Summary:

We are seeking an experienced Director of Engineering to build and maintain a highly secure, available, and performant internal platform at Clio. This role will empower all Clions to securely build tooling and engage with LLMs, unlocking their velocity. The ideal candidate will collaborate organization-wide to transform core systems or processes and “lead from the front” by directly implementing, triaging, and solving problems.

The internal platform encompasses the infrastructure, tooling, observability, controls, and shared capabilities Clions depend on to build, ship, and operate internal workflows. It will form the foundation for business transformation as Clio scales internal tooling and LLM usage. This broadly-scoped role will help define its own boundaries while responsibly balancing high velocity with maintaining the guardrails required to enforce safety and security across all use cases.

What You’ll Work On: 

• Author, review, and ship both code and infrastructure-as-code to create and maintain Clio’s internal platform.

• Analyze Clio's platform use cases, strengths, weaknesses, and infrastructure gaps to deliver impactful solutions that elevate operational excellence.

• Work with senior leadership across the organization to evolve our internal strategy for LLM use and build the necessary guardrails and observability to empower it.

• Directly supervise, mentor, and collaborate with engineering managers and individual contributors who are in the thick of it every day.

• Partner with Clions and our internal tooling teams to support them in ensuring all of our internal tools meet a high bar for security, performance, reliability, availability and change velocity.

• Train and advocate for the responsible use of the internal platform across Clio.

• Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio’s ambitious growth plans for our infrastructure and development teams.

About You: 

• Experienced senior engineering leader who is still comfortable pushing code.

• Eager adopter of LLM tooling and experienced user of frontier models and related technologies (MCP, agentic harnesses, agent guardrails).

• Experienced at managing across and up the organization as you define, communicate, and champion a long-term strategic roadmap for our internal platform to unlock organizational velocity and scale.

• Adept at managing and mentoring high-performing teams, nurturing talent, and guiding individuals toward professional growth and development.

• Proven track record of maintaining services and systems.

• Experienced in crafting long-term strategies and managing technical roadmaps that pave the way for future growth.

• Capable of running agile organizations at scale and with a sense of urgency to deliver quality software to solve customer problems.

• Demonstrated experience in promoting positive culture and diversity throughout a large engineering organization.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​​

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The on-target earnings (OTE) salary range for this role is $257,300 to $385,900 reflecting base salary plus variable compensation at 100% attainment. Variable compensation is not guaranteed and will depend on individual, team, or company performance. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.