Director, Customer Success Jobs in New York, NY

Take ownership of innovative platforms and reporting systems that empower Customer Success teams with actionable insights and consistent metrics to drive exceptional customer experiences and value rea...

Join a team that's shaping the future of account operations by leading vendor and internal labor processes across North America, overseeing a dedicated team, and driving efficiency and strategic initi...

Lead transformative customer experiences by aligning strategies and processes across global conferences. Drive operational efficiencies, elevate event quality, and foster collaboration to enhance atte...

Drive customer engagement by architecting personalized omni-channel strategies that enhance adoption and retention for a diverse global customer base. Collaborate across teams to optimize outreach and...

Champion customer success by guiding Enterprise clients through technical challenges to maximize value on their journey with MongoDB, while mentoring team members and ensuring long-term advocacy and e...

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

Lead marketing initiatives that drive audience growth and engagement. Oversee content strategy, launch a podcast, and leverage AI to optimize workflows while collaborating closely with founders to sha...

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

Join our dynamic team to drive customer success by optimizing AI-driven solutions. You'll manage key accounts, enhance user experiences, and contribute to revenue growth through strategic problem-solv...

Engage as a strategic partner manager to optimize BPO relationships, ensuring performance excellence and innovation while collaborating across teams for outstanding patient experiences in a fast-paced...

Drive success by leading a dynamic team of Account Managers and Directors to maximize growth opportunities within strategic enterprise accounts, collaborating cross-functionally while fostering an inc...

Empower customers to unlock the full potential of their Workday investments through innovative consulting services and expert guidance. Engage collaboratively to ensure their success in navigating HR...

Unlock growth by leading a regional Customer Success team focused on retention, adoption, and overall customer satisfaction. Collaborate cross-functionally to drive value, mitigate risk, and ensure me...

Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...

Grow your career with a pivotal role in shaping and executing impactful marketing campaigns that drive fundraising and organizational visibility, while leading a small team and collaborating across de...

Drive modernization efforts within customer environments by leading a dynamic team focused on reducing technical debt, enhancing platform stability, and fostering collaborative relationships to enhanc...

Shape targeted account-based marketing strategies and execute initiatives for strategic Enterprise accounts, driving collaboration across sales and marketing teams to achieve measurable business outco...

Unlock potential by driving strategic account-based marketing initiatives for key Enterprise clients. Collaborate cross-functionally to enhance buyer engagement and deliver measurable growth for high...

Drive successful execution of a multi-year Lead-to-Cash transformation program, managing diverse workstreams while ensuring strategic alignment and effective communication across stakeholders and exec...

Lead the charge in delivering integrated brand campaigns by overseeing project management, ensuring cohesion across teams, and guiding financial stewardship. Your expertise will drive successful outco...

Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...

Join a dynamic team as a strategic leader, dedicated to enhancing client relationships and driving account growth while mentoring teams to achieve excellence in client service delivery and satisfactio...

Join a dynamic team to lead strategic market access initiatives, driving client growth and success while fostering collaboration across departments to ensure innovative solutions in the managed market...

Lead the charge in building a robust people infrastructure that enhances talent acquisition, onboarding, and retention systems. Drive effective recruiting, nurture team growth, and ensure seamless int...

Elevate enterprise sales by leading a dynamic team to drive revenue, cultivate strategic accounts, and implement a consultative sales approach in the NYC market, while establishing a scalable sales cu...