Director, Customer Success Jobs in New York, NY

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Join a team that's focused on driving client success and retention in a rapidly scaling enterprise environment. You'll enhance client relationships, champion integration strategies, and collaborate ac...

Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Shape the future of customer success by driving seamless transitions from POC to full rollout, ensuring client satisfaction through strategic project management and effective stakeholder collaboration...

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

Grow your career with a dynamic Customer Success Director role focused on revenue retention and client partnerships, driving measurable outcomes and building a world-class CS function for top CPG bran...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

Accelerate customer success by leading a transformative CSM strategy that enhances retention and drives growth through data insights, innovative technologies, and a high-performing team focused on del...

Lead a dynamic team of Customer Success Specialists to enhance member engagement and retention. Drive performance excellence through coaching, strategic initiatives, and cross-functional collaboration...

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

Drive customer success by managing key sports account relationships, ensuring client satisfaction and adoption of our software platform while identifying growth opportunities and contributing to a sca...

Optimize customer engagement across your account portfolio by leveraging actionable intelligence and fostering multi-threaded relationships to drive business outcomes and renewal success in a fast-pac...

Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Champion customer success by leading enterprise strategies across the Americas. Guide a high-performing team to drive unparalleled ROI and retention for top law firms, shaping the future of legal tech...

Join a team that's dedicated to delivering exceptional customer experiences. You will be instrumental in managing relationships and ensuring client success through proactive engagement and strategic a...

Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...

Deliver exceptional customer success by leading a high-performing team, guiding complex accounts to maximize adoption and retention. Drive operational excellence and build strategic partnerships withi...

Deliver strategic customer success leadership, ensuring retention and revenue growth for SMEs. Engage with key executives, manage account health, and drive collaboration across teams to enhance custom...

The Customer Success Manager at Rilla will be responsible for ensuring a smooth onboarding experience for clients and driving their long-term success with the conversation intelligence software. This...

Collaborate with diverse teams to drive client engagement and growth, ensuring successful partnerships and outstanding service delivery. Lead strategic planning and operational oversight for key accou...

Drive the success of enterprise accounts by enhancing customer adoption, spearheading renewals, and deepening strategic relationships. Shape innovative customer success strategies within a rapidly gro...