Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$100K - $130K *

Accelerate progress at our installation and services team, leading a diverse group to enhance service delivery across the Eastern seaboard while ensuring customer satisfaction and operational excellen...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Optimize operational performance by enhancing service delivery across multiple functions, leveraging deep expertise and cross-functional leadership to drive efficiency, improve customer experience and...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Accelerate your career by leading strategic communications that shape and protect corporate reputation. This role involves advising executives, managing media relations, and enhancing internal communi...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$157K - $212K *

Champion multi-channel strategies that amplify creator engagement and product awareness in a global market. Collaborate with diverse teams to launch impactful campaigns that enrich Audible's creator e...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Contribute to strategic purchasing initiatives that enhance inventory management and supplier relationships, driving efficiency across operations and achieving company goals in a fast-paced environmen...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$87K - $126K *

Unlock potential by collaborating with Mazda dealers to enhance customer satisfaction and profitability through strategic analysis, effective training, and tailored marketing initiatives in a dynamic...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $180K *

Inspire customer-driven transformation by leading global support operations. Shape a seamless, AI-enabled customer journey and drive exceptional loyalty through innovative, scalable service strategies...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$75K - $95K *

Oversee and streamline a high-volume print project management team, ensuring timely execution and quality control while enhancing cross-functional collaboration and client satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$144K - $270K *

Grow a high-performance sales team, drive client relationships, and achieve quota targets while fostering a positive environment. This hands-on role involves direct involvement in sales processes and...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$64K - $97K *

Join a dynamic team as a Customer Service Manager, overseeing operational excellence and financial goals while fostering a culture of diversity and community engagement in the retail grocery sector...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Champion successful client deployments by leading complex sales contract implementations, ensuring timely and budget-compliant deliverables, and driving cross-functional collaboration throughout the p...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$180K - $220K *

Advance your career by leading global indirect procurement strategies to drive cost savings, mitigate risk, and enhance supplier performance, while collaborating with cross-functional teams and execut...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$64K - $97K *

Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$64K - $97K *

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $180K *

Drive growth by acquiring new clients and scaling B2B sales initiatives in technology services. Collaborate with marketing and delivery teams to optimize strategies and exceed revenue targets while ma...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$133K - $185K *

Accelerate progress at the forefront of outbound sales operations by optimizing systems and processes, driving productivity, and enhancing data integrity to empower high-performing sales teams in a fa...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Join a team that leads strategic IT initiatives within a dynamic global environment, tackling SAP Sales & Distribution and Order-to-Cash processes to enhance commercial efficiency and customer experie...

Today

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Seeking a dynamic leader to optimize omni-channel communication strategies, enhance customer experience, and drive team engagement in a fast-paced environment while managing end-to-end digital content...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Elevate customer experience by optimizing omni-channel communication strategies, ensuring compliance and engagement across all platforms, while leading a dynamic team to enhance satisfaction and loyal...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Strategize with cross-functional teams to expand O&M services, drive revenue, and enhance client value through innovative solutions. Lead business development efforts while managing technical integrat...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$180K - $225K *

Accelerate sales growth by converting a single-product approach to a complex multi-product suite, driving engagement and engagement while utilizing AI to enhance productivity and scaling efforts towar...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Join a dynamic team to set the product direction for a leading sports app, managing strategy and execution while coaching a small team. Collaborate cross-functionally to build prototypes, enhance user...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $180K *

Lead a customer support transformation that enhances onboarding, streamlines operations, and delivers outstanding service across customer tiers. Drive strategic initiatives to optimize efficiency and...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Elevate your career by driving sales excellence and customer satisfaction in steel structures. Collaborate with cross-functional teams to manage client relationships, optimize strategies, and enhance...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Transform manufacturing operations by designing scalable systems and leading a high-performing team. Drive operational excellence and continuous improvement while aligning strategies with business gro...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.