Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Commercial Data Management
$225K - $245K *
Champion data excellence by leading commercial data strategy and governance in a key role, driving quality, integration, and innovation across the organization to support commercial growth and informe...
Reposted 3 weeks ago
Copy of Director, Customer Success - Healthcare
$120K - $150K *
Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...
4 days ago
$80K - $95K *
Partner with us to drive client satisfaction by managing key accounts and executing projects. Oversee order fulfillment, ensure regulatory compliance, and foster cross-functional collaboration in a fa...
3 weeks ago
Director, Business Process Transformation
$188K - $311K *
Transform enterprise-wide processes to enhance operational performance, drive strategic initiatives, and deliver measurable business value through collaboration, governance, and sustainable improvemen...
Reposted 3 weeks ago
$100K - $110K *
Elevate operational excellence by leading strategic initiatives across multiple facilities. Drive performance improvements, enhance customer satisfaction, and cultivate team member engagement while al...
1 week ago
$165K - $175K *
Unlock potential by leading sales initiatives and guiding clients through building envelope projects. Collaborate with teams to secure contracts, analyze needs, and foster lasting relationships for su...
3 weeks ago
Senior Director, Patient Services
$198K - $369K *
Lead the charge in developing and executing patient services strategies, enhancing operational efficiencies, and managing comprehensive reimbursement programs to support patients from initiation to ad...
4 days ago
$128K - $220K *
Lead the charge in driving successful integration initiatives across functions, translating business goals into strategic plans, managing risks, and fostering collaboration to achieve operational exce...
1 week ago
$110K - $130K *
Lead and innovate strategic enterprise relationships to drive revenue growth and customer success. Utilize cloud networking and secure connectivity solutions to exceed customer expectations and ensure...
3 days ago
Senior Director, Data Development
$150K - $180K *
Explore new frontiers in data development! Lead a dynamic team to innovate and enhance robust data solutions that drive business success while establishing best practices and efficient processes acros...
3 weeks ago
$95K - $105K *
Champion exceptional catering experiences by leading operations and overseeing multiple outlets. Engage with clients and ensure quality delivery of catering services tailored to their needs while mana...
2 weeks ago
$130K - $225K *
Lead the charge in overseeing branch operations for lumber, truss, and windows, integrating production, logistics, and customer service to ensure safety and efficiency while driving profitability and...
Reposted 3 weeks ago
$144K - $180K *
Empower a dynamic sales team by defining strategies, coaching talent, and fostering a partnership with Customer Experience. Drive sales growth in the Mid-Market segment and create lasting impacts on c...
1 month ago
Director of Client Service Operations
$110K - $145K *
Drive operational excellence across divisions while enhancing client and team experiences through analytics, technology, and process optimization. Collaborate with leadership to align vision with stra...
Reposted 2 weeks ago
$120K - $160K *
Lead the charge in driving talent strategy and delivery excellence while managing high-performing teams. Shape the recruiting engine that impacts revenue growth and fosters a culture of accountability...
1 week ago
Director, Regulatory Affairs, Advertising and Promotion
$150K - $180K *
Support the regulatory strategy for promotional communications, ensuring compliance with FDA regulations while collaborating with cross-functional teams to maintain scientific integrity and protect bu...
2 weeks ago
$110K - $130K *
Engage effectively in financial reporting oversight, ensuring compliance with GAAP while leading a dynamic team. Drive the accuracy of consolidated financials across multiple entities, enhancing inter...
2 days ago
$85K - $105K *
Reimagine service operations by leading a skilled team to enhance customer satisfaction and efficiency while driving continuous improvement in a dynamic environment focused on excellence and care...
2 weeks ago
$80K - $95K *
Drive operational and financial excellence across school districts, leading performance improvements, client relations, and fostering team development to ensure exceptional dining services meet compli...
3 days ago
$95K - $105K *
Lead the charge in enhancing service efficiency by overseeing operations, managing budgets, and fostering customer relations. Drive continuous improvement while maintaining high standards of quality a...
Reposted 1 week ago
$177K - $237K *
Lead the charge in e-commerce strategy and product innovation, driving growth and optimizing user experience across platforms. Oversee multi-year roadmaps and cross-functional teams while ensuring ali...
Reposted 3 weeks ago
$88K - $105K *
Develop and lead a high-performing sales team to drive growth, enhance market share, and build strong customer relationships while ensuring alignment with business values and standards...
3 days ago
$90K - $108K *
Lead a dynamic sales team to drive growth, enhance customer relations, and foster development. Set strategic goals and maintain performance standards while cultivating a collaborative and accountable...
4 days ago
$105K - $120K *
Lead project delivery with a focus on quality, budget, and client relations. Oversee teams in managing localization projects, while communicating with stakeholders and strategizing for continuous impr...
1 week ago
Senior Director, North America Benefits
$150K - $180K *
Drive total rewards strategies across North America, balancing fiscal goals with competitive benefits to empower a diverse workforce while ensuring compliance and optimizing vendor partnerships for op...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.