Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$139K - $208K *

Drive a robust data governance strategy within Finance to ensure data integrity, develop comprehensive management processes, and lead cross-functional teams, all while influencing best practices globa...

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$122K - $204K *

Champion operational excellence by leading process assurance initiatives, enhancing controls, and improving performance across diverse teams. Drive compliance, risk management, and efficiency to suppo...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $204K *

Empower operational excellence by leading process control initiatives, enhancing risk management, and ensuring compliance across diverse business units while managing a high-performing team committed...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $204K *

Lead the charge in enhancing operational efficiency and controls. Drive process improvements while ensuring compliance across diverse business units. Manage a dynamic team while championing risk mitig...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$122K - $204K *

Shape operational excellence by leading process assurance initiatives, enhancing risk management and compliance, and driving continuous improvement across critical business functions, while collaborat...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead operational and growth initiatives across regions to enhance agency performance. Drive exceptional client experiences by managing personnel, improving efficiencies, and developing a collaborative...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$151K - $268K *

Drive remarkable customer experiences by leading teams, shaping strategies, and improving services for both healthcare professionals and patients, ensuring seamless interactions and operational excell...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$100K - $130K *

Elevate supply chain excellence by leading integrated supply planning initiatives, optimizing inventory, and collaborating across teams to ensure alignment between demand and supply, contributing to o...

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Lead the charge in fostering strong partnerships and enhancing service execution for channel partners. Collaborate cross-functionally to support customer needs and drive incremental growth in parts an...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Champion customer success by bridging relationships between partners and stakeholders, ensuring effective service execution and support for growth initiatives in a dynamic and remote environment...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$166K - $221K *

Manage and enhance technical support operations for SaaS healthcare solutions, leading teams while driving innovation and excellence in customer support. Collaborate across functions to solve complex...

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in driving sales success for a high-performing team, focusing on key enterprise accounts. Coach AEs on strategic deal execution while maintaining robust team metrics to enhance perform...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Drive operational excellence by leading daily manufacturing in diverse production departments. Ensure safety and quality while managing teams and optimizing processes to achieve production goals and p...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Elevate global sourcing excellence by leading a high-impact team to define and execute innovative sourcing strategies, ensuring competitive supply chains, cost efficiency, and long-term supplier partn...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$99K - $130K *

Champion client relationships by leading integrated teams to drive strategic business growth and enhance client outcomes in a dynamic environment focused on retirement solutions and product adoption...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $130K *

Empower lasting client relationships by leading integrated teams and driving profitable growth within a diversified portfolio of institutional clients, focusing on retirement plans and innovative fina...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $130K *

Transform client partnerships by optimizing strategies for growth and retention. Leverage deep industry expertise to enhance client experiences and drive sales across a complex portfolio of institutio...

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Lead the strategic oversight of primary care operations, driving efficiency, compliance, and quality initiatives across multiple service lines while fostering collaboration and managing growth in a pa...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Drive enterprise growth as a strategic partner to healthcare executives. Lead integrated marketing initiatives and data-driven strategies to enhance market share, guiding multidisciplinary teams for i...

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $200K *

Discover an impactful leadership role that drives growth strategies across healthcare systems. Lead multidisciplinary teams to transform market insights into integrated solutions, fostering collaborat...

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$137K - $234K *

Elevate trust operations by leading centralized teams to enhance efficiency, compliance, and client service delivery. Partner with executives to drive strategic initiatives and develop KPIs while fost...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Drive product management initiatives that align with client needs and foster cross-department collaboration to deliver innovative pricing solutions. Lead a dedicated team, enhance client relationships...

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$200K - $225K *

Champion automation adoption within compliance teams, enhancing operational efficiency through effective leadership and transformation strategies. Drive metrics and ensure quality across processes for...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Join a dynamic team as a General Manager, leading operational excellence in restoration and construction while motivating managers and ensuring client satisfaction across multiple divisions...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$111K - $137K *

Transform customer satisfaction operations by providing expert technical guidance and support to dealers, enhancing service efficiency, and maximizing uptime through proactive problem-solving and effe...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.