Director, Customer Experience Jobs in Santa Clara, CA

Shape the future of customer experience by leading the development of an AI-driven platform that enhances utility service interactions, ensuring seamless payment and service order processes in a high...

Drive the go-to-market strategy for the Foundation pillar, shaping messaging, positioning, and technical narratives. You'll translate complex product capabilities into engaging stories that resonate w...

Unlock potential by leading sales functions, managing pipelines, and coordinating with clients and internal teams to exceed annual sales objectives and drive business growth through both virtual and f...

Grow your career with a dynamic team as you lead People Operations, enhance workplace culture, and drive HR strategy in a fast-paced environment. Take ownership of the employee journey and shape an en...

Optimize customer data management processes across commercial operations and cross-functional teams to drive business insights, enhance workflows, and support market access initiatives, ensuring data...

Pioneer a people-first leadership role focused on empowering ABPs through coaching, strategic program evaluation, and aligning operations with executive needs. Cultivate a supportive culture while dri...

Join a team that's shaping strategic GTM initiatives, driving revenue growth, and fostering collaboration across sales, marketing, and finance to optimize performance and enhance decision-making withi...

Champion innovative security risk assessments to enhance the enterprise's security posture. Collaborate across teams to integrate risk insights and develop data-driven strategies that strengthen secur...

Shape the future of AI-powered customer service by leading a dynamic product management team, driving innovative strategies, and utilizing cutting-edge technology to enhance customer experiences acros...

Elevate user experiences by leading design initiatives with AI tools. Collaborate cross-functionally to drive impactful outcomes and deliver innovative web and mobile interfaces for a dynamic product...

Elevate your career by managing global litigation and employment matters. Collaborate with stakeholders to streamline processes and create solutions that reduce risk while shaping the future of organi...

Advance your career by leading the Managed Services division, driving revenue growth, and establishing client relationships while ensuring excellent service delivery and operational excellence. Shape...

Shape the future of marketing by leading a dynamic team focused on brand strategy, communications, and growth initiatives that drive alignment and establish market leadership in Spatial AI and constru...

Pioneer opportunities by leading member experience strategy across the enterprise. Collaborate with department heads to enhance service consistency and drive measurable improvements throughout all mem...

Lead the charge in driving net new business within a defined territory, employing a strong hunter mentality to identify and secure strategic customers while managing a robust pipeline through effectiv...

Partner with us to drive strategic insights for Trade and Health System Directors, enhancing operational effectiveness through data-driven decision-making and collaboration within a complex commercial...

Lead strategic regulatory consulting efforts for companion diagnostics, integrating insights across IVD development, clinical trials, and commercialization. Collaborate with stakeholders to ensure com...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Transform the future of product marketing by leading innovative go-to-market strategies. Collaborate with cross-functional teams to drive growth, engage customers, and elevate brand recognition for a...

Drive strategic enablement initiatives to accelerate revenue growth across GTM teams. Lead a four-person team focused on coaching, program execution, and measurable outcomes, connecting learning inves...

Engage client relationships as a primary contact, ensuring high-quality pharmacy benefits delivery and satisfaction through operational excellence and effective communication in a dynamic team environ...

Engage and drive channel sales strategy to maximize revenue growth through existing channels and new partnerships. Lead a team focused on quota attainment and optimize reseller productivity across cor...

Drive product strategy and execution within a defined area, translating client needs into actionable roadmaps while collaborating across teams to deliver measurable value and enhance client experience...

Drive the growth of cross-border travel initiatives by developing strategic partnerships and innovative value propositions, ensuring alignment with global market teams to achieve sustainable growth an...

Lead the Site Logistics & Execution strategy for AP Reading events, ensuring seamless vendor management and operational readiness while guiding the team through crisis situations and optimizing proces...