Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Clinical Manager, Specialty Pharmacy Patient Services
$100K - $150K *
Join a team that's dedicated to elevating patient care through specialty pharmacy services. Lead talented professionals, enhance workflows, and ensure outstanding patient experiences in a collaborativ...
Yesterday
Senior Director of Retail Operations I
$127K - $164K *
Play a key role in driving commercial success across large-scale retail operations, achieving sales growth and operational excellence by leading teams and engaging with stakeholders. Foster strategic...
2 weeks ago
$105K - $115K *
Unlock HR excellence by leading strategic initiatives to enhance employee engagement, compliance, and talent development, while driving a culture of continuous improvement and collaborative leadership...
2 weeks ago
SR REGIONAL DIRECTOR (Sally Stores, Dallas Based)
$100K - $130K *
Lead the transformation of our retail operations by driving strategic sales, optimizing team performance, and delivering an exceptional customer experience across multiple districts to achieve profit...
Reposted 4 days ago
SR REGIONAL DIRECTOR (Sally Stores, Dallas Based)
$100K - $130K *
Transform your career by leading a dynamic team to drive sales and enhance customer experience across multiple districts, while strategically developing talent and ensuring operational excellence in a...
Reposted 4 days ago
$100K - $130K *
Oversee payroll strategy and operations for multi-state organizations, ensuring compliance and efficiency while mentoring a high-performing team. Collaborate with HR, Finance, and IT to align initiati...
Yesterday
$120K - $150K *
Join a team that drives the end-to-end supply chain for a purpose-driven medical device company, enhancing operational efficiency while promoting innovation and sustainable growth in a dynamic corpora...
Reposted 5 days ago
$104K - $112K *
Join a dedicated team that leads technical support, troubleshooting, and operational management for maritime systems. Drive improvements and ensure mission readiness for deployed vessels, while coordi...
1 week ago
$90K - $120K *
Empower financial advisors by delivering outstanding service and solutions. Manage complex client requests, advocate for client needs, and drive cross-functional initiatives. Foster strong relationshi...
Reposted 2 days ago
Senior Customer Success Manager
$90K - $120K *
Play a key role in maximizing customer value and platform adoption for strategic accounts. Collaborate with cross-functional teams to deliver best practices and solutions, ensuring customer success an...
3 days ago
Project Manager, Service Delivery
$77K - $118K *
Transform customer experiences by leading end-to-end Telecom project management. Ensure timely communication, budget oversight, and cross-functional collaboration for successful service delivery, enha...
2 days ago
$129K - $162K *
Oversee all production operations to ensure timely project completion, budget adherence, and quality control, while managing a team of professionals and implementing process improvements in a fast-pac...
3 weeks ago
$120K - $150K *
Shape the future of manufacturing operations by leading regional supply chain delivery, optimizing performance, and ensuring compliance with quality and safety standards for superior customer outcomes...
3 days ago
Director, Strategic Client Relations
$95K - $129K *
Join a team that's committed to enhancing client partnerships through strategic relationship management, driving retention and growth in employer-sponsored programs while ensuring client satisfaction...
Reposted 3 days ago
Supervisor, Operations Support
$67K - $101K *
Join a team that's driving aerospace production excellence, supervising 20-25 employees in Hydromechanical Assembly & Test. Lead operations, optimize processes, and ensure quality within a dynamic man...
1 week ago
Supervisor, Operations Support
$67K - $101K *
Unlock your leadership potential by overseeing operations and driving continuous improvement in a dynamic aerospace production environment. Collaborate with teams to ensure quality, efficiency, and sa...
1 week ago
Director, Finance & Accounting
$120K - $150K *
Deliver impactful financial leadership by overseeing accounting operations, ensuring compliance, and driving operational performance. Lead a dedicated team while providing insights that align with bus...
3 weeks ago
Director, Business Development
$90K - $130K *
Drive revenue growth by managing multi-threaded sales cycles and orchestrating complex deals with CPG brands and retailers, ensuring alignment from lead to order to achieve measurable business outcome...
3 weeks ago
Senior Director & Product Lead
$210K - $240K *
Transform enterprise partnerships through strategic product ownership, defining the vision and roadmap for SaaS integration while influencing cross-functional teams for maximum impact and operational...
2 weeks ago
Director, Hardware Engineering & Product Management
$130K - $180K *
Deliver innovative engineering solutions by leading cross-functional teams to execute a dynamic product roadmap, optimize portfolio governance, and advance modular design strategies for sustainable gr...
Yesterday
Director, Store Operations (Workforce Management)
$90K - $120K *
Shape the future of retail by leading the workforce management team, ensuring accurate labor planning and optimizing store performance through strategic initiatives and software solutions. Drive effic...
Reposted 1 week ago
$207K - $278K *
Lead the charge in driving comprehensive product strategy for sports commerce, enhancing user engagement and revenue through cross-functional collaboration and execution across diverse teams and platf...
1 week ago
Senior Director, Product Management
$218K - $365K *
Lead the charge in defining strategic vision and execution for Identity & Access Management products, collaborating with key stakeholders to enhance security, availability, and compliance, all while f...
2 days ago
Senior Director, Product Management
$218K - $365K *
Drive strategic vision and execution of Identity & Access Management products, ensuring customer trust through robust platform services and security. Collaborate with cross-functional teams to deliver...
2 days ago
Senior Director, Product Management
$218K - $365K *
Champion the Identity & Access Management portfolio by shaping product strategy, engaging with stakeholders, and guiding a diverse team to deliver security solutions that exceed customer expectations...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.