Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
District Sales Manager (MN, IA, NE)
$80K - $95K *
Explore dynamic opportunities as a key leader driving territory growth, fostering relationships, and delivering expert insights to empower agents and achieve sales success in the ever-evolving crop in...
Reposted 3 weeks ago
Sr Business Development Director
$140K - $175K *
Accelerate progress at a dynamic sales role focused on creating strategic relationships and driving revenue growth within diverse markets while engaging with top clients across multiple service offeri...
6 days ago
Director, Supply Chain & Planning
$125K - $150K *
Transform supply chain operations by leading strategy, procurement, logistics, and planning for aerospace and defense programs, ensuring timely and compliant delivery of advanced hardware and software...
1 week ago
$85K *
Drive operational excellence as you lead the Las Vegas Division, balancing team management, financial performance, and exceptional service in a dynamic logistics environment while fostering growth and...
3 weeks ago
$90K - $110K *
Join a team that's dedicated to managing and growing our most strategic commercial HVAC accounts, ensuring exceptional customer satisfaction through tailored service delivery and innovative solutions...
2 weeks ago
Director/Sr. Director, Operations & Underwriting
$162K - $259K *
Lead strategic underwriting operations and enhance technology initiatives to optimize workflows, drive performance metrics, and enable growth through effective partnership with cross-functional teams...
3 weeks ago
Director/Sr. Director, Operations & Underwriting
$162K - $259K *
Transform underwriting operations and strategy by enhancing efficiency, driving automation, and fostering collaboration across teams to achieve profitable growth and operational excellence...
3 weeks ago
Director/Sr. Director, Operations & Underwriting
$162K - $259K *
Lead underwriting operational excellence, drive technology initiatives, and foster partnerships to enhance portfolio management and underwriting execution, ensuring business alignment and continuous i...
3 weeks ago
Director/Sr. Director, Operations & Underwriting
$162K - $259K *
Unlock potential by leading operations and strategy within underwriting, driving operational excellence through innovation, partnerships, and data-driven decision-making to enhance efficiencies and su...
3 weeks ago
Director/Sr. Director, Operations & Underwriting
$162K - $259K *
Transform underwriting operations through strategic leadership, enhancing technology, improving processes, and fostering collaboration within teams to drive data-driven decision-making and support bus...
3 weeks ago
Division Vice President, Power
$160K - $200K *
Transform the future of energy by leading divisional operations and strategy for our Power Division. Drive growth in electrical construction, power services, and innovative infrastructure projects, wh...
3 days ago
Director, Operations Excellence
$160K - $200K *
Join a team that's shaping the future of operational excellence through innovative training programs. Leverage your extensive operations experience to enhance learning initiatives, drive engagement, a...
3 weeks ago
Director, ServiceNow Engineering (R-19848)
$150K - $180K *
Lead the charge in developing and optimizing the ServiceNow Platform while mentoring engineers, driving automation, and ensuring high availability and operational excellence across various core produc...
4 days ago
$90K - $115K *
Lead day-to-day operations of a warehouse department, ensuring effective management, staff development, and operational excellence to achieve goals and high customer service standards. Drive improveme...
3 weeks ago
$90K - $115K *
Lead warehouse operations, enhance performance, and drive team development. Manage schedules and support personnel to achieve efficiency and high-quality service in fast-paced environments...
3 weeks ago
$90K - $115K *
Drive the operational success of a warehouse department through effective leadership, strategic planning, and performance monitoring to ensure high accuracy and customer satisfaction in a fast-paced e...
3 weeks ago
$90K - $115K *
Lead the charge in managing warehouse operations with a focus on efficiency, accuracy, and personnel development. Oversee daily activities, implement strategies to meet goals, and enhance service qual...
3 weeks ago
$90K - $115K *
Lead the charge in optimizing warehouse operations by managing daily activities, fostering team development, and achieving performance goals while ensuring excellent customer service and operational a...
3 weeks ago
$110K - $130K *
Shape the future of Accounts Payable by leading a high-performing team, optimizing systems, and driving strategic initiatives to support a dynamic and rapidly-growing organization...
3 weeks ago
Director of Operations - Distribution Center
$165K - $195K *
Empower your career by leading omni-channel distribution operations, ensuring safety and efficiency while achieving operational goals, budget management, and team member development in a dynamic envir...
Reposted 2 weeks ago
$110K - $130K *
Transform and lead teams in optimizing technology processes within finance, ensuring operational excellence in ERP systems and driving continuous improvement for performance management. Engage in stra...
2 weeks ago
Director - Collections & Recovery
$125K - $150K *
Grow your career with a leader in collections strategy, overseeing operations to optimize performance and compliance while enhancing customer experience and leading high-performing teams in a dynamic...
1 month ago
$150K - $180K *
Lead and develop a high-performing sales team, ensuring adherence to commercial strategy while driving accountability and effective sales processes across the organization...
5 days ago
$80K - $95K *
Transform operations as you lead multiple facilities, drive safety initiatives, enhance financial performance, and develop a high-performing team, all while fostering a culture of accountability and c...
3 weeks ago
$150K - $200K *
Engage in optimizing fabrication operations by ensuring efficient production processes, maintaining high product quality, and fostering a safe work environment while leading a diverse team to achieve...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.