Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$125K - $140K *
Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...
2 weeks ago
$100K - $120K *
Innovate IT strategies and oversee information systems to enhance operational efficiency and support a collaborative environment. Lead technology initiatives, manage budgets, and ensure data security...
Today
$110K - $130K *
Transform your career by leading IT strategy, managing systems, and improving metrics for enhanced operational efficiency. Drive security and project management initiatives while fostering collaborati...
Today
$108K - $130K *
Advance your career by leading IT strategy and operations. Oversee systems management, implement new technologies, and enhance departmental performance while providing user support and ensuring data s...
Today
$110K - $130K *
Build and oversee the information systems strategy, ensuring optimal performance and security for all IT initiatives. Lead project management, enhance user training, and implement cutting-edge technol...
Today
$135K - $160K *
Oversee effective delivery of large-scale digital initiatives, ensuring collaboration between clients and internal teams. Drive project health, manage budgets, risks, and timelines, while shaping stra...
2 weeks ago
$140K - $150K *
Lead the charge in developing and executing client strategies to enhance retention and drive growth, collaborating across teams to thrive in a dynamic market environment and foster client relationship...
3 weeks ago
Director, Group Product Management (Technical)
$160K - $287K *
Lead the charge in shaping technology product strategy for a Specialty Business Unit, managing end-to-end delivery and building a high-performing team while aligning product goals with overall enterpr...
2 days ago
Director, Lean & Enterprise Transformation
$120K - $150K *
Drive enterprise transformation by leading the OHD Lean Operating System across multiple plants, enhancing productivity, safety, and quality. Collaborate with teams to embed Lean principles into opera...
3 days ago
Senior Director, Service Engagement Management
$201K - $302K *
Join a team that's driving the Service Engagement function, leading complex bid processes, and ensuring success through strong collaboration between Sales and delivery. Shape key opportunities and enh...
1 week ago
Director, Unified Communications & Collaboration
$96K - $176K *
Lead the strategy and management of cutting-edge communication and collaboration technologies. Drive digital workplace innovations, enhance employee experiences, and ensure strategic alignment with bu...
Reposted 1 week ago
Senior Manager, QRC Customer Solutions
$110K - $130K *
Transform customer experience by leading QRC initiatives that drive responsiveness, enhance order management, and ensure pricing accuracy. Collaborate with cross-functional teams to achieve exceptiona...
Reposted 5 days ago
Senior Director, Human Resources - U.S.
$150K - $180K *
Join a team that's shaping HR strategy for a large, operational workforce. Drive execution across warehouses and data centers while leading a dedicated HR team to enhance employee engagement, complian...
Today
Senior Director, Human Resources - U.S.
$150K - $180K *
Lead HR strategy execution for operational teams, ensuring compliance and effective HR delivery. Partner with stakeholders to optimize workforce management across dynamic environments while developing...
Today
Senior Director, Human Resources - U.S.
$150K - $180K *
Lead HR strategy execution for operational workforces across multiple sites. Manage a team of HR Directors to drive employee engagement, compliance, and HR program implementation. Partner with operati...
Today
Senior Director, Human Resources - U.S.
$150K - $180K *
Lead HR strategy execution for large operational teams, enhancing employee engagement and compliance across diverse environments. Collaborate with leadership to ensure effective HR delivery and develo...
Today
Senior Director, Human Resources - U.S.
$150K - $180K *
Shape the future of HR by driving strategic initiatives across diverse operational environments. Lead a dedicated team to deliver impactful HR services, ensuring alignment with business goals and enha...
Today
Sr. Director, Digital Experience & AI
$235K - $318K *
Lead the development of transformational digital experiences leveraging AI to enhance customer engagement. Drive digital strategy, optimize customer journeys, and ensure analytics guide impactful busi...
3 weeks ago
Sr. Director, Digital Experience & AI
$235K - $318K *
Lead the charge in shaping a cutting-edge digital experience strategy, enhancing customer journeys, and driving AI innovation to transform how customers engage in an evolving market landscape. Build a...
3 weeks ago
Sr. Director, Digital Experience & AI
$235K - $318K *
Transform your career by leading the Digital Experience function to shape and elevate customer engagement through innovative strategies, data-driven insights, and AI capabilities, ensuring a seamless...
3 weeks ago
Sr. Director, Digital Experience & AI
$235K - $318K *
Build and lead a comprehensive digital experience strategy, ensuring seamless customer journeys and leveraging AI to optimize marketing impact and engagement across web platforms, analytics, and disco...
3 weeks ago
Sr. Director, Digital Experience & AI
$235K - $318K *
Join a team that's transforming digital experiences and AI strategies, leading cross-functional initiatives to enhance engagement, optimize customer journeys, and drive measurable business impact in a...
3 weeks ago
Director, Manufacturing Operations
$350K - $400K *
Elevate operational efficiency by leading manufacturing and supply chain initiatives. Drive strategic execution while mentoring a global team in optimizing product development, supplier collaboration...
2 weeks ago
Director, Continuous Improvement
$150K - $170K *
Lead the charge in optimizing warehouse systems and analytics for a large distribution network. Partner with leaders and vendors to enhance performance, streamline operations, and ensure the seamless...
3 weeks ago
Director, Servicing Initiatives and Transformation
$135K - $160K *
Optimize servicing operations by leading strategic transformation initiatives and driving enterprise-wide improvements to enhance customer experience and operational efficiency...
Today
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.