Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$75K - $95K *
Unlock the potential of fleet maintenance operations through strategic leadership, compliance oversight, and budget management, ensuring effective service delivery and safety standards while fostering...
1 week ago
$120K - $140K *
Drive success by identifying and pursuing qualified leads in the 3PL sector while fostering relationships and utilizing strategic sales techniques to enhance customer solutions and achieve company goa...
1 week ago
(USA) Director, Business Strategy
$110K - $220K *
Join a team that's driving strategic execution across AI, Product, and Design. As a key operational partner, you'll enhance visibility, manage priorities, and lead impactful initiatives in a fast-pace...
3 weeks ago
$100K - $130K *
Join a team that drives exceptional customer experiences and enhances retention through proactive engagement and strategic leadership across all customer segments, fostering growth and delivering valu...
3 weeks ago
$100K - $130K *
Join a leading role in optimizing procurement, driving cost efficiency while enhancing vendor relationships and aligning strategies with organizational goals to maximize performance across the supply...
2 weeks ago
$130K - $180K *
Join a team that's providing strategic legal support across diverse operations and initiatives in a fast-paced environment. Serve as a trusted advisor, navigating complex agreements and ensuring compl...
Today
Associate Director, Manufacturing
$140K - $175K *
Lead the charge in transforming product designs into scalable manufacturing solutions, managing outsourced production of high-quality components while building a high-performing engineering team to dr...
2 weeks ago
$130K - $180K *
Shape the Commercial Finance function by leading FP&A activities, analyzing financial data, and enhancing pricing strategies, all while collaborating with leadership to drive business success and impr...
Reposted 2 weeks ago
$78K - $98K *
Empower customer service excellence by leading a team to achieve KPIs, mentoring staff, and resolving complex client issues. Build strong customer relationships and ensure timely support while enhanci...
2 weeks ago
$78K - $98K *
Lead the charge in enhancing customer success by mentoring your team, managing complex service issues, and fostering strong customer relationships within a dynamic agricultural environment...
2 weeks ago
$120K - $150K *
Pioneer onboarding excellence by redefining customer experiences through strategy, automation, and cross-vertical collaboration, ensuring swift adoption and retention. Drive measurable outcomes while...
3 weeks ago
Director of Business Operations | Procurement
$138K - $235K *
Lead procurement initiatives to drive operational excellence and strategic sourcing. Partner with cross-functional teams to optimize contracts and enhance supplier relationships, ensuring effective te...
3 weeks ago
Director of Business Operations | Procurement
$138K - $235K *
Partner with us to lead procurement strategies and optimize supplier relations. Drive contractual negotiations, implement operational processes, and elevate performance across software and professiona...
3 weeks ago
Director of Business Operations | Procurement
$138K - $235K *
Lead a dynamic team in driving supplier strategy and operational excellence through technology and process improvements, ensuring effective procurement and contract management while collaborating acro...
3 weeks ago
Director of Business Operations | Procurement
$138K - $235K *
Lead the charge in optimizing procurement operations and supplier strategies. Drive enterprise software negotiations, enhance technology solutions, and elevate operational excellence across cross-func...
3 weeks ago
Director of Business Operations | Procurement
$138K - $235K *
Join a team that's driving innovation in procurement strategy and execution. You'll lead the operational initiatives for software licensing and supplier relationships, optimizing costs and enhancing t...
3 weeks ago
$171K - $342K *
Champion strategic growth in the Heart Failure sector by leading innovative regional initiatives, optimizing customer relationships, and driving competitive advantages through actionable market strate...
Reposted 3 weeks ago
Director of Customer Operations (Onsite)
$100K - $130K *
Lead impactful customer operations to enhance retention and drive efficiency across onboarding, support, and success teams. Champion data-driven strategies for optimizing the customer lifecycle and op...
2 weeks ago
Account Director (Supply Chain Consulting)
$140K - $160K *
Architect your future as you drive transformation consulting, generating new advisory opportunities, building executive relationships, and translating client needs into actionable strategies within a...
1 week ago
Senior Director, Customer Profitability, Deal Desk & Rebates
$150K - $180K *
Unlock your potential by leading customer profitability governance, guiding strategic pricing decisions, and managing rebate frameworks. Drive financial growth through cross-functional collaboration a...
2 weeks ago
$90K - $120K *
Drive impactful energy solutions by leading production sections, managing teams, and engaging clients. Elevate project success while fostering staff development and ensuring quality outcomes in a dyna...
1 week ago
$90K - $120K *
Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...
1 week ago
Director, International Customs Operations
$118K - $157K *
Drive operational excellence by overseeing customs brokerage processes, managing performance, and leading strategic initiatives to ensure compliance and profitability while fostering teamwork and cont...
Reposted 2 weeks ago
$140K - $150K *
Empower logistics excellence by developing data-driven strategies and leading high-performing teams to optimize supply chain operations, enhance efficiency, and drive measurable cost savings across al...
2 weeks ago
Assistant Director, Retail Sales
$75K - $95K *
Join a team that's dedicated to driving success in retail operations across multiple dealerships. You'll inspire teams, uphold core values, and implement strategic initiatives to achieve business goal...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.