Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $95K *

Explore dynamic opportunities as a key leader driving territory growth, fostering relationships, and delivering expert insights to empower agents and achieve sales success in the ever-evolving crop in...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $175K *

Accelerate progress at a dynamic sales role focused on creating strategic relationships and driving revenue growth within diverse markets while engaging with top clients across multiple service offeri...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Transform supply chain operations by leading strategy, procurement, logistics, and planning for aerospace and defense programs, ensuring timely and compliant delivery of advanced hardware and software...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$85K *

Drive operational excellence as you lead the Las Vegas Division, balancing team management, financial performance, and exceptional service in a dynamic logistics environment while fostering growth and...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $110K *

Join a team that's dedicated to managing and growing our most strategic commercial HVAC accounts, ensuring exceptional customer satisfaction through tailored service delivery and innovative solutions...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$162K - $259K *

Lead strategic underwriting operations and enhance technology initiatives to optimize workflows, drive performance metrics, and enable growth through effective partnership with cross-functional teams...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$162K - $259K *

Transform underwriting operations and strategy by enhancing efficiency, driving automation, and fostering collaboration across teams to achieve profitable growth and operational excellence...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$162K - $259K *

Lead underwriting operational excellence, drive technology initiatives, and foster partnerships to enhance portfolio management and underwriting execution, ensuring business alignment and continuous i...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$162K - $259K *

Unlock potential by leading operations and strategy within underwriting, driving operational excellence through innovation, partnerships, and data-driven decision-making to enhance efficiencies and su...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$162K - $259K *

Transform underwriting operations through strategic leadership, enhancing technology, improving processes, and fostering collaboration within teams to drive data-driven decision-making and support bus...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $200K *

Transform the future of energy by leading divisional operations and strategy for our Power Division. Drive growth in electrical construction, power services, and innovative infrastructure projects, wh...

3 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$160K - $200K *

Join a team that's shaping the future of operational excellence through innovative training programs. Leverage your extensive operations experience to enhance learning initiatives, drive engagement, a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Lead the charge in developing and optimizing the ServiceNow Platform while mentoring engineers, driving automation, and ensuring high availability and operational excellence across various core produc...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $115K *

Lead day-to-day operations of a warehouse department, ensuring effective management, staff development, and operational excellence to achieve goals and high customer service standards. Drive improveme...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Lead warehouse operations, enhance performance, and drive team development. Manage schedules and support personnel to achieve efficiency and high-quality service in fast-paced environments...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Drive the operational success of a warehouse department through effective leadership, strategic planning, and performance monitoring to ensure high accuracy and customer satisfaction in a fast-paced e...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Lead the charge in managing warehouse operations with a focus on efficiency, accuracy, and personnel development. Oversee daily activities, implement strategies to meet goals, and enhance service qual...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Lead the charge in optimizing warehouse operations by managing daily activities, fostering team development, and achieving performance goals while ensuring excellent customer service and operational a...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Shape the future of Accounts Payable by leading a high-performing team, optimizing systems, and driving strategic initiatives to support a dynamic and rapidly-growing organization...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$165K - $195K *

Empower your career by leading omni-channel distribution operations, ensuring safety and efficiency while achieving operational goals, budget management, and team member development in a dynamic envir...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Transform and lead teams in optimizing technology processes within finance, ensuring operational excellence in ERP systems and driving continuous improvement for performance management. Engage in stra...

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$125K - $150K *

Grow your career with a leader in collections strategy, overseeing operations to optimize performance and compliance while enhancing customer experience and leading high-performing teams in a dynamic...

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Lead and develop a high-performing sales team, ensuring adherence to commercial strategy while driving accountability and effective sales processes across the organization...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Transform operations as you lead multiple facilities, drive safety initiatives, enhance financial performance, and develop a high-performing team, all while fostering a culture of accountability and c...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Engage in optimizing fabrication operations by ensuring efficient production processes, maintaining high product quality, and fostering a safe work environment while leading a diverse team to achieve...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.