Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$123K - $220K *
Lead the charge in transforming multi-store operations across a broad region, ensuring profitability, high customer satisfaction, and operational excellence while collaborating with managers to achiev...
Reposted 1 week ago
$115K - $130K *
Lead and elevate client account strategies, driving exceptional outcomes through operational excellence and cross-functional collaboration, while mentoring a high-performing team in a fast-paced, inte...
1 week ago
Director of Information Services
$125K - $150K *
Join a team that's redefining the future of technology in the organization. Lead strategic initiatives in IT, Cybersecurity, and Innovation while fostering collaboration, enhancing efficiency, and del...
6 days ago
$95K - $115K *
Join a dynamic team to drive product sourcing, enhance vendor relations, and support innovative product strategies, fostering strong partnerships to maximize profitability and market relevance within...
3 weeks ago
$95K - $115K *
Transform your career by leading product sourcing and vendor relationships. Drive innovative product development, enhance profitability, and collaborate with cross-functional teams to ensure market su...
3 weeks ago
$100K - $120K *
Oversee product sourcing and vendor relationships to drive growth and innovation in assigned categories. Lead negotiations, guide a team, and enhance product quality while collaborating with internal...
3 weeks ago
$100K - $120K *
Empower product development and vendor partnerships to drive profitability and innovation across your category. Collaborate with teams to enhance product quality, support marketing strategies, and lea...
3 weeks ago
$95K - $115K *
Shape product sourcing and vendor relations while enhancing profitability and quality. Lead a dynamic team, support creative strategies, and stay attuned to market trends to drive success across your...
3 weeks ago
Sr Manager, Global Commercial Operations
$127K - $175K *
Elevate global commercial operations by shaping policies, overseeing decision-making, and enhancing governance frameworks while partnering with cross-functional teams to ensure aligned, efficient proc...
1 week ago
$140K - $170K *
Transform partnership performance by driving engagement, aligning strategies, and executing growth initiatives across regions for a key B2B channel partner within a dynamic, cross-functional environme...
1 week ago
$190K *
Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...
6 days ago
Assistant Manager, Service Center
$90K - $100K *
Empower a high-performance service center by leading daily operations, optimizing performance, and enhancing service quality while fostering employee engagement and customer satisfaction through strat...
1 week ago
Senior Director, Global Supply Chain
$180K - $225K *
Champion supply chain excellence by leading strategic initiatives and driving efficiency across global operations. Your leadership will optimize resources while ensuring product availability and cost...
3 weeks ago
Senior Director, Global Supply Chain
$180K - $225K *
Lead global supply chain strategy while optimizing costs and boosting efficiency. Collaborate with teams to ensure product availability and operational excellence across multiple sites, significantly...
3 weeks ago
Senior Director, Global Supply Chain
$180K - $225K *
Elevate global supply chain effectiveness by implementing strategic methodologies, optimizing resources, and ensuring operational excellence. Lead cross-functional teams while driving cost reduction a...
3 weeks ago
$110K - $130K *
Lead the charge in designing and executing a robust supply chain strategy for a dynamic facility, ensuring efficient logistics, inventory management, and warehouse operations to drive growth and meet...
4 days ago
$105K - $120K *
Engage as a strategic leader, enhancing workplace culture and employee experience through exceptional service, innovative operations, and effective vendor management. Champion collaboration and contin...
1 week ago
$125K - $150K *
Lead the execution of complex, high-value projects, ensuring alignment between customer expectations and operational delivery while managing multi-site teams and enhancing stakeholder relationships. D...
3 weeks ago
$140K - $160K *
Pioneer client growth strategies and retention efforts through collaboration and analysis. Leverage market insights to shape product strategy while ensuring alignment with corporate objectives and enh...
6 days ago
$140K - $160K *
Partner with us to develop and implement customer strategies that drive growth and retention while coordinating cross-departmental initiatives and evaluating program performance for continuous improve...
6 days ago
$140K - $160K *
Drive client relationships and business growth by executing strategies for retention and development, overseeing market analysis, and collaborating with teams to align corporate goals with client need...
6 days ago
$140K - $160K *
Join a dynamic team to develop and implement strategic client solutions, enhancing customer retention and fostering growth through collaborative efforts and data-driven insights...
6 days ago
South Central Region Transportation Business Group Director
$125K - $150K *
Advance your career by leading a diverse, inclusive team to execute strategic plans, optimize resources, and drive excellence in transportation project delivery across regions while nurturing partners...
3 weeks ago
$150K - $185K *
Deliver impactful supply chain strategies, overseeing procurement, logistics, and supplier management while fostering team development and continuous improvement across operations for optimal efficien...
1 week ago
$150K - $185K *
Unlock potential by leading procurement strategies and managing supplier relations, optimizing costs, and driving supply chain efficiency. Collaborate across departments to ensure timely delivery and...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.