Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Solutions Engineering
$130K - $160K *
Transform sales operations by leading and scaling a high-performing Solution Engineering team. Drive pipeline quality, accelerate deal velocity, and shape successful solutions across SMB, Mid-Market...
4 weeks ago
$90K - $120K *
Transform sales strategies and lead a dynamic team across multiple retail locations to enhance membership growth and revenue while driving operational excellence and customer satisfaction...
4 days ago
Supervisor, Shipping & Logistics
$86K - $108K *
Manage logistics operations to ensure timely and safe material deliveries. Collaborate cross-functionally, supervise a dedicated shipping team, and implement improvement initiatives to maximize effici...
2 weeks ago
Environmental Services Director
$75K - $95K *
Lead Environmental Services operations by developing teams, managing finances, and ensuring client satisfaction in a healthcare setting. Drive safety and quality standards while maximizing productivit...
3 weeks ago
$143K - $175K *
Drive operational excellence by leading a global customer support strategy, integrating AI innovations, and enhancing performance across diverse teams. Foster collaboration and ensure exceptional cust...
3 weeks ago
Director, Commercial Technology & CRM
$215K - $250K *
Unlock potential by leading commercial technology initiatives that enhance sales effectiveness. You'll define the systems vision and oversee a robust CRM platform to drive alignment and growth across...
Today
$100K - $110K *
Reimagine operational excellence by leading dynamic teams, enhancing service delivery, and driving continuous improvement initiatives to optimize performance and meet customer demands in a fast-paced...
4 days ago
$120K - $180K *
Transform payment operations in a high-impact leadership role, driving automation and efficiency across global jurisdictions while managing a diverse team and enhancing customer experiences...
Reposted 4 days ago
UPS Digital Product Marketing Segment Manager
$90K - $130K *
Accelerate progress at shaping go-to-market strategies and drive product commercialization across diverse segments and channels, collaborating across teams to influence and implement effective market...
3 weeks ago
DIRECTOR NATIONAL ACCOUNTS - COMMERCIAL SEGMENT
$120K - $150K *
Transform national account strategies by leading and motivating high-performing teams, negotiating key contracts, and fostering strong relationships to enhance market share and profitability across na...
1 week ago
Director 1 - Supply Chain Programs
$176K - $292K *
Join a team that's shaping the future of defense logistics. Lead strategic supply chain initiatives, ensuring program success and efficiency in the execution of key projects while driving innovative s...
2 days ago
Director 1 - Supply Chain Programs
$176K - $292K *
Shape the future of aerospace supply chain by leading strategic initiatives, managing resources, and ensuring program execution integrity for defense systems, while fostering collaboration within cros...
2 days ago
$120K - $150K *
Support our Debt & Structured Finance team in the placement of debt and equity capital for commercial real estate via thorough analysis, financial modeling, and client engagement in a fast-paced envir...
1 week ago
$100K - $130K *
Join a team that's driving innovation in HR strategy and culture. As a senior advisor, you'll collaborate with leaders to align people initiatives with business goals, leveraging analytics and best pr...
1 week ago
Managing Director, Middle Market M&A
$150K - $200K *
Analyze and innovate financial solutions, develop client relationships, manage complex deals, and lead a dedicated team to drive revenue growth through a comprehensive understanding of market dynamics...
1 week ago
$90K - $120K *
Lead the charge in overseeing Rental operations, ensuring exceptional performance and timely delivery. Collaborate with teams to optimize efficiency and drive profitability while navigating the dynami...
3 weeks ago
$90K - $120K *
Lead the future of Rental operations by managing teams, optimizing workflows, and ensuring timely delivery of client projects, aligning financial objectives and resources while addressing fast-paced i...
3 weeks ago
$75K - $95K *
Engage a diverse team to elevate customer experience and satisfaction. Lead and mentor customer care and technical support professionals while analyzing feedback to implement best practices, ensuring...
1 week ago
$100K - $150K *
Join a team that's redefining eCommerce by driving business growth and managing relationships with enterprise clients. Leverage your strategic insight and industry knowledge to deliver tailored soluti...
Reposted 2 weeks ago
$120K - $150K *
Lead the charge in cultivating strategic Power 4 partnerships, fostering growth and satisfaction. Collaborate closely across teams to ensure impactful engagement and drive renewal initiatives in a dyn...
2 weeks ago
$107K *
Join a dynamic team passionate about brokerage and lead generation. Enhance relationships, negotiate freight costs, and manage accounts with agility and expertise in a fast-paced and supportive enviro...
4 weeks ago
Regional Sales Director, CRM (Dallas TX)
$130K - $240K *
Drive sales excellence in the Cardiac Rhythm Management sector by leading a high-performing team, shaping commercial strategies, and enhancing customer relationships to restore health and improve live...
Reposted 3 days ago
$120K - $180K *
Shape the future of operational excellence by leading growth strategies, optimizing service delivery, and enhancing profitability across your region, while driving high performance within diverse team...
2 weeks ago
$150K - $165K *
Lead the charge in ensuring compliance with international trade regulations. Manage import/export activities, guide regulatory practices, and collaborate across teams to support company operations and...
5 days ago
$90K - $130K *
Champion the execution of high-profile events, from strategy to on-site management. Lead sponsor partnerships and ensure exceptional experiences that enhance brand visibility and client engagement acr...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.