcomes, and ensur...

Join a dynamic team to enhance customer success through impactful content creation and enablement. Lead projects, manage stakeholder communications, and develop robust training programs that drive use...