Director, Customer Experience Jobs in Toronto, ON

Drive regional marketing strategy to enhance pipeline growth, brand visibility, and customer engagement for enterprise and mid-market clients in Canada, collaborating with sales and cross-functional t...

Engage as a strategic leader in media communications, driving integrated recommendations and mentoring a team. Collaborate with clients to deliver impactful media strategies that meet objectives while...

Accelerate execution in our Platform team by leading CRM integration and enhancing data quality. This high-impact role demands technical fluency, strong customer engagement, and the ability to drive i...

Contribute to risk management excellence by leading RCSA initiatives across Global Wealth and Asset Management. Collaborate with stakeholders to enhance compliance and build a culture of accountabilit...

Champion product development from ideation to launch, driving innovation by understanding customer needs, collaborating with cross-functional teams, and utilizing data-driven insights to enhance user...

Join a team that's driving product strategy in the payments sector, enhancing customer experience while managing the product lifecycle. Collaborate with sales and engineering to launch innovative solu...

Lead the charge in overseeing the Managed Portfolio Account program, ensuring compliance, risk management, and client protection while fostering team development and strategic partnerships within weal...

Transform the developer evaluation experience of Keycard by streamlining onboarding and guide processes for enhanced usability and efficiency. Drive metrics-focused improvements as you collaborate wit...

Join a team that's focused on maximizing customer value in the Americas through strategic upsell and cross-sell initiatives, enhancing retention via targeted lifecycle communication, and collaborating...

Empower brand engagement through strategic content alignment and innovative campaigns. Collaborate across sectors to enhance market presence, driving growth with targeted storytelling and advanced too...

Transform the Canadian distribution landscape by establishing enterprise-level partnerships with key dealer firms, enhancing ETFS market presence, and driving strategic growth initiatives across major...

Partner with us to shape a global information management strategy that enhances data accessibility and governance, enabling seamless collaboration across diverse business functions for analytics and f...

Join our team to drive transformative eCommerce strategies that enhance customer online shopping experiences through data-driven product initiatives and cross-functional collaboration...

Lead the charge in transforming eCommerce strategies by prioritizing customer needs and driving product initiatives that enhance online shopping experiences through data-informed decision making...

Manage and lead a high-performing sales team to drive measurable growth for mid-market clients. Elevate customer engagement through strategic insights while collaborating across departments to shape i...

Build and lead a comprehensive workforce planning strategy, partnering with HR, Finance, and business leaders to translate data into actionable insights that drive recruitment and workforce efficiency...

Drive strategic growth and collaboration in credit card portfolio management. Lead product enhancements, build partnerships, and foster a high-performing team to enhance customer experiences and achie...

Empower client success by leading a dynamic service delivery team, ensuring effective project management and stakeholder engagement to drive strategic client initiatives and system enhancements...

Lead the charge in shaping high-performing teams to drive operational excellence and a member-first culture across a diverse region. Empower talent development while fostering accountability and engag...

Lead transformative HR technology initiatives by integrating AI solutions to enhance decision-making, manage program scope, and optimize resources across cross-functional teams. Drive alignment with b...

Lead the development of a secure internal platform, enabling teams to build and utilize LLMs effectively. Collaborate across the organization to enhance processes and drive transformational strategies...

Partner with us to lead complex client engagements, build strong relationships, and drive value across functions, ensuring strategic alignment and successful delivery of client lifecycle management so...

Join a dynamic team to drive product storytelling and merchandising strategy across travel offerings. Lead category management, enhance customer engagement, and cultivate a high-performing team focuse...

Take ownership of BMO Insurance's brand and social media strategy, ensuring cohesive storytelling and brand consistency across all channels. Collaborate with teams to amplify business priorities and s...

Champion a Data Science team focused on merchant risk solutions. Drive AI and ML capabilities that enhance digital transaction security while building scalable data frameworks and leading a collaborat...