Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$120K - $150K *
Grow your career by leading supply chain operations and enhancing logistics strategies. Drive efficiency through process improvement and manage supplier relationships while ensuring compliance with pr...
Reposted yesterday
$85K - $100K *
Empower business growth as you drive sales and optimize customer satisfaction. Collaborate with retail teams to cultivate sales leads while managing territories and ensuring exceptional service delive...
1 week ago
Corporate Services - Director - Facilities and Corporate Services
$135K - $155K *
Optimize efficiency in corporate services and facilities management by leading a diverse team in strategic planning, vendor negotiations, compliance, and project oversight across multiple locations to...
1 month ago
Vice President of Field Service
$165K - $190K *
Lead and inspire the field service team to achieve exceptional customer satisfaction and operational efficiency, driving strategic goals and fostering growth within a robust support framework across m...
Yesterday
Sr. Director, Trade National Accounts
$166K - $260K *
Drive growth and innovation by leading national trade distribution strategies. Collaborate with a high-performing team to expand market presence, enhance showroom visibility, and build strong relation...
Reposted 2 days ago
$85K - $95K *
Drive operational excellence by leading safe and efficient propane delivery services, optimizing resources, managing finances, and mentoring a skilled workforce to ensure exceptional customer satisfac...
2 weeks ago
$120K - $150K *
Transform our commercial strategy by leading a national team to accelerate sales growth and enhance customer satisfaction through innovative processes and strong relationship-building...
4 weeks ago
$90K - $120K *
Transform service delivery with a dynamic team committed to client success. Lead consultants, establish best practices, and implement continuous improvement strategies to enhance client satisfaction a...
4 weeks ago
$90K - $120K *
Lead the charge in ensuring service excellence for managed services clients. You'll spearhead a team focused on quality, compliance, and continuous improvement, defining processes to enhance efficienc...
4 weeks ago
$90K - $120K *
Transform service delivery by leading a team to enhance client satisfaction, implement best practices, and drive continuous improvement. Ensure compliance, manage complex issues, and contribute to str...
4 weeks ago
$75K - $95K *
Join a dynamic team to oversee daily operations, manage personnel, and enhance communication across all levels while ensuring customer satisfaction and adherence to safety standards. Grow your career...
1 week ago
$90K - $120K *
Lead the charge in delivering top-notch service quality to clients by managing a dedicated team, implementing best practices, and continuously improving operational efficiencies for exceptional custom...
4 weeks ago
$90K - $120K *
Lead the charge in driving branch performance by overseeing daily operations, enhancing client relationships, mentoring staff, and ensuring profitability through strategic management and effective tea...
4 weeks ago
$120K - $180K *
Accelerate progress at the forefront of customer support, designing and leading operations for a diverse partner ecosystem, ensuring fast and scalable solutions for millions of users while integrating...
4 weeks ago
$120K - $150K *
Join a team that's redefining customer support across diverse partnerships. You'll build and lead operations ensuring fast, scalable solutions for millions of end users, navigating complexity and leve...
2 weeks ago
$75K - $95K *
Join a team that's dedicated to optimizing warehouse operations in a dynamic 3PL environment. Leverage your leadership skills to drive performance, support continuous improvement, and maintain excepti...
1 week ago
$90K - $120K *
Accelerate progress at a dynamic operations team managing and optimizing daily activities to enhance efficiency, productivity, and customer satisfaction. Lead multiple teams, drive operational excelle...
2 weeks ago
Director, Solutions Engineering
$130K - $180K *
Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...
3 weeks ago
Director - Client Growth Partner (IT Consulting / Manufacturing)
$120K - $150K *
Champion account growth by engaging with senior leaders to drive strategic AI transformations and expand key partnerships, ensuring continuous value delivery and fostering deep client relationships ac...
2 days ago
$90K - $120K *
Optimize operational efficiency by leading teams and streamlining workflows to achieve performance goals, enhance safety, and elevate customer satisfaction in a dynamic logistics environment...
2 weeks ago
Sales Director - Allegro & Billie Connect
$120K - $180K *
Ignite growth by achieving sales goals in enterprise software, driving strategic planning, and leveraging team collaboration to close deals while delivering exceptional value to clients and accurately...
1 week ago
$90K - $120K *
Partner with us to drive operational excellence in a key production role. Oversee daily operations, enhance performance metrics, lead a dedicated team, and ensure compliance across all shifts while fo...
2 days ago
Sales Director - Allegro & Billie Connect
$120K - $160K *
Shape the future of sales by driving revenue growth for enterprise platforms. Take ownership of strategy, lead complex sales cycles, and create lasting relationships with C-level executives while achi...
1 week ago
Product Management Director - ISCO Brokerage
$143K - $273K *
Empower innovation as you lead product strategy and enhance brokerage offerings, driving engagement and operational excellence. Collaborate cross-functionally to launch new initiatives, optimize exist...
1 month ago
Client Success Manager (Manufacturing Division)
$75K - $95K *
Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...
Reposted 6 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.