Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director of Service - Industrial Pharma Equipment
$140K - $160K *
Transform the service performance in Pharma by leading teams, managing customer relationships, and driving strategic growth initiatives in the North American region while maintaining high standards of...
1 week ago
Director of Service - Industrial Pharma Equipment
$140K - $160K *
Join a team that's committed to enhancing service excellence and customer satisfaction as you lead field service operations in the Pharma industry, driving financial growth and fostering a high-perfor...
1 week ago
Director of Service - Industrial Pharma Equipment
$140K - $160K *
Lead the charge in transforming service operations and driving strategic growth for our Pharma division. You’ll enhance customer satisfaction while mentoring a high-performance team in a dynamic, remo...
1 week ago
Director of Service - Industrial Pharma Equipment
$140K - $160K *
Champion service excellence by leading the North American Pharma service department, optimizing growth strategies, enhancing customer relationships, and ensuring operational success while maintaining...
1 week ago
Director, Growth & Vendor Strategy
$155K - $272K *
Drive strategic growth and category performance within a defined product line, leading a collaborative team while fostering key partnerships and leveraging digital initiatives for enhanced customer en...
Reposted 3 weeks ago
Director, Growth & Vendor Strategy
$155K - $272K *
Inspire growth and innovation as a strategic leader responsible for category performance, digital transformation, and team development. Collaborate with partners to drive product success and enhance c...
Reposted 3 weeks ago
$125K - $150K *
Take ownership of strategic initiatives, driving cross-functional collaboration and innovation. Leverage your skills to enhance organizational performance while supporting a dynamic team focused on ac...
5 days ago
$159K - $185K *
Drive the development and implementation of quality strategies to enhance operational excellence across the organization, collaborating with cross-functional teams to ensure compliance with establishe...
2 weeks ago
Director, Product Management - Back Office
$120K - $145K *
Lead the charge in optimizing back-office operations while driving product strategy to enhance efficiency and standardization. Collaborate with stakeholders to build scalable tools that support corpor...
3 weeks ago
$110K - $130K *
Lead the charge in driving strategic sales initiatives, collaborating with engineers and leveraging your expertise to deliver competitive bids. Cultivate team dynamics, manage contract negotiations, a...
4 days ago
$150K - $180K *
Transform the outbound sales strategy by building and leading a high-performing SDR team, optimizing cold calling approaches, and delivering measurable revenue growth through effective coaching and in...
2 weeks ago
$125K - $150K *
Champion the outbound SDR strategy by building and leading a high-performing team. Drive cold calling efforts, create effective messaging, and ensure pipeline success, with the potential for advanceme...
2 weeks ago
$125K - $150K *
Drive the outbound SDR engine by building teams, crafting cold calls, and delivering results. This role demands a hands-on leader focused on creating and coaching a productive culture that generates p...
2 weeks ago
$173K - $272K *
Unlock potential by leading high-performing teams in biopharma operations, ensuring GMP compliance and strategic project success. Drive efficiency and innovation in drug product manufacturing while fo...
1 week ago
Director of Supply Chain Operations
$110K - $130K *
Join a team that's redefining supply chain excellence, overseeing operations, logistics, and production strategies to enhance efficiency and productivity in a fast-paced environment while leading and...
1 week ago
Director - Business Development
$145K - $165K *
Advance your career by driving sales strategies, managing client relationships, and leading proposals in a dynamic environment. This role emphasizes customer acquisition through strategic networking w...
2 weeks ago
$100K - $130K *
Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...
4 days ago
Director, North America Supply Chain
$150K - $180K *
Lead the charge in optimizing regional Supply Chain operations, ensuring material readiness and supplier scalability for high-precision manufacturing. Drive clear communication and risk mitigation, wh...
3 weeks ago
Senior Director - Health & Benefits Consulting
$125K - $200K *
Empower clients by designing and managing comprehensive health and benefits programs. Lead strategic initiatives, client relationships, and vendor negotiations while driving revenue growth and mentori...
Reposted 1 week ago
Director, Supply Chain Operations
$150K - $180K *
Tackle operational governance and excellence in our global supply chain by leading cross-functional initiatives, driving process improvements, and ensuring data integrity to support strategic growth o...
1 week ago
Director, Supply Chain Operations
$150K - $180K *
Help us drive operational excellence by leading supply chain governance, enhancing process effectiveness, and fostering cross-functional alignment to support strategic growth and performance across th...
1 week ago
$131K - $155K *
Lead the Corporate Customer Success team to enhance adoption, retention, and strategic initiatives. Drive measurable outcomes and cultivate long-term partnerships, collaborating across departments to...
Reposted 1 week ago
Product & Design Director - Supply Chain
$127K - $237K *
Innovate supply chain capabilities by leading cross-functional product management, driving strategy, and optimizing performance across logistics, distribution, and vendor relations to enhance operatio...
Reposted 1 week ago
$125K - $150K *
Shape the future of our sales organization by leading strategic initiatives that enhance performance, optimize processes, and drive data-driven decision-making, collaborating with key stakeholders for...
2 weeks ago
$100K - $120K *
Transform the quality landscape by overseeing a robust Quality Management System, driving compliance with industry standards, and championing a culture of continuous improvement across departments to...
Reposted 5 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.