Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$88K - $105K *
Champion operations excellence by leading a dedicated team, optimizing service delivery, enhancing financial performance, and fostering community relationships to support individuals with disabilities...
2 weeks ago
$125K - $150K *
Elevate your career by leading a dynamic sales team, driving strategy and growth in the industrial sector. This role offers significant personal and financial rewards while enhancing customer relation...
Reposted 2 weeks ago
$125K - $150K *
Drive the success of our industrial sales team by managing sales processes, developing strategies, and leading a motivated team to exceed targets, while fostering customer relationships and ensuring e...
Reposted 2 weeks ago
$100K - $120K *
Shape the future of our aftermarket business by driving operational excellence, enhancing customer support, and developing high-performing teams across multiple locations for sustained growth and prof...
3 weeks ago
$220K - $295K *
Empower a national team of Key Account Executives to drive strategic account success, enhance healthcare access, and optimize patient care through effective collaboration and leadership across multipl...
2 weeks ago
$100K - $120K *
Unlock potential by leading strategic initiatives for drinking water/wastewater operations in Ohio. Drive growth, manage financial performance, and foster strong client relationships to ensure technic...
3 weeks ago
$100K - $120K *
Lead the charge in managing drinking water and wastewater services across Ohio, ensuring financial health, strategic planning, and client engagement. Drive operational excellence while fostering stron...
3 weeks ago
Associate Director, Supply Chain Program Manager
$160K - $190K *
Shape the future of supply chain management by leading large-scale programs, coordinating stakeholders, and driving delivery excellence while building a high-performing team that supports strategic gr...
1 week ago
$125K - $200K *
Unlock potential by leading the development and execution of sales strategies, driving growth in service revenue, and fostering high-performing sales teams while enhancing customer relationships in a...
Reposted 3 days ago
Customer Service Manager - Duluth, GA (onsite)
$80K - $90K *
Lead the charge in optimizing customer service operations, driving performance, and enhancing team development. Utilize data insights to improve service levels and support strategic business initiativ...
1 week ago
Senior Director, Brand Management & Engagement
$141K - $283K *
Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...
4 days ago
$150K - $180K *
Elevate business growth by leading diverse teams to enhance vehicle maintenance and upfitting services. Ensure operational excellence, build client relationships, and drive profitability while maintai...
3 days ago
$150K - $200K *
Grow and lead global logistics operations, driving fulfillment, customs, and 3PL partnerships to scale a complex network supporting rapid international expansion and operational excellence...
3 weeks ago
$110K - $130K *
Lead the charge in creating a top-tier global supply chain organization focused on low-volume, intricate automotive components. Drive performance and quality for customer satisfaction while cultivatin...
Today
Senior Customer Operations Manager
$90K - $110K *
Transform customer operations by leading a dedicated team to enhance service efficiency, reduce order delays, and foster high-quality vendor partnerships, ensuring an outstanding customer experience w...
3 weeks ago
$80K - $95K *
Lead the charge in overseeing trade operations, driving performance, and building a motivated team dedicated to customer satisfaction and operational excellence in a fast-paced environment...
1 week ago
Senior Customer Operations Manager
$88K - $105K *
Join a team that's committed to delivering exceptional customer service while managing operations and guiding leaders on improvements to ensure quality, speed, and accuracy in deliveries across our cu...
3 weeks ago
Senior Customer Operations Manager
$88K - $105K *
Empower customer satisfaction as a Senior Customer Operations Manager, overseeing order management and process improvement to deliver exceptional service and foster vendor partnerships ensuring qualit...
3 weeks ago
Senior Customer Operations Manager
$80K - $95K *
Empower a dynamic team by optimizing customer operations, enhancing service quality, and driving efficiency. This role plays a crucial part in delivering exceptional customer experiences and fostering...
3 weeks ago
Senior Customer Operations Manager
$90K - $110K *
Join a team that's dedicated to delivering exceptional customer experiences. As a Senior Customer Operations Manager, you'll lead operations, enhance service, and empower teams to minimize delays whil...
3 weeks ago
$100K - $160K *
Join a team that drives customer success through strategic account management and relationship building. Lead the sales process end-to-end, fostering trust and expanding accounts while contributing to...
Today
$120K - $150K *
Lead the strategic growth of a dynamic commercial real estate platform, overseeing operations and maximizing asset value. Thrive in a collaborative environment focusing on effective property managemen...
3 weeks ago
Director of Service - Industrial Pharma Equipment
$140K - $160K *
Transform the service performance in Pharma by leading teams, managing customer relationships, and driving strategic growth initiatives in the North American region while maintaining high standards of...
1 week ago
Director of Service - Industrial Pharma Equipment
$140K - $160K *
Join a team that's committed to enhancing service excellence and customer satisfaction as you lead field service operations in the Pharma industry, driving financial growth and fostering a high-perfor...
1 week ago
Director of Service - Industrial Pharma Equipment
$140K - $160K *
Lead the charge in transforming service operations and driving strategic growth for our Pharma division. You’ll enhance customer satisfaction while mentoring a high-performance team in a dynamic, remo...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.