Job DescriptionWHAT IS THE OPPORTUNITY? This strategic leadership role under the HR & CLAO portfolio reports to the Senior Director, HR Large Programs & Integrations and spearheads cross-functional technology teams across the enterprise to deliver large, complex and transformative HR initiatives. As an experienced IT practitioner with extensive technical and leadership experience, the incumbent will champion the adoption of AI to accelerate program delivery, reduce costs, and optimize portfolio management.
WHAT WILL YOU DO?AI-Powered Program Leadership:
- Lead end-to-end delivery of complex HR technology initiatives, leveraging AI/ML tools to streamline lifecycles from planning to hyper-care
- Integrate RBC Assist Pro and other AI / automation tools to enhance decision-making, resource allocation, and real-time reporting
- Define, manage and track program scope, objectives, timelines, and budgets in collaboration with senior leadership
- Develop comprehensive program plans with clear milestones and success metrics and ensure program alignment with business strategy and organizational goals
Strategic Portfolio Management:
- Assist with the development and governance of the portfolio aligned with HR and enterprise objectives, utilizing AI-driven insights for roadmap prioritization and budget optimization
- Collaborate with executives to identify opportunities for optimization, enhanced compliance and governance, particularly AI and automation-enabled opportunities (e.g., intelligent workflow automation, chatbot integrations) and ensure alignment with RBC's innovation agenda
Thought Leadership & Mentorship:
- Foster a culture of innovation through coaching, upskilling teams, and developing future-focus roadmaps
- Advocate for architecture-led solution design, prototyping, and quality engineering to future-proof HR program delivery
Stakeholder & Vendor Engagement:
- Influence C-suite and vendor partners using data-driven AI dashboards to communicate progress, risks, and ROI
WHAT DO YOU NEED TO SUCCEED?Must Have- 8+ years program/project management experience (onshore/offshore teams) and 5+ years in technology leadership and direct people management experience. Proven track record in delivery of large programs/initiatives and cross-functional team leadership
- Technical fluency: 10+ years of hands-on general technology experience with a focus on software, hardware, end -user computing, platform, data engineering and related technologies, including knowledge of RBC Assist ecosystem, RPA, DevOps, and Helios, paired with cloud/AI platform proficiency (AWS/Azure)
- Executive presence: Strong experience in partnering with business executives to collaborate on strategy, vision & roadmap development and implementation, influence key decision-makers across functions and business, and the ability to translate AI-driven insights into actionable strategies for stakeholders
- Experience in managing multiple interconnected projects, overseeing dependencies, resolving conflicts, and optimizing resources across teams to prevent delays and ensure cohesive execution
- Stakeholder communication: Strong communication skills to manage stakeholders and convey complex information clearly to difference audience
- Demonstrated intellectual curiosity with a passion for continuous learning and improvement, and the ability to ask insightful questions, challenge assumptions, and explore new approaches
Nice-to-Have:- Proven AI expertise: Hands-on experience deploying AI in program management (e.g., predictive scheduling, cost forecasting, reporting and dashboards, QE Automation)
- Financial services experience with multiple HR platforms and technologies including Payroll, Incentive Compensation and SSO/cloud security.
- Knowledge of multiple HR platforms (SAP, Workday, cloud/on-premise) and technologies including cloud (AWS, Azure) and on-premises implementations
- Profesisonal program/project management certification (PMP, PRINCE2or equivalent)
WHAT'S IN IT FOR YOU?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Opportunities to building close relationships with key stakeholders
Job SkillsAdaptability, Budgeting, Cross-Departmental Collaboration, Cross-Team Collaboration, Decision Making, Executive Leadership, Financial Planning, Information Technology (IT) Projects, IT Program Management, Long Term Planning, Program Management, Resource Management, Strategic Leadership, Team Management, Vision Alignment
Additional Job DetailsAddress:20 KING ST W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:TECHNOLOGY AND OPERATIONS
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-08-28
Application Deadline:2026-09-28
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
