Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$100K - $120K *
Drive the Equipment & Dispatch Services team to enhance vendor relations, optimize maintenance, manage budgets, and ensure compliance in a 24/7 operational environment, supporting strategic initiative...
2 weeks ago
$160K - $180K *
Drive best-in-class distribution processes to enhance operational efficiency and support strategic growth. Lead a dynamic team across multiple locations, focusing on safety, quality, and customer sati...
1 week ago
$90K - $110K *
Lead the charge in enhancing customer experience for high-value accounts. Own strategic relationships by identifying pain points, designing service models, and collaborating across departments to ensu...
1 week ago
$95K - $115K *
Drive the vision for customer experience across strategic accounts, enhancing relationships and ensuring exceptional service by collaborating with teams and addressing key insights for optimal satisfa...
1 week ago
$94K - $150K *
Deliver effective field service operations by managing staffing, budgets, and inventory while ensuring high-quality performance and safety standards across the facility...
2 weeks ago
$94K - $150K *
Transform field service operations to achieve excellence in quality and output. Lead a dynamic team, oversee safety and performance metrics, and ensure operational efficiency while fostering a positiv...
2 weeks ago
$120K - $135K *
Champion customer success by leading a high-performing team to enhance customer engagement, optimize product adoption, and drive value realization for strategic accounts, ensuring a collaborative, res...
Reposted 5 days ago
$120K - $135K *
Lead the charge in enhancing customer success for our largest accounts. Oversee a team dedicated to driving product value through strategic engagement and metrics-driven initiatives. Cultivate trusted...
Reposted 5 days ago
$110K - $130K *
Deliver impactful marketing strategies that drive growth and enhance customer engagement. Collaborate with cross-functional teams to turn business objectives into successful outcomes while fostering a...
1 week ago
SR DIRECTOR, INBOUND TRANSPORTATION
$130K - $160K *
Lead the charge in managing and optimizing domestic inbound transportation strategies, ensuring timely merchandise flow and cost-effective operations across a complex network of carriers and logistics...
Reposted 4 days ago
Regional Customer Service Manager
$80K - $95K *
Empower customer satisfaction through proactive service management and operational excellence. Oversee regional support, drive performance metrics, and enhance team capabilities to deliver top-tier se...
1 week ago
$160K - $170K *
Drive your career by leading high-volume distribution and cross-dock operations, innovating processes and ensuring compliance. Foster team development and operational excellence alongside regional lea...
2 weeks ago
$171K - $342K *
Champion strategic growth in the Heart Failure sector by leading innovative regional initiatives, optimizing customer relationships, and driving competitive advantages through actionable market strate...
Reposted 3 weeks ago
Senior Director - Supplier Relations
$150K - $180K *
Advance supplier relations by partnering with sales teams to create strategic plans, optimize performance, and drive cost efficiencies while managing key vendor relationships and ensuring alignment wi...
4 days ago
Senior Director, Technical Program Management
$141K - $283K *
Lead the charge in enterprise program innovation, directing cross-unit strategies to enhance execution and governance on multi-million dollar initiatives, while fostering collaboration, transparency...
3 days ago
Director of Account Management-Supply Chain
$125K - $150K *
Lead a high-performing account management team in healthcare supply chain, driving customer success, retention, and revenue growth through strategic initiatives and operational excellence...
Reposted 1 week ago
$150K - $175K *
Shape the future of cinema advertising by building relationships with brands and agencies. Drive integrated media campaigns from inception to execution while managing client expectations and maximizin...
Today
$132K - $198K *
Lead the charge in optimizing logistics operations across multiple sites. This strategic role requires managing complex customer relationships, ensuring safety initiatives, and driving efficiency whil...
1 week ago
Senior Director, Marketing Operations
$160K - $200K *
Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...
2 weeks ago
$125K - $150K *
Unlock potential by creating impactful customer marketing strategies to drive retention, expansion, and adoption in a collaborative, data-driven environment that enhances customer engagement and drive...
3 days ago
$115K - $120K *
Elevate customer experiences by leading our Customer Service team to enhance the 'Customer Journey,' streamline order-to-cash processes, and strengthen internal and external relationships while drivin...
2 weeks ago
$125K - $150K *
Transform a high-performing sales team by driving strategy and talent development, ensuring exceptional customer service, and exceeding sales targets across multiple branches in a dynamic business tec...
Reposted 4 days ago
District Director of Patient Services
$110K - $115K *
Deliver exceptional oversight of patient dining services across multiple hospitals, ensuring compliance with standards and enhancing patient satisfaction through collaboration and effective management...
Today
$124K - $198K *
Lead the charge in transforming distribution strategy for a nationwide network. Drive operational excellence, optimize processes, and develop talent within a matrixed environment to enhance customer s...
2 days ago
Senior Manager, Customer Service Operations
$74K - $100K *
Engage in leading customer service operations to drive exceptional experiences and performance. Oversee frontline team management, advocate for customers, and leverage insights to enhance service deli...
Today
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.