Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Grow your career by leading supply chain operations and enhancing logistics strategies. Drive efficiency through process improvement and manage supplier relationships while ensuring compliance with pr...

Reposted yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$85K - $100K *

Empower business growth as you drive sales and optimize customer satisfaction. Collaborate with retail teams to cultivate sales leads while managing territories and ensuring exceptional service delive...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$135K - $155K *

Optimize efficiency in corporate services and facilities management by leading a diverse team in strategic planning, vendor negotiations, compliance, and project oversight across multiple locations to...

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $190K *

Lead and inspire the field service team to achieve exceptional customer satisfaction and operational efficiency, driving strategic goals and fostering growth within a robust support framework across m...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$166K - $260K *

Drive growth and innovation by leading national trade distribution strategies. Collaborate with a high-performing team to expand market presence, enhance showroom visibility, and build strong relation...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $95K *

Drive operational excellence by leading safe and efficient propane delivery services, optimizing resources, managing finances, and mentoring a skilled workforce to ensure exceptional customer satisfac...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $150K *

Transform our commercial strategy by leading a national team to accelerate sales growth and enhance customer satisfaction through innovative processes and strong relationship-building...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Transform service delivery with a dynamic team committed to client success. Lead consultants, establish best practices, and implement continuous improvement strategies to enhance client satisfaction a...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead the charge in ensuring service excellence for managed services clients. You'll spearhead a team focused on quality, compliance, and continuous improvement, defining processes to enhance efficienc...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Transform service delivery by leading a team to enhance client satisfaction, implement best practices, and drive continuous improvement. Ensure compliance, manage complex issues, and contribute to str...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Join a dynamic team to oversee daily operations, manage personnel, and enhance communication across all levels while ensuring customer satisfaction and adherence to safety standards. Grow your career...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead the charge in delivering top-notch service quality to clients by managing a dedicated team, implementing best practices, and continuously improving operational efficiencies for exceptional custom...

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead the charge in driving branch performance by overseeing daily operations, enhancing client relationships, mentoring staff, and ensuring profitability through strategic management and effective tea...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

Accelerate progress at the forefront of customer support, designing and leading operations for a diverse partner ecosystem, ensuring fast and scalable solutions for millions of users while integrating...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Join a team that's redefining customer support across diverse partnerships. You'll build and lead operations ensuring fast, scalable solutions for millions of end users, navigating complexity and leve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $95K *

Join a team that's dedicated to optimizing warehouse operations in a dynamic 3PL environment. Leverage your leadership skills to drive performance, support continuous improvement, and maintain excepti...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Accelerate progress at a dynamic operations team managing and optimizing daily activities to enhance efficiency, productivity, and customer satisfaction. Lead multiple teams, drive operational excelle...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Drive pre-sales technical strategy and team leadership, focusing on AI architecture and integrations. Collaborate with sales, product, and engineering leaders to optimize demo excellence and ensure hi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Champion account growth by engaging with senior leaders to drive strategic AI transformations and expand key partnerships, ensuring continuous value delivery and fostering deep client relationships ac...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Optimize operational efficiency by leading teams and streamlining workflows to achieve performance goals, enhance safety, and elevate customer satisfaction in a dynamic logistics environment...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $180K *

Ignite growth by achieving sales goals in enterprise software, driving strategic planning, and leveraging team collaboration to close deals while delivering exceptional value to clients and accurately...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Partner with us to drive operational excellence in a key production role. Oversee daily operations, enhance performance metrics, lead a dedicated team, and ensure compliance across all shifts while fo...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Shape the future of sales by driving revenue growth for enterprise platforms. Take ownership of strategy, lead complex sales cycles, and create lasting relationships with C-level executives while achi...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$143K - $273K *

Empower innovation as you lead product strategy and enhance brokerage offerings, driving engagement and operational excellence. Collaborate cross-functionally to launch new initiatives, optimize exist...

1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Champion client success in the manufacturing sector by guiding teams, optimizing campaigns, and nurturing key relationships to exceed client expectations and drive results in a dynamic environment...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.