Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$300K - $375K *

Join a leading distributor as a Director of Operations, overseeing 700+ employees across vast operations. Shape strategy, enhance performance, and cultivate a customer-first culture in a dynamic envir...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$300K - $375K *

Champion operational excellence by leading a large, dynamic team. Drive strategic initiatives and performance improvements within a fast-paced environment, ensuring top-tier service and effective coll...

3 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Lead a transformative IT services domain, linking operations and applications. Oversee service delivery and quality, driving strategic initiatives while managing diverse teams to enhance overall IT pe...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$260K - $350K *

Join a team that's dedicated to operational excellence in a state-of-the-art warehouse. Lead with hands-on experience and develop high-performing teams while ensuring efficient logistics and top-notch...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$260K - $350K *

Contribute to operational excellence by overseeing a dynamic warehouse team, leading day-to-day activities, and fostering a high-performance culture to ensure timely, accurate distribution and excepti...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$260K - $350K *

Join a dynamic team and lead warehouse operations, driving excellence and fostering the development of high-performing teams while ensuring superior service in a state-of-the-art facility...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$260K - $350K *

Optimize warehouse operations by leading a talented team, driving performance, and enhancing service quality. Ensure safety and operational efficiency while managing day-to-day activities and overcomi...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Join a team that's driving operational excellence in a dynamic distribution environment. Lead warehouse operations, coach high-performing teams, and implement data-driven improvements to deliver excep...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Shape the future of distribution operations by leading high-performing teams, driving operational excellence, and enhancing customer service. Join us to oversee a large-scale warehouse environment whi...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Elevate distribution performance by leading and developing teams in a high-volume warehouse environment. Drive operational excellence through hands-on leadership, continuous improvement, and deliverin...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Lead the charge in optimizing warehouse operations, mentoring managers, and driving high-performance across a vast distribution center with a focus on excellence and safety in a fast-paced environment...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Lead from the warehouse floor to drive operational excellence! Collaborate with a team of 500+ to enhance productivity, quality, and safety in a high-volume distribution environment. Inspire continuou...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$260K - $350K *

Lead operations on the warehouse floor, enhancing team performance and driving continuous improvement. Oversee daily distribution activities, ensuring efficiency and high service standards in a large...

1 month ago

  •   8 - 10 years exp.  •   Transportation

$260K - $350K *

Lead the charge in operational excellence by enhancing high-volume distribution strategies, coaching teams, and implementing data-driven improvements to deliver superior service and productivity in a...

1 month ago

  •   8 - 10 years exp.  •   Transportation

$260K - $350K *

Lead the charge in operational excellence at our large-scale distribution center, driving productivity, safety, and team development while ensuring exceptional customer service and continuous improvem...

1 month ago

  •   8 - 10 years exp.  •   Transportation

$260K - $350K *

Champion operational excellence as you lead a high-volume distribution center. Connect with teams to enhance performance and drive improvements across all areas of warehouse operations while deliverin...

1 month ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$260K - $350K *

Drive operational excellence by leading a high-volume distribution center, enhancing productivity, safety, and service through effective management of 500+ employees and continuous process improvement...

1 month ago

  •   8 - 10 years exp.  •   Transportation

$260K - $350K *

Drive operational excellence as you lead a high-performing team in a large distribution center, ensuring productivity, safety, and top-notch service while fostering employee development and continuous...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$125K - $150K *

Advance your career by leading strategic aftermarket operations, boosting customer satisfaction and service profitability. You'll build high-performing teams, drive revenue growth, and collaborate acr...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Accelerate progress at the forefront of property management, driving revenue growth and client retention while leading a high-performing sales team to expand market share and strengthen strategic rela...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Drive impactful growth in Property Management by leading client engagements, revenue growth, and strategic account expansion. Shape market positioning and foster executive-level relationships while ov...

North York, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$108K - $130K *

Champion operational excellence by leading cross-functional teams, optimizing resource allocation, and enhancing customer satisfaction through strategic project oversight and effective relationship ma...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Drive regional sales success by leading a high-performing remote team, executing commercial strategies, and expanding market share while managing key customer relationships to ensure satisfaction and...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Engage in strategic sourcing and supplier management for the Engine Business Group, overseeing operations across North America. Lead initiatives to optimize costs, enhance supplier relationships, and...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join a team that's dedicated to driving excellence in distribution operations. Lead safety, quality assurance, and training initiatives while enhancing customer satisfaction and financial outcomes thr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.